Customer Ratings & Reviews
- Model:
- NS-AC12PWH9
- |
- SKU:
- 6145112
Customer reviews
Rating 4.2 out of 5 stars with 221 reviews
(221 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the cooling efficiency, price, remote control, easy installation, portability, and reliability of the 550 Sq. Ft. Portable Air Conditioner. However, some customers have expressed concerns about the noise level and the condition of the hose.
This summary was generated by AI based on customer reviews.
- Pros mentioned:CoolingCons mentioned:Noise level
Rated 1 out of 5 stars
Too Loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing cools very good, but it is just way too loud even on the lowest setting for a bedroom. It would be good for a living room during the day though.
No, I would not recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Good for personal use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you used this pointing you for the price is not bad
I would recommend this to a friend Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this item worked really well but we just need a bigger ac system for our house.
I would recommend this to a friendRated 4 out of 5 stars
Pretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works pretty well, though I had one heck of a time fitting it to my window.
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine I guess, it didn’t blow me away but I wasn’t expecting it to
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Portable A/c on budget
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this past two years without any issues. Wheels are helpful to move around and won't make much noise.. worth for the cost...
I would recommend this to a friendRated 5 out of 5 stars
Awesome air conditioner!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this air conditioner, we have a huge home and weird layout in our house and somehow this machine pushes air like you wouldn’t believe! Worth every penny!
I would recommend this to a friendRated 3 out of 5 stars
Might be good for a small guest room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited about purchasing this AC for my master bedroom, but unfortunately I could have it on 24/7 and It never actually got cold like it would with a window ac. It would only get cold around 2 AM when it’s already cool outside.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great to keep us cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything it has works well. Does not have an automatic temperature setting which is only reason for 4 stars. But I forgot to check beforehand.
I would recommend this to a friendRated 5 out of 5 stars
Perfect companion to WfH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this, now with Covid, I had this in the room I WfH (Work from Home) in during the hot summer months.
I would recommend this to a friendRated 1 out of 5 stars
Leaks both Heat and Water. Probably Dangerous.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My money is tight. I thought I would save a couple of dollars with this unit vs. a name brand window unit. I've felt like a fool the entire summer because of this purchase. It leaks. You can feel hot air blowing out from all over the top of the unit. Their is no insulation or good connection in the plastic housing over the exhaust. This results in a good 10% of the heat re-entering the room rather than being vented outside. Hot air would just make it inefficient. It also leaks water in normal operation. The instructions say use a drain hose and bucket on dry mode. You better set one up for cool mode too. If it has any kind of cutoff for the drip pan overflowing, mine is defective. Several times it overflowed everywhere. I installed a drain hose and manually emptied the bucket. Then the water started finding a way to channel off the condensing coils in a way that avoided the drip pan all together. Every few days I would power the unit off and tilt it over to drain the base (which is not designed to hold water). I figured it was fine since there wasn't any wiring down there. Today I finally had to power it off and I'm afraid to power it back on. I could hear water being sloshed around the inside of the blower motor. AC motors usually consist of coils of bare copper, and having water sloshing all over them isn't good. I turned it over on its side and indeed water drained from the blower motor. Spend $100 more on something else. I've got a frigidaire portable I've had for 3 years with none of these issues. Looking at a teardown online this thing is a hodgepodge of poor design decisions and utter lack of insulation where it matters (one tiny polystyrene block) Good luck to anyone who gets fooled when they change the SKU next year to hide the negative reviews.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great find
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been such a blessing during the hot months in California
I would recommend this to a friendRated 5 out of 5 stars
Awesome AC
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped directly to my house very fast. It works great cools the entire upstairs of my home.
I would recommend this to a friendRated 5 out of 5 stars
Really good AC for a studio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure that the window part size is correct for your apartment.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Not Cold Enough
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this. Just wasn't cold enough. It was simple enough to use, but it did not cool down as expected.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to be right in front of unit to feel it... A window unit is a 100 times better... plus these portable units give off a lot of heat. Just get the window unit!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Have been using in my garage for a couple of month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems and meeting my expectations Delivery was prompt. Set-up was no problem.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
It’s like having a cold fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as long as I’m sitting directly in front but does not get my 300sfliving room cool. Plus it’s really loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for reviewing our Air Conditioner. I am glad to read it is working for you. We appreciate your feedback regarding the cooling and the noise on this unit, this help us to build better products for you.
If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
wheel makes portability outstanding
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Capacity was compatible to requirements for my medium sized office.
I would recommend this to a friend


