Customer Ratings & Reviews
- Model:
- NS-55F301NA25
- SKU:
- 6562188
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the ease of setup and the TV's size. However, some customers reported issues with performance, the remote control, and occasional screen problems. A few users also experienced connectivity difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
AirPlay doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good. AirPlay does not work and that is the biggest reason for purchase. Reset tv multiple times and it still didn’t fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that you're satisfied with the picture quality. However, we understand how frustrating it is when a key feature like AirPlay doesn't work as expected. Your experience is important to us, and we'll use your feedback to improve our products. We appreciate your patience and understanding. - Carl | Insignia Products
- Cons mentioned:Connectivity
You have to use Wi-Fi, period.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you prefer not to use Wi-Fi, the TV is a rather poor choice. Turning off Wi-Fi causes the TV to randomly change channels on its own, or go to a completely green screen, and your only option is to unplug it, and plug it back in.
No, I would not recommend this to a friend Good but slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but a little laggy especially when you first turn it on
No, I would not recommend this to a friend- Cons mentioned:Performance
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently in the process of trying to get some assistance. Thing randomly blew out within 5 months. I didn’t get insurance which makes things even worst. Tv straight junk
No, I would not recommend this to a friend Pretty, but I returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice TV, however, I found that the TV images were blurry too often and I decided to return it. The return process was nice since it was able to be picked up, which helped a lot.
No, I would not recommend this to a friendNice picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for 7 days, and it gets a green line down the screen. I have to turn it off, then turn it back on for it to go away.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about the issue with your screen. We understand how frustrating this must be, especially after only having it for a short time. Please reach out to our customer service team so we can assist you in resolving this matter as quickly as possible. Your satisfaction is very important to us.
- Carl | Insignia Products
wish i could return it was of money.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like how it and amazon fire tv, it allowed amazon to be a gateway to cyber attacks and when you use some of the streaming services it can actually invade your privacy.
No, I would not recommend this to a friendworks well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, wasn't what I wanted but had to stay within my wifes budget.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand. It's good to hear that the product works well, even if it wasn't your first choice due to budget considerations. We hope it still meets your needs effectively. - Carl | Insignia Products
- Cons mentioned:Performance
Terrible TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased September 2024, not even a year ago. Our tv will not turn on. Second this has happened with Insignia. We went away for 5 days, came back, nothing. Weve tried troubleshooting, nothings worked. Money down the drain.
No, I would not recommend this to a friend Need to allow Youtube TV app download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV, but I am disappointed with the fact that it does not allow YouTube TV app download. I recommend only if you don’t subscribe to YouTube TV.
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and had it mounted on the wall for our guest room. It’s disappointing that you can’t get the Spectrum app, which is our cable provider, on this Smart TV. Picture us ok but i wish i would have spent the extra money on the Samsung. Lesson learned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kjp176,
Thank you for sharing your feedback about the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about your disappointment regarding the Spectrum app and the picture quality.
Actually, the Spectrum app is available for download on the Amazon Appstore, which you can access directly from your Insignia Fire TV. If you need assistance with this, our customer service team would be happy to help guide you through the process.
We appreciate your feedback and are here to ensure you have a positive experience with our products. Emman | Insignia Products
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall ok tv. But however the first input is messed up and cuts in and out since purchase
I would recommend this to a friendIt’s your choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months of use it’s now a dead tv. Geek squad was called out and replaced all the boards it worked for a short time but is half dead now. I’m waiting for geek squad for an answer.
No, I would not recommend this to a friendNot my favorite but still a good value.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like the user experience is inferior to that of Roku but still a great TV.
I would recommend this to a friendNot great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to sign into Amazon acct. which led to a pin that has to be used every app with use to prevent accidental purchases. It’s had several picture problems with the led lights already of distorted images or lines trough it. Have not been pleased with this particular purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear that your experience has not met your expectations.
We understand that signing into your Amazon account can be an inconvenience, and we appreciate your suggestion about streamlining this process. Your feedback on the picture quality issues, including distorted images and lines, is also concerning to us. This is not the standard we aim for, and we would like to investigate this matter further.
Please reach out to our customer support team at 1-877-467-4289, so we can assist you in resolving these issues. Your satisfaction is important to us, and we are committed to ensuring that you have a positive experience with our products.
Thank you for bringing this to our attention, and we hope to make this right for you.
Average cheap tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color kinda sucks but overall for the price it’s not a bad lost TV
No, I would not recommend this to a friendGood tv for price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for price, but can tell when watching it why it’s so inexpensive!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV! We're glad to hear that you see value in the price point, and we appreciate your insights. Your input helps us understand our customers' experiences better, and we strive to continue improving our products to meet expectations. Thank you for sharing your thoughts with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Crystal Clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 55". Insignia is good, but the picture could have been a little bit sharper.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you find the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV to be good overall. We appreciate your honesty about the picture sharpness, and we'll make sure to pass your feedback along to our product team for further improvement.
Your insights are valuable to us, and we're constantly working to enhance our products to better meet your needs. Thank you for choosing our TV and sharing your experience. Enjoy your viewing!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Will not recommend to anyone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 1 year of use. It barely turns on, and when it does, it just flickers showing half the screen of the loading Insignia logo.
No, I would not recommend this to a friendMinor issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to do screen mirroring from any of my Apple devices.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're sorry to hear that you're experiencing issues with screen mirroring from your Apple devices. Your insights are valuable to us, and we'll take them into consideration as we work to improve our products. We appreciate your support and hope you continue to enjoy using our product.
- Carl | Insignia Products