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Insignia™ - 55" Class - LED - 1080p - HDTV-Front_Standard

Insignia™ - 55" Class - LED - 1080p - HDTV

Model: NS-55D510NA19SKU: 6172325

Customer rating

Rating 4.6 out of 5 stars with 799 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
  • Rating: 4 out of 5 stars

    Great tv for price

    Posted
    Jryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought tv as a gift ,simple setup (not a smart tv) but was everything my uncle wanted as he doesn't stream anything but wanted ti upgrade over a picture tube tv. He really enjoys the picture quality.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dead after 18 months

    Posted
    airbudbundy
    • My Best Buy® MemberMember

    Purchased as gift for parents, TV was dead after 18 months. After searching online looked like a known issue with one of the components on this model. Insignia and Best Buy both basically said since it was past the 1 year warranty I was out of luck. I explained that this was gift and that I really didn't want to tell my parents that their gift was now a paperweight. I asked if there was anything they could do as far as help with fixing it or some kind of a discount on a new TV to compensate for the fact that I was sold a defective one and neither Insignia nor Best Buy offered any help. I've worked retail customer service for years and this was a really disappointing experience. Both companies could have done better. They sold me a bad TV. So I guess my advice would be if you get one of these you really need to get the extended warranty but it's the last Insignia I'll buy and I'll probably think twice about buying from Best Buy in the future too.

    No, I would not recommend this to a friend