Customer Ratings & Reviews
- Model:
- NS-58DF620NA20
- SKU:
- 6355437
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.7 out of 5 stars
Customers are saying
Customers admire the 58" Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and user-friendly interface. Many users rave about the stunning visuals and immersive sound experience, while others appreciate the great value for money. The convenience of the built-in Fire TV platform is also a popular feature among customers.
This summary was generated by AI based on customer reviews.
You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these for Christmas last year. The price was great but the sound would intermittently cut out every so often sometimes for a few sec sometimes for hours on all three units. I did not get the warranty with best buy. So I call customer service with the MFG. that was a joke no luck. I fixed the problem with a sound bar and no problem. So if you have a sound bar or surround system then for the price its fine, if not don't buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 58" Class LED 4K UHD Smart Fire TV Edition TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Replacment has also developed a fault
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k 58' Insignia TV. Sound failed after 7 days, Great help in replacement but again the sound has failed after 2 months. I'm waiting to see what the fix is before reviewing the TV fully but it does appear to have a manufacturing fault, I'm not the only one to have this fault. 4 other reviews mention this fault.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
- Cons mentioned:Volume
Volume issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume doesnt work, comes and goes. Wish i never bought this TV...been only 6 months sonce I purchased this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Great TV so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, the remote is wondeful i can speak into it whatever show I want to see. Disney +, netflix, of course Amazon all the apps.
I would recommend this to a friendTop TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on thanksgiving, found a really good deal, so far never had any issue with this TV. Highly recommended
I would recommend this to a friendCheapest TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV bought at Thanks Giving.. Except Sound quality every thing looks good. Buy a home theatre and it will be okay.
I would recommend this to a friendWelcome to the Modern World
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was moving away from a cable connected TV. Oh Boy. Game changer. This actually saves you money. Ditch cable.
I would recommend this to a friendThis tv seems to have some problems with resolutio
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv during Thanksgiving. But when i started using i feel headache. This tv seems to have some issues with resolution.
No, I would not recommend this to a friendGreat value TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a great holiday deal. Fantastic specs for the price. Not using as a main TV, but you certainly could.
I would recommend this to a friendBedroomTv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect deal . Perfect price point. I use this for my bedroom . Have had it for a short while but love it
I would recommend this to a friendTV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on Black Friday and it was worth it! It has all the apps from your subscription to watch your series !
I would recommend this to a friendGreat Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is what you can look for. I bought it on Black Friday and it’s amazing. This television delivered would buy again
I would recommend this to a friendKnown Audio Issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has audio problems. Will randomly cut audio out. On our second warranty repair. Other than that's its ok for the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Great 4k Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is amazing, it has great 4k visuals along with it's size. Got on sale for $199.99 on blackfriday amazing prize
I would recommend this to a friend0 STARS !!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY CUSTOMER SERVICE IS A JOKE !! HAD MY TV 6WKS AND VOLUME GOES COMPLETELY OUT- DIDN'T BUY SERVICE CONTRACT BECAUSE YOU WOULD EXPECT A BRAND NEW 58IN SMART TV YOU BUY FOR YOUR CHILDREN TO LAST MORE THAN 60 DAYS ???? MULTIPLE PEOPLE HAVING THE SAME PROBLEM WITH THIS TV AND MULTIPLE REVIEWS IN THEIR OWN FORUM BUT GET TOLD BY STORE(GREENWOOD, IN)THAT I NEEDED TO CONTACT INSIGNIA ?? INSIGNIA IS THE BEST BUY BRAND AND INSIGNIA DIDN'T SELL IT TO ME - BEST BUY GREENWOOD SOLD IT TO ME !! NOW THEY WANT ME TO WAIT A WEEK FOR SOMEBODY TO COME TO MY HOME AND THEN IF THEY DETERMINE THEY CAN'T FIX IT THEN I GO THROUGH ANOTHER PROCESS THAT THEY SEEM TO HAVE NO TIME FRAME OR DETAILS ABOUT ??? HMMMM ?? EERILY SIMILAR TO EVERYTHING ELSE THEY HAVE TOLD ME - I STEPPED AWAY FROM WALMART ELECTRONICS AND THEIR CUSTOMER SERVICE FOR SOMETHING THAT DOESN'T REMOTELY COMPARE. I'M VERY COMPUTER SAVVY AND HAVE WENT THROUGH MULTIPLE BB SUGGESTED PROCESSES ONLY TO SEE THAT MANY PEOPLE HAVE EXPERIENCED THIS SAME ISSUE AND BE TOLD BY THE STORE THEY WERE FAMILIAR WITH IT AND THEN GIVE ME A 1.800 NUMBER TO CALL THAT TELLS ME THIS IS THE FIRST THEY'VE HEARD ABOUT IT WHEN IT'S ALL OVER THE INTERNET AND THEIR OWN SITE.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Insignia 58 TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Great product, especially for the value.
I would recommend this to a friendGreat television!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is very self explanatory. My voice remote has seaced to function after 1 month and i need a new one. Calling geek squad.
I would recommend this to a friendgreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.employees were very nice and helpfull. they pointed me to the tv right away so i was able to get one before they were gone.
I would recommend this to a friendAwesome deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wont this high quality in this price. Insignia™ - 58" Class - LED - 2160p - Smart - 4K UHD TV with HDR - Fire TV Edition
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Didn’t have a sound bar hooked up to it at first and the tv sound kept cutting out.
I would recommend this to a friend