Customer Ratings & Reviews
- Model:
- NS-55D420NA20
- SKU:
- 6319556
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class LED Full HD TV's picture quality, price, and easy setup. Many reviewers specifically mention the great picture quality and affordable price as key selling points. While some customers had issues with durability and missing parts, the overall sentiment towards this TV is positive.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but the picture quality is not that great. I thought it was 4K but it doesn't appear to be. Some channels are clear others are not.
No, I would not recommend this to a friendGaming tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for gaming and every time you turn it on u have to turn off the gaming mode and turn it back on to get all of the edge items on the screen
No, I would not recommend this to a friendgood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a clearance purchase, I am very happy with it. I am set to look for more clearance items to compliment my Livingroom!!!
I would recommend this to a friendmissing parts not specified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.missing screws for stands, The box only showed that the cord was missing but not screws and the feet also do not fit
No, I would not recommend this to a friend- Pros mentioned:Color
Picture is jerky and slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 4 TVs - all different brands and sizes, and we have never seen such poor video quality. The colors are vibrant and the sound is good, but when there is any movement you will see drag, jerky movement, and shadows. Sadly, we are returning this 55" TV immediately even though it is the only TV around that isn't a SMART TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ABear,
Thank you for taking the time to leave your review on our 55'' TV. We understand how important it is for you to have a clear picture, certainly no one wants this to happen to them. From what you are describing, it may just be a setup or configuration issue, if you still have this, please get in contact with our team so we can help you out.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Read below
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought went black in 3 1/2 years., Second one was black first moment it was turned on. Bought a third(stupid move, but it's not a smart TV I like that)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to read about the previous experiences with the TVs. Do not hesitate to let us know if you ever need help with your TV, we are here for you and you can rest assured we are going to do always our best to help you out. Thank you for taking the time to share your comments.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Inconsistent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sports picture sharpness is not as good as I’d like. Some channels had issues with audio to video sync
No, I would not recommend this to a friendS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good its not bad or good its average but its still good
I would recommend this to a friendTV ok for money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV does not program w xfinity remote. Sound is low as well.
I would recommend this to a friendSo so
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but it’s not smart tv and quality of picture not good
No, I would not recommend this to a friendWas okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have asked more questions, It does not have all the Netflex, Hulu etc.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your time. Please allow me to inform you that this unit is not a smart TV which doesn't have the features you expected. However, you can always add up something extra to have these said functions with a smart HDMI device. For more information, please contact us. We would like to help you get the best options.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Insignia short live tv.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv in February 15,2020. It was a good product until July 12,2022 when it had a black scream and faint sound going in and out but wouldn't turn off unless you unplug it. Contacted geek squad about situation but not willing to help. I didn't buy a tv to last for less than 2.6 years. It being a high in product you would expect it to last longer even with the extended warranty which I didn't buy but regardless of that it should have lasted longer than 2.5 years. I don't want to buy a tv every 2 or so years even though I like it. Very Disappointed with this product.
No, I would not recommend this to a friendInsignia - A Questionable Brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV in November 2019 (along with a Geek Squad Protection Plan - thank goodness). In May of 2021, a year and a half later, coincidentally, 6 months after the original manufacturer's warranty ran out, this TV completely failed. The red light that is on the front of the TV that stays lit when the TV is turned off, went black. Tried different outlets--nothing. Left unplugged for 24 hours and replugged--nothing. Just a dud. Had to redeem my Protection Plan for a replacement since this TV is no longer made. The replacement was the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV, SKU# 6450247. My review of that TV is posted here, too, under the display name InsigniaReviewer.
No, I would not recommend this to a friendScreen had a green line down the middle of it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return it because the screen had a green line down the middle of it when we watched tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We know having these green lines on your 55' TV is not what you were expecting to see, I know you had an unpleasant time with this and because of it I will take this feedback to my team so that we can ensure this does not happen in the future.
Remember if you need to contact us you can always do so, at this link below.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Tv insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hav always bought insignia products i hav a lot of them around my home my family likes best buy a lot so on this particular day my brother and i went 2 the Rochester Michigan location 4 a new TV and this tv was 4 my brother and the person who helped us was rude and when i checked out he put my money on the counter instead of my hand if i didn't want that tv 4 my brother i would hav gave it back in his face.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 55" HDTV. I understand you had an unpleasant experience with the store clerk and that can be annoying. I hope that TV exceeds your expectations since you are a big fan of our brands. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
doesnt have hdr
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bpught this tv but returned it yea its 4k but doesnt have hdr thats a deal breaker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, if you want to provide further feedback about this product. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied with purchase from start to finish
No, I would not recommend this to a friendThe TV broke within 10 days of purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned tv on picture kept rolling started making snapping sounds and smelt like something was burning. Unplugged immediately. And returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HI! I am sorry to read that you had such an experience with your TV. We know that you did not expected the TV to fail nor to smell like something was burning and so, please know that you can contact us at any time so we can review this hazardous situation. We are always here for you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one tv brought it back Audio Delay. Bought another one same thing. My other tv in the house no problem. Never again ty
No, I would not recommend this to a friendBad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality . Picture is blurry . Has no special features have to return it and exchange it for a smart tv
No, I would not recommend this to a friend