Customer Ratings & Reviews
- Model:
- NS-58F301NA25
- SKU:
- 6562189
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 58" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV's size and the vibrant colors. While some users expressed concerns about the remote control, the positive feedback on other features outweighs these negative comments. The available apps are also a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a warranty replacement but the size is smaller than original. Still teying it out
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .TenekiaW, we’re overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit! - Carl | Insignia Products
Insignia does it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Brand !! Love the Price!! Love the TV !!!
I would recommend this to a friend- Cons mentioned:Remote control
Terrible situation with remotes for DVR and Cable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry that no one mentioned on reviews here that remotes for DVR and Cable TV will not control Insignia Fire TVs volume, inputs, and many other variables. Infra red vs blue tooth. So one must constantly use two remotes. Now need to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with the Insignia Fire TV. I understand how frustrating it can be to manage multiple remotes, especially when expectations about compatibility are not met.
We appreciate your insights and will work to ensure that our product information is clear for future customers. If you would like assistance with the return process or if there's anything else we can help you with, please don't hesitate to reach out.
Thank you again for your feedback, and we hope to serve you better in the future. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Won't last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a year. It was in an extra room and didn't get used but a couple of days a week. Picture was good but it just turned on and had giant lines and blocks of color
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re truly sorry to hear that your TV did not meet your expectations in terms of longevity. Our intention is always to provide products that are durable and reliable, and it’s disappointing to learn that this has not been your experience.
We take your feedback seriously and would like to address this issue as quickly as possible. Please reach out to our customer service team to explore the options available to you, which may include a repair, replacement, or warranty service. We’re committed to ensuring your satisfaction and would appreciate the opportunity to discuss how we can improve your experience. - Carl | Insignia Products
Slow Performance - Lags
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We complain about this tv lagging when opening an app, turning the volume up or down, or literally doing anything on a daily basis. It continues to get worse and worse with each passing day. The tv is just 5 months old and if it’s this bad already I can’t imagine what it’ll be after a year. I’m past the store return policy but just want this product refunded and never seen in my house again.
No, I would not recommend this to a friendComplete Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Id give negative stars if possible. RUN away from ever buying Insignia. The worst product I've ever purchased. Best Buy needs to stop selling this junk. I purchased 4 of these TVs in two seperate times, and all have issues (shutting down, freezing, you name it). Until Best Buy refunds me for these 4 TVs I will continue to periodically post my opinions of these garbage TVs to the public.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sven! I am truly sorry to hear about your negative experience with the Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV. Your feedback is valuable to us and we understand your frustration. We will make it right and offer assistance covered by the manufacturer’s warranty. Please call 1-877-467-4289 for further assistance. JC | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6562189.p?skuId=6562189
Feet don't fit right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got it on. The feet do not fit properly and considering the feet are different, the instructions aren't clear which side they should go into and the multitude of holes in which the scews could go in made it worse. I've already made arrangements to return it, and I won't get another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're extremely sorry to hear that you've had a poor experience with your Insignia 58" Class F30 Series LED 4K UHD Smart Fire TV. We understand how frustrating it can be to deal with unclear instructions and poorly designed packaging. We apologize that the feet didn't fit properly, and the instructions weren't clear, making it difficult to assemble. We're disappointed that this issue has caused you so much hassle. We appreciate your feedback and are glad you're taking steps to return the product. We value your business and would like to make things right, but unfortunately, we can't make any changes once a return is initiated. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6562189.p?skuId=6562189
What a HEADACHE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV next to the RCA (tv that when black sceen after 6 months new out of the box). I hate that it auto cuts off while watching for no reason once it goes to screen saver, unless you keep remote in hand. Save yourself the headache not this one.
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one lasted 2 1/2 years, one before that little over a year. No more Insignia’s!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with our products. Your feedback is important to us, and we understand your frustration. We strive to improve and provide better quality, and we appreciate you sharing your thoughts with us.
- Carl | Insignia Products