Customer Ratings & Reviews
- Model:
- NS-58DF620NA20
- SKU:
- 6355437
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.7 out of 5 stars
Customers are saying
Customers admire the 58" Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and user-friendly interface. Many users rave about the stunning visuals and immersive sound experience, while others appreciate the great value for money. The convenience of the built-in Fire TV platform is also a popular feature among customers.
This summary was generated by AI based on customer reviews.
Great buy for the price!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for thanksgiving and working great!!! !!
I would recommend this to a friend- Pros mentioned:Picture quality
No sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV on Black Friday. Nice size and picture quality is good, the only downside is the sound turns off and on. Sometimes the voices do not match up with the people so it just looks terrible.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome fire tv ever made including alexa voice control.
I would recommend this to a friendNice for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth for the money functioning good so for great
I would recommend this to a friendGreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not gotten to real watch it. Due to the holidays
I would recommend this to a friendGood!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contrast ratio a little low but overall a good set
I would recommend this to a friendPerfect TV for our family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off. Bought it during Black Friday for $199, simply a deal you couldn’t beat. My family loves off Fire Sticks so The transition to the tv was amazing. I just hope it lasts as long as my other insignia did before the screen started going out.
I would recommend this to a friendGood!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great works great works great works great!!!
I would recommend this to a friendWouldn’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something about the way it’s setup I don’t like.. also don’t lose the remote there’s no way to change the channels without out. But BestBuy price was the best. I love it for the pricing but it’s a pain in the butt to operate.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Worst TV ever!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really disappointed! I bought this TV a while before getting my apartment. Thus, I did open it couple of months after the purchase date. After using it for less than 2 weeks, I started to have a sound issue. Sometimes by going to turn on the sound on in the setting area, I can get it fixed and sometimes that does not even solve the matter. The remote also has a problem. Thus, I can't even watch the tv when I want. This seems to be a general problem with this tv from Insignia and I am so disappointed that there is not the help the customer needs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Volume doesn't work all the time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So got this tv after reading most of the reviews that were good, good price. But not sure if its the volume on the tv or if its Spectrum or volume connection, can someone help me to figure this out, I may have to return it if not. Thanks
No, I would not recommend this to a friend- Cons mentioned:Remote control
We got a lemon!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great BF deal at $199. One month later started having audio issues due to the headphone jack sensor problbem. Geek Squad replaced motherboard and was fine for one month. Same audio issues resurfaced. Repaired again and after repair, the on-off button on the remote wouldn't work. Was happy with the response from Insignia Warranty. After 2nd repair, we were able to return the TV for exchange. Since no longer available, we were give a BB credit for the original purchase price. You're lucky if you got one of these without the problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Don't waste your money and time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have brought this TV in Black Friday doorbuster deal. It was easy to setup and Picture quality is decent. We were initially too excited about the deal and TV but after 2 weeks of using it, the real issue started, we have start noticing the sound abruptly not working (required a few restarts for the sound to work because the option to even select the "sound options" would be disabled). whenever I turn on the TV, after few seconds, the sound goes away and automatically comes back but no fix time, sometimes comes back in few mins and some times I have restart to get it worked. Yesterday I called Insignia support and they didn't help either, they were trying to blame to Fire OS but that was definitely not the issue. I tried to reset to default and started setting up the TV like new but the issue still exist. THIS SHOULD NOT EVEN BE HAPPENING TO A BRAND NEW TV. I don't see any pros in this TV or deal. Even $200 is not worth for this TV. PLEASE DON'T WASTE MONEY ON THIS.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
The 200 dollar price makes it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rate is slow, i.e. the background and foreground dont move together well. Also you can not screen cast anything. More a problem with the fire tv software than the tv... would be great if i could simply cast whatever was on my phone.
I would recommend this to a friendLabbed it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV. Unfortunately had to buy a new one after my Black Lab was chewing on a baseball and had a fit. Ball flew hard into TV and cracked the screen. No warranty accounts for playful Labs!
I would recommend this to a friend- Cons mentioned:Volume
Insignia™ - 58" Class LED 4K UHD Smart Fire TV Edi
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good TV. Better to spend little more and buy LG or Samsung or Sony. I have issues with volume automatically turn off and after some time comes back again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Sound goes out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great, now after a couple of months the sound turns off randomly and won’t turn back on for a few minutes after we’ve missed part of the show. Do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the speaker/audio problem you note.
To help with this, please try changing this setting on the TV: press the Home button on your remote control and select the Settings menu. Then navigate to the Display & Sounds menu followed by the Audio Output and TV Speakers menu. At the TV Speakers menu change the Setting to On.
David M. - Insignia Support
Mexican grinch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sound kept going in and out … I had to take it to third party to get it fixed … conveniently did it after store warranty was up and I didn’t buy insurance…
No, I would not recommend this to a friendU get what you paid for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after having it for 5 months the sound keeps going mute and when i searched online the solution was to insert headphone jack amd remove it as it thinks i inserted it. I can't download xfinity stream app on it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.