Customer Ratings & Reviews
- Model:
- NS-55F301NA25
- SKU:
- 6562188
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the ease of setup and the TV's size. However, some customers reported issues with performance, the remote control, and occasional screen problems. A few users also experienced connectivity difficulties.
This summary was generated by AI based on customer reviews.
Exactly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i wamted for the right price. I also got free apple tv and a couple others. Thanks Best Buy+
I would recommend this to a friendGreat service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv. The device was excellent And service was top notch. We will continue to use this store!
I would recommend this to a friendLoving it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv series. This is better than the last one I had.
I would recommend this to a friendused for cslideshow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. we use it to display a slideshow in a business
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that the product is working well for your business needs! Using it to display a slideshow sounds like a great idea. If you ever have any questions or need further assistance, feel free to reach out to us. Thank you for your feedback! Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv was delivered promptly and the geek squad installer was so helpful and informative
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I’m enjoying the TV I haven’t had no problems with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV! It’s wonderful to hear that you’re enjoying it and haven’t encountered any issues. If you have any other questions or need assistance, feel free to ask!
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
- Pros mentioned:SetupCons mentioned:Performance
Do not like it anymore
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased insignia fire tv and it was so easy to set up, but it keeps restarting at least four times a day. I am really studying tech hate this t.V!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the restarting issue you're facing. We understand how frustrating this can be, especially when you're trying to enjoy your TV.
Please reach out to our customer support team so we can assist you with troubleshooting steps or a potential replacement. Your satisfaction is important to us, and we want to ensure you have the best experience with our products.
We appreciate your feedback as it helps us improve our products and services for future customers. Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Outstanding value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I expected it to do and at a great price!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KellyL, thank you so much for your positive feedback. We’re thrilled to hear that the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV is meeting your expectations and that you found it at a great price. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your viewing experience! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
My tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great experience buying and getting it installed , would buy again.
I would recommend this to a friendfootball tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at all except that the TV is smarter than me!
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous!! Service and options at Best buy are the BEST
I would recommend this to a friendNew Insignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stands a little challenging to install. Overall a good purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with your Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you're overall happy with your purchase and that it's meeting your expectations. Sorry to hear that the installation was a bit challenging - we know that setting up a new TV can be a bit of a hassle, but we're always looking for ways to make it easier for our customers. If you have any specific feedback on how we could improve the installation process, we'd love to hear it. Thank you again for choosing Insignia and for sharing your thoughts with us! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
55" smart fire tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I was looking for and price was unbeatable
I would recommend this to a friendworks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great works great works great works great wo
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like you're really happy with your Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV, user843351! We're thrilled to hear that it's performing so well for you. If you ever have any questions or need assistance with your TV, feel free to reach out. Here's to many more enjoyable viewing experiences! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great………………
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great………………………. Great……………… Great……………… Great………………
I would recommend this to a friendnew t.v
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, was really sad when my Grandson broke old one on accident but love this one
I would recommend this to a friendRecommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good TV for the price. Totally recommend
I would recommend this to a friend- Pros mentioned:Picture quality
Item review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor refresh range. Decent picture. Good sound. I did return it because the poor refresh range.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your insights, as they help us understand our customers' experiences and identify areas for improvement.
We’re glad to hear that you found the picture quality and sound to be decent. However, we’re sorry to learn that the refresh rate did not meet your expectations. We strive to provide a quality viewing experience, and we understand how important refresh rates can be for an immersive experience, especially during fast-paced scenes.
Your comments will be shared with our product development team as we continue to enhance our offerings. If you have any further details or suggestions, please feel free to reach out to us. We value your input and hope to have the opportunity to serve you better in the future.
Thank you for choosing Insignia.
Need better access to user manual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV itself is good, but direction on all the set up items was almost impossible. No physical user manual...had to all be accessed on line. Many of us older folks struggle with that.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the TV itself. We apologize for any difficulties you experienced with the set up process. We understand that not having a physical user manual can be challenging, especially for older individuals. We will take this into consideration and work on providing clearer instructions for future customers. We appreciate your input and hope you are enjoying your TV now that it is set up. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Does not load the Apple Ap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this TV as a very generous present ftom my sons. All is fine except that it will not connect to the Apple TV Ap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issue with connecting to the Apple TV App. We understand how important it is to have all your apps working seamlessly.
Please reach out to our customer support team so we can assist you with troubleshooting steps to resolve this issue. Your satisfaction is important to us, and we want to ensure you have the best experience with your TV.
We appreciate your feedback as it helps us improve our products and services for future customers. Thank you for bringing this to our attention, and we hope to resolve this for you soon. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188