Customer Ratings & Reviews

Decent TV but I've had to restart it many times. And has lost wifi connection often

Had the TV since November 2017. Had problems with it on and off. Now the TV won’t stay on. The TV will turn on and then 30 seconds later turn off. Insignia is a cheap brand. I went ahead and bought a Samsung this time. Little more money for way better quality.

Not the easiest tv that i have ever owned to set up still not working like i need ir to

Not great sound. I would probably buy something else next time.

The picture is ok, no problems there. The problem stems from the fact that this TV is not completely compatible with sound bars. You can connect it to a soundbar and you will get sound, however, you cannot configure it so that the TV/cable remote will control the volume of the soundbar. Apparently, according to the Insignia reps I spoke to, this is one of the only TVs available with this problem. So, if you plan on connecting it to a sound bar, be prepared to have 2 remotes available, one for the TV/cable and one for the sound bar. I wish the Best Buy rep would have told me about this when I asked but I guess he was just trying to make a sale. I would not buy this TV again nor would I buy any TV from Best Buy again. Bottom line, don't buy this TV unless you don't mind having to use an extra remote to control the volume.

We bought the tv in August, in December we had to get it fixed. Had a line down the right side. After two calls to Geek Squad and getting bad information on how to return the tv. In store customer service went out of their way to resolve.

Beat buy is my go to guy for electronics great service always helpful

No real complaints but I just bought this tv as a tv for my children.

Had to exchange for another TV. Second TV worked fine.

Ordered tv, got to store and had a better deal in store..

The colors are not as bright as they were in the show room.

Picture clarity and brightness not impressive for a 4k

The tv is ok for the price a few wifi issues but ok

there was acheaper roku tv at the end of the aisle

Don’t even waste your time and money. Just spend a little more and get a quality TV. Do your research and get what you need but please don’t buy this I promise you will regret it. I did, I had the worst experience.

Had it for about 2 years then it stop working. Stuck on the main menu screen. Ive done everything i can to try to fix it but no use it’s something internal. Dont buy insignia they dont last long

This tv was great with what you can put on it. But it didn't even get me to 3 years before the lighting went out. Its too expensive to fix it because they are not built to do that. You have to replace the whole screen which is just about the same cost to replace the tv. Second insignia I have had that has died on me. I have had a Samsung for about 7 or 8 years that I don't have problems with. Before buying please Google this issue. Its very common with this TV and insignia in general.

Am satisfied with overall quality and features of the TV. 4k is noticeably better. Remote is simple. Size is good, not too big.

Well I purchased this January 22, 2018 and on Tuesday May 29, 2018 the Panel for the Picture went out for some reason, I guess it is Defective. Geek Squad is Scheduled to Replace it on Friday June 1, 2018. Poorly Made.

This TV was in a guest bedroom that was rarely used. Luckily, someone was in the room last night as it filled the room with the smell of burning plastic. Unplugged immediately, Plugged it back in the AM and the smell came back instantly. Stay away. I've had tv's last 10+ years. I can't believe the tv we use the least broke so quickly.