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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are satisfied with the cooling efficiency, price, remote control, easy installation, portability, and reliability of the 550 Sq. Ft. Portable Air Conditioner. However, some customers have expressed concerns about the noise level and the condition of the hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it! Cools 450 sq ft room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. My room is not fully insulated and has minor air leakage (it's an old home) but the air cools considerably and quickly, and maintains a cool temp with AC and fan working interchangeably. The hose fits perfectly on the jalousie window where hot air escapes. No hot air returns to my room. The water condenses less than a half cup for the month I used it (surprising as I live in tropical, humid weather). No drain hose needed; I just released the rubber in the back and drained the water into a cup. I bought this on sale on a great deal. I'm happy with the product and would still buy this if it wasn't on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the AC is portable and it cools the room quick.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good portable AC but it is a bit big. We had got it because we thought that our AC has broke but after taking a closer look it was not broken so we returned it. We do own same AC unit that’s for 350 square feet and it’s awesome. We use that one in our room to cool it down before going to bed instead of running the whole house AC

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great air conditioning unit.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is very effective in the summertime. Gets rid of heat and humidity very quickly. It is quite loud, though. Overall fantastic value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    Cold Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is an enhancer to a room that faces directly to the afternoon sun. Is set low speed and turned off often. Great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great ac unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works very well for my place. It gets extremely cold and I love it. It’s nice and quiet and set up was super easy. I’m so happy I bought this. It’s a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great! It blows really cold air and isn’t too loud. It also didn’t break my back moving it either! Would definitely buy another one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad for few hot days of Seattle summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small condo. The unit cools about 400 square feet area. My living room TV viewing area. But it does not reach the sleep rooms on the other end. The unit, however, is portable. It is worthwhile during those days when a little cool relaxing is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    about what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to cool down the garage-workshop keeps the temp of the uninsulated 20x20 space around 80 F on 95+ days, when combined with a fan. make to buy a drain hose and use at least a 12 gauge chord if you need an extension

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools space quickly. Virtually no maintenance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a quick fix at the office when the A/C went out. I now use it in my camper. Cools better/quicker than the two units mounted inside (roughly 360sq. ft.) My biggest concern was the condensation drain in the back which has a reservoir to be drained manually when it fills up. More specifically, my concern was the frequency of it filling up and shutting off. It has run 5 days a week in 95 degree weather for a month and still hasn't required being drained.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great price and product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a portable AC that would not be bulky but efficient and this one was perfect for my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great, but loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to cool off my living room, although it’s a bit louder than I hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Really Powerful But Loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece packs a ton of capacity to ensure that everything stays cool and dry. The only thing I wished was that it has a quieter option or even a lower intensity option to only regulate the air around me.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s keeping more than one room cool in this scorching weather..was easy to put together and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Love it!! Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. I would recommend this to anyone

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks to reviews like this brings to our attention what is important to you. We appreciate you taking the time to write a review, I'm sure many people will find it helpful.

      Thank you for being an Insignia customer. I hope you keep enjoying your unit!

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Hurricane Prep

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Hurricane season. Have not used it for any length of time other than the initial 15-minute test. The unit seemed to cool fast. Noise level as expected for portable ac unit. Easy to set up and move around.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC unit funtions as intended. Basic funtionality but that's all I really needed. A bit noisy but if cooling down your room/apt is your only concern, I highly recommend this unit. The 12,000 btu unit does a good job at cooling down my 1 bedroom apt within about 30 mins after turning it on; it's been a lifesaver this summer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cools much better than we hoped!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features, especially the louvers that you can set on auto to rotate up and down for airflow. It's easy to clean the filters and they are on each side and the back so it takes more air in. Another thing is it does not take up a lot of window space. The only thing we would change is to have an insert on each side of the window slide that would fit snug in both window groves.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good portable AC if it's on sale. It has a remote plus it tells you the current room temperature when it's not on. A little too big but it does cover a good amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keeps my room cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but cools down the room quick. We can sleep with it on

    I would recommend this to a friend
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