Customer Ratings & Reviews
- Model:
- NS-58F301NA25
- SKU:
- 6562189
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 58" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV's size and the vibrant colors. While some users expressed concerns about the remote control, the positive feedback on other features outweighs these negative comments. The available apps are also a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV, at least I'm saying that to this day.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the glowing review! We're delighted to hear that you're enjoying your Insignia™ 58" Class F30 Series LED 4K UHD Smart Fire TV. It’s wonderful to know it’s meeting your expectations so far. Keep enjoying those crystal-clear 4K moments!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall product was good but did have some issues with the apps not working correctly
I would recommend this to a friendAnnoying software
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of issues with various apps that were not present on others. Also there are at times just strange occurrences with the UI and how it functions. It's a lot of little things that add up to annoy you about this TV.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Great Great Great Great Great Great Great Great
I would recommend this to a friendMs.White
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase made will be buying another soon
I would recommend this to a friend- Cons mentioned:Remote control
Not worthy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot have all the apps, only limited applications and remote stopped working after 5 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 58" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for the inconvenience you've encountered with the limited app availability and the remote control issues.
To resolve the remote control issue, please follow these steps from Amazon Fire TV support:
1. **Unplug your Fire TV** from the power supply and HDMI input, then wait 60 seconds.
2. **Press and hold the Left button, Menu button, and Back button** on your remote at the same time. Hold them for 12 seconds.
3. **Release the buttons** and wait 5 seconds.
4. **Remove the batteries** from your remote.
5. **Plug in your Fire TV** and wait until you see the screen that says the remote can't be detected.
6. **Put the batteries back in your remote**.
7. **Press the Home button**. When the LED indicator blinks blue, your remote is paired successfully. If it doesn't pair, press the Home button for 10 seconds.
If you need further assistance or have any questions, please don't hesitate to reach out to our customer support team. We're here to help and can offer alternative solutions to ensure you have a better experience with your TV.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6562189.p?skuId=6562189
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this TV did not work out for us. After a couple hours of use on day one, all 3 HDMI ports lost audio. The plus side is that Best Buy supports their customers and the exchange process was mostly painless. Unfortunately this particular model was not immediately available for exchange but we settled for the 50” model which was available. Sadly the 50” cost more then the 55” because the 55” was on sale…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear that the TV did not work out for you initially due to the HDMI ports losing audio. However, we're glad that Best Buy was able to support you through the exchange process, even though the exact model you wanted wasn't available. We appreciate your understanding and hope that the 50” model meets your expectations despite the price difference. Your feedback is valuable to us, and we appreciate you taking the time to share it.
Keith | Insignia Support
C list tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than my Samsung smart tv, audio isn’t that great, image quality isn’t spectacular. Decent tv if you want something economical but no comparison to Samsung or LG
No, I would not recommend this to a friendBad Pixelation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our Insignia in June of 2024. For a bit now, we've noticed a strange effect where the pixels seem to ripple across the screen. It gets worse whenever there's dark scenes (for example, we're watching Yellowjackets). The frame rate loss is pretty intense. It's only getting worse and has reached the point where we're hoping to return it for an entirely new TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear you're experiencing these visual issues with your Insignia TV, especially given it's only a few months old. Pixel rippling, worsening during dark scenes, and intense frame rate loss are certainly concerning and would significantly impact your viewing experience. We understand your desire for a replacement TV. Please contact our customer support hotline at 1-877-467-4289 so we can address this issue and explore potential solutions. - Carl | Insignia Products
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All works. Can’t complain. Good tv. U get what u pay for.
I would recommend this to a friendDecent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but you can't adjust the picture settings.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. All of the features of an expensive tv.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It still doesn’t work like it should it doesn’t have any space to download all applications on the tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV. I'm sorry to hear that you're experiencing issues with storage space for applications. This isn't the experience we want for our customers.
We take full responsibility for the inconvenience caused. To help resolve this, I recommend checking if there are any pre-installed apps that you can uninstall to free up space. Additionally, you might try clearing the cache of some apps to create more room.
If these steps don't help, please reach out to our customer support team. We're here to assist you and ensure you get the most out of your TV. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve your experience. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6562189.p?skuId=6562189
Ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could TV used primarily for Xbox? Luxon works? Great Can't figure out how to hook it up to a external source such as a stereo, though
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that your TV works great with Xbox and Luxon. We appreciate your input on connecting it to an external source like a stereo. Your satisfaction is important to us, and we hope you continue to enjoy your TV!
- Carl | Insignia Products
NO Internet Access.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to get the internet with this model and you didn't tell me, the instructions do not mention that fact. Very distressing. I want to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LukeS, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the tv works great in i play the ps5 all day.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 58" Class F30 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you love the TV and that it works great for playing your PS5 all day. Your satisfaction is important to us. Ivy | Insignia Support
Insignia
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep in mind it’sa budget TV. It does the job for a gym, guest house, etc.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DavidS,
Thank you for your feedback on the Insignia™ 58" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that it serves its purpose well for spaces like a gym or guest house. Your insights are valuable to us as we continue to develop products that meet our customers' needs. If you have any further suggestions or questions, please feel free to reach out. Emman | Insignia Products
- Pros mentioned:Picture quality
2 broken tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this tv from Best Buy and proceeded to set it up. The picture was good but the speakers did not produce sound and did not work. Best Buy scheduled a date to pick up the tv and deliver a new one. Best Buy delivered the new tv and when I plugged it in the screen was cracked and broken. I took this as a sign and returned the tv and received a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dean. We sincerely apologize for the extremely frustrating experience you had with your recent Insignia TV purchases. It's unacceptable to receive defective products, especially after experiencing initial issues. We understand how disappointing this must have been, and we're committed to learning from this experience to prevent such incidents in the future. Thank you for your patience and understanding. If you have any questions or need further assistance, please don't hesitate to reach out our Insignia customer support team (877-467-4289). - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Smart TV. 58”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like my receipt. Purchased on line for a Black FridaSpecial. Not happy woo the process.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the difficulties you experienced with the purchase process. To obtain your receipt, please check your email for a confirmation message from the retailer or visit their website and log into your account to access your order history. If you continue to have issues, contacting their customer service directly may help resolve the situation. We appreciate your patience and understanding. Keith | Insignia Support
Loses Wi-Fi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the television for a little of a month. Worked great first few weeks but not have to reboot about every other time using because it keeps losing Wi-Fi connection. Nothing else in house loses connection.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, TJVern. We're sorry to hear about the Wi-Fi connection issues you're experiencing with your Insignia™ 58" Class F30 Series LED 4K UHD Smart Fire TV. Your feedback is important to us, and we appreciate you taking the time to let us know. If you have any further comments or need assistance, please feel free to reach out. We're here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6562189.p?skuId=6562189