Customer Ratings & Reviews
- Model:
- NS-55DR620NA18
- |
- SKU:
- 5679628
Customer reviews
Rating 4.7 out of 5 stars with 2158 reviews
(2,158 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 55" Class LED 4K UHD Roku TV for its outstanding picture quality, affordable price, and user-friendly Roku interface. Many customers also appreciate the easy setup process. However, some customers have expressed concerns about the remote control, durability, short lifespan, volume level, and speaker placement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
No Disappointments w/ This TV !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Flawless operation and quality !! Quick response on the web gets your programs loaded and running right now. Display is also very crisp and vivid !! Don't let this Insignia "home brand" tv fool you, this is truly a gem !!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning picture. Easy set up. We were hesitant about buying an "off brand" but the reviews were so positive we went ahead with the purchase. We are not disappointed at all. We will buy other Insignia products without thinking twice.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
10/10 for quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd have to say this is probably the best TV I've ever spent money on it works excellent with my Xbox one S and the picture is absolutely amazing but the plastic smell is very strong with this TV after about a week it'll go away.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picked this up a month ago and am very satisfied. Picture quality and angles are better than expected. My last insignia was used for 5 years and is still going strong gave it to a new home so I'm confident this will last.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews on products, but this tv was awesome right out of the box. I have not had to make one adjustment in the picture and sound is really good. For the price, this tv was totally worth it!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 2 out of 5 stars
Pretty good picture But
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is nice when the selected channel is broadcasting in 1080i/p or better but when broadcasting in 720i/p it's just OK and when broadcasting is at 480i/p its not good at all. Also I don't understand how anyone can like the stupid garbage Roku remote that you have to use with this TV it has no number buttons so you are forced to scan or search for the channels you want. this is a terrible idea and a terrible remote. This Insignia, TV is the last one I will be buying and I am now looking to sell it off so I can get a decent TV with real smart features in the remote. I should have stayed with Samsung.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great tv terrible sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, smooth and fast transitions from antenna tv to streaming. Plan on ordering a sound bar because the sound is horrible. I have cheap 24" tv's in kids rooms and a 32 in my room that are miles ahead on sound. Literally have the thing at half or more volume streaming to understand the words. Still the menus and picture quality made me keep it and order a sound bar. Sounds like you have your iPhone projecting the sound with hollow whimpy sound. Figure $100 for a sound bar in your decision. Fast menus are a nice change from prior tv on ps vue and netflix.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid purchase. Long lasting.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years strong. Still worlds great and syncs with Siri’s and Google via smart WiFi power strip.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Software update made my TV unusable - DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the interest of being fair, I will say that this TV is a great product at a great price (when it works). The Roku functionality makes it super easy to use from a user experience perspective, and the picture quality is better than average in this price range. HOWEVER, I will never again buy an Insignia TV, nor should you. In the beginning of November 2018, a software update was deployed automatically that caused an issue with the sound quality and also made the internet connection highly unstable. When I turn on the TV, the sound is muffled. To fix the issue, I have to got to the settings window, change the sound mode, then change the sound mode back to "Normal" and the sound is back to sounding fine. As for the Internet connection, it constantly drops while watching streaming services. I have a great fiber connection to my house and an excellent router setup, and have confirmed that the issue is not with my home internet connection. But still, a few times a day the connection drops, and I need to unplug the TV to reset the connection. I have been working with Insignia support for over a month on this, with promises that a software update would come out to fix the issues. Every update that has come out since then has not fixed the issue. I'm still waiting for it to be resolved. This TV is eight months old. It should not be having these issues. Insignia will not replace it despite being within the warranty period. As I said before, DO NOT BUY THIS TV.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exactly what I was looking for.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture always have liked Insignia not crazy about remote but can use Comcast X1 remote really happy about my purchase thanks Best Buy...
I would recommend this to a friend Rated 5 out of 5 stars
Insignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a really good TV but it has finally went to TV heaven after 7 years. No complaints thou.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
ok tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure about tv yet. I have cable and cable is not 4K so the picture does not look like it is HD. My older TV looks a lot more like HD so that is my only concern now. I would like someone to tell the buyer how to fix the setting for normal cable. Also I am not happy about the sales people at the store not explaining that 4K won't look like HD because cable doesn't have 4K. wish I would have bought a TV that was not 4K so picture would not look like the way a TV looks without HD
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to share your experience.
In order to get out the best our of your 4K TV, we strongly suggest you upgrade your equipment and HDMI cables. If you need further assistance, please feel free to contact us at https://www.insigniaproducts.com/contact-us
Deneb M.- Insignia Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and image is amazing! cant beat the price! you do get lot for money! very impressed!
I would recommend this to a friend Rated 4 out of 5 stars
Budget TV performing better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over 4 years ago and still running strong. You may have to update manually every so often if you see performance issues. It is important to remember that while this is 4K TV, it is a low end 4K TV and that is reflected in the price. That said, i have had no real complaints other than the need to update some apps manually a few times.
I would recommend this to a friendRated 5 out of 5 stars
TOTALLY AWESOME!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this TV has the size and features you are looking for then you won't be disappointed!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 4 out of 5 stars
Insignia 4K 55 inch Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television...but I do wish it came with a standard remote. The Roku remote will not turn on my Comcast box. Just a bit of an inconvenience.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price- It will not disappoint. Had it for over a year.
I would recommend this to a friend Rated 5 out of 5 stars
Insignia™ - 55" Class - LED - 2160p - Smart - 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television almost 1 month ago; my wife and I have been very satisfied with this purchase thus far. Definitely on are recommendation to others list! In addition, we were more than satisfied with the delivery of the product. The delivery staff were extremely friendly and helpful throughout the installation.
I would recommend this to a friendRated 4 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great TV for us. Plenty of input options. Screen starting to dull, but after 6 years of high use, we can't really complain about longevity.
I would recommend this to a friendRated 5 out of 5 stars
years later!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv delivered in 2018. Its 2023 and its still holding in strong!
I would recommend this to a friend












