Customer Ratings & Reviews
- Model:
- NS-58DF620NA20
- SKU:
- 6355437
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.7 out of 5 stars
Customers are saying
Customers admire the 58" Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and user-friendly interface. Many users rave about the stunning visuals and immersive sound experience, while others appreciate the great value for money. The convenience of the built-in Fire TV platform is also a popular feature among customers.
This summary was generated by AI based on customer reviews.
CHEAP JUNK
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 486 days of use. Canned food last longer than this tv.
No, I would not recommend this to a friendHello ? Can you hear me ?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is already crapping out on it. We can’t go 30 mins without 3 crap outs .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound keeps going out. The price was good but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Audio problem
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent issue with Audio, Audio is pausing like min or 2
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
It sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV sounds goes in and out randomly! Its only 3 months old :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
No sound at times
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sounds cuts aout after a few hours of tv watching
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
Sound issue in six month.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound drivers are not working after six months use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 58" Fire TV. I am sorry to read that you are having issues with the sound. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Sound Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty motherboard caused the sound to cut out intermittently.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
- Pros mentioned:Picture quality, Price
A-list Black Friday TV special
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing TV for $200. Clear picture, great sound, loaded with features, links with Alexa. While it was the Black Friday special that attracted me to this, I actually had a great experience with the insignia 55” fire tv that I got a few months ago. Though I will agree with what someone else said about being able to get a better TV for the regular price of $480, you will not find a better one for $200... if you can find one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Andrew,
Thank you very much for taking the time to share your experience with our TV, it is a pleasure to read how much you liked it, I hope you enjoy it for a long time. Thank you for giving Insignia a chance.
Remember that we are here for you in case you ever need any help with it.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Picture quality
58 Inch Insignia Fire TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV. Bought 2 on Black Friday. I love everything about this product. Picture, sound, apps ease of use, 3 HDMI, BlueTooth, Best Buy price and on and on. the Echo Dot was included in the purchase but won't interact. I tried to get the manual from Insignia but it is not listed on their products page. This is the only drawback so far.
I would recommend this to a friend - Pros mentioned:Tv size
Outstanding Value for a 4K Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia 58" Class LED 4K UHD TV with HDR - Fire TV Edition (Model: NS-58DF620NA20) is a remarkable blend of performance, features, and value. The 2160p resolution delivers a crisp and vibrant picture, bringing your favorite content to life in stunning detail. The HDR technology enhances the contrast and color range, providing a more dynamic and realistic viewing experience. The integration of Fire TV is a standout feature, offering seamless access to a vast array of streaming services and apps. It simplifies the user experience, eliminating the need for additional streaming devices.
I would recommend this to a friend Perfect TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is perfect for the price but the only downsides are that the HDMI ports do not work in tandem with multiple connections and the TV does not have an ambient light sensor
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing TV for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Writing this review after 2 months of usage. I got this for Blackfriday for $200 and cant describe how happy I am. No where else I can get a TV at this cost. Even without the black friday deal, it is still the best tv for the price and you get a great deal of 4K quality if you have 4K content. I'm so happy with the purchase. I further added a Insignia soundbar which enhanced the sound as well.
I would recommend this to a friend Intermittent Sound problem fixed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy Black Friday purchase. Overall good TV So those of you having intermittent sound problem as I too had the fixed is to " plug a headphone into the TVs headphone jack a few times", to help clean its contacts. It's located on the left side of the TV. This same problem happened to me and my daughter found the solution on the web. Been normal one week since "fixed". Should be good till next time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
- Pros mentioned:Picture quality
Great 4K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has exceeded my expectation so far in many ways. First of all, the Thanksgiving price for this device was phenomenal. Second, it was delivered to my house for free my two guys from Geek Squad absolutely free. Third, the setup was hassle free. Lastly, both the picture and sound quality is amazing.
I would recommend this to a friend Was in love, now not so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv on Black Friday, hooked it up and it played fine. Picture and sound were perfect. Fast forward no more than 2 weeks later and now the now the sound doesn't come on when the tv comes on. When it does come on...it skips out randomly where the sound just stops working. You go to the TV speakers sound tab in Settings and it won't let you access it and when you do get to the TV Speakers portion, they are off! It's a brand new tv! Shouldn't be having this type of sound issues only 2 weeks after purchase. Soon as I can I'm taking it back to Best Buy and they'd better exchange it or I get my money back. Oh and I notice a number of folks mentioned this issue and the Isignia customer support folks just ignored them...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
- Pros mentioned:Tv size
Worth every single penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Bought it for 5 years and still works like brsnd new. Worth every penny
I would recommend this to a friend - Pros mentioned:Price
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv for the price. Bought it on sale. No issues
I would recommend this to a friend - Pros mentioned:Picture quality
Sound doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound just shuts off. It turns its own TV speakers off and doesn’t let you turn them on. But when it does that it turns off remote speakers as well. So if you are deaf and can’t hear anyway then this is the TV for you. But the rest of us have a big electronic picture mounted to our walls where the sound goes on and off randomly. I bought three on Black Friday for a new house I was buying this year. So four months later I pull them out and mount them to find this issue with all three. Now I see that a lot of people have the same issue. Have contacted Insignia now and hope they have a software or firmware patch coming soon! I like the TV picture and interface other than this and something glitchy with Netflix that I haven’t given up on. It just stops in the middle of a playback periodically and you have to hit resume. It picks up where it left off but it is annoying. I don’t think it is internet speed because it doesn’t appear to be a buffering issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This sound issue can be fixed via FW update and adjusting the sound settings.
Here are the steps:
First part: Update software to latest version.
Step 1: Connect WiFi, go to main menu, select "Settings".
Step 2: Select Device & Software.
Step 3: Select "About".
Step 4: Select Downloading Update.
Step 5: Install the software, TV shows software version.
Second part: Sound setting after software update:
Step 6: Return to main menu, select Settings.
Step 7: Select "Display & Sounds".
Step 8: Select "Audio Output".
Step 9: TV Speaker select ON.
When you finish, the sound should be recovered.
- Cons mentioned:Remote control
piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the tv on blackfriday 2020 and has been the worst tv ever. this is the dumbest smart tv I've ever seen. started out fine then started having issues with the sound sometimes coming on and sometimes staying off while the tv is on. even after updates the issue is still there. then it moved on to the picture sometimes staying off while you could still hear the sound playing. then the remote quit working with the tv and had to download the app for the remote. also tried 5 different brand new remotes from Best Buy and not a single one would connect to the tv. I bought it this one to replace a 51" Samsung plasma tv that I got from best buy when I bought my first living set in 2013. I never had the first issue with the Samsung tv.
No, I would not recommend this to a friend