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Customer Ratings & Reviews

Model:
NS-55D420NA20
SKU:
6319556
Your price for this item is $279.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 452 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class LED Full HD TV's picture quality, price, and easy setup. Many reviewers specifically mention the great picture quality and affordable price as key selling points. While some customers had issues with durability and missing parts, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-452 of 452 reviews
  • Rated 1 out of 5 stars

    Ripped off

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv not even used 6 weeks and don’t work right loses volume and screen goes black

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Missy!

      Thank you for your review about our 55" TV! We know that a new product is an exciting purchase just to be ruined by this situation. We would love yo assist you further, please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad tv no good

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lags a lot picture and sound quality is terrible. Would never buy again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to review your TV. We are sorry about the bad experience you had with your TV, but we would like to try to help you with your issue. Please contact us by clicking the link below to address this issue.


      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lost for words

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good not to sure what happen but how will be better next time

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mazz,

      Thanks for taking the time to write a review about our TV. Please let us assist you by contacting us, so we can check the situation you experienced in further detail and get an alternative to imporve your experience.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    4 years going strong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still love this TV. The color is beautiful, the sound is strong and clear. The switch from online to over the air stations is simple. The one thing I would change is adding numbers to the remote control to make over the air channel changing easier . As it is, you can use the up down button to jump channel by channel which can take a bit if you're moving from say ch 3 to ch 54. Or you can pull up the guide and scroll to your desired channel. Not that big of a deal but something I'd like to streamline. But I really appreciate the TV being made to manage over the air stations since I'm a cord cutter. Nice tv. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Durability and quality for cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 2 years ago as an upgrade from a 32 inch insignia that is still working over 6 years now. The brand name may not be samsung or lg, but these insignias stand the test of time. Ive had my mom have to replace here samsung twice n my insignia still going strong. These insignias take a beating. The kids are always poking the display, the remote is dropped everyday, and it doesn't seem to care, it just keeps on working. The picture quality is good. I make commercials for a living, so this is important to me. For a 1080 display its bright and sharp and there isnt much stopping you from thinking its 4k. The bevels on this tv are also slim and secy btw. Yes you can find extremely thin bevels, but these are pretty unintrusive. I'll continue buying Insignia tvs because they simply work, and are not overpriced.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I really appreciate you taking the time of your busy day to leave this review. I am very glad to read that you as well as your mother are part of our Insignia Family. I am very glad to read that you are enjoying it as much as we are. Please contact us if you ever have any question or concern about the TV or any other product. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    4 years old, still works amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought May of 2024, still works amazingly. Did a lot of research and decided to not get a tv that comes with apps with the expectation for it to last long. It’s moved with us 4 times and works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Best bang 4 the $Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th dynex , insignia TV 19, 32, 46, 55 sizes..still hacev3 of them. Sony is baloney!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is very nice and size is great. I was on a budget and decided for this basic HDTv because I didn't want a smart tv with all those apps. Great purchase plus got the Geek squad 2 year protection just to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Hope it will last for a long time without issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is flat. Bad contrast I don’t see the plasma blacks. Always messing with settings to find a good picture. Use it with dish network maybe that’s the problem Netflix looks good at 1080p. But dish only has 720p. Or 1080i. Color is not really that good. Picture seems to have a grey tint. My other insignia tv looks great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short term life sapn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first this TV was a great deal for the price point but about 2 years into ownership the screen started to have a blue tint. At 2.5 years I can't stand it anymore and need to replace the unit. It seems to be a regular problem with this model from is available to read online. Honestly, wait for a sale on a comparable TV from a name brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jimmydean,

      We really do appreciate your preference on this TV, also it does come a shocker to me that the TV is giving you this issue. The TV needs to be repaired as soon as possible, so please contact Insignia so that we can guide you on how to get the proper resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tuner went out in six months best buy nwould not repair or replace due to a gift.Speakers just get so loud no matter how high the number

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Emmy, Thank you for taking the time to leave a review of the TV. I understand that you might have already contacted us. But we would like to check all possibilites. Please contact us. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia