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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $19.99

Customer reviews

Rating 4.4 out of 5 stars with 1613 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are positive about the 5W Qi Certified Wireless Charging Pad's ease of use, price, compatibility, and size, frequently praising its user-friendliness and value. Many appreciate its compatibility with various iPhones and Android devices. However, customers are negative about the need for precise phone placement for optimal charging and some reported the charging pad getting warm during use. A shorter charging cord was also a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,613 reviews
  • Rated 2 out of 5 stars

    Didn't work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a good product. It just didn't work for our daughter because she has the finger ring on the back of her phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks. I just threw it in the trash. I didn’t even cars to try and get it replaced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up having to return this item it was made cheap and didn’t charge well nor did it connect to the phone charging well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no bueno

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, it takes FOREVER to charge my phone. Like the convenience but its way too slow for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it even though it is very affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger and it stopped working after only five days. I understand it’s enticing because of the price it is far cheaper than any other product available but it’s is not of good quality. It is obviously cheaply made and let off an odor when it was in use. I have an iPhone and I wouldn’t recommend you put your expensive phone at risk by using this charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Aroc.

      I would like to express my concern about your experience with this Charging Pad and Converter. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charges but quality if poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was on sale. it does work, but the built quality is poor. Cheap plastic and cord. Nice charger for the office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor product even for the price. It will only charge the phone about 3% after 1 hour.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 5W Qi Certified Wireless Charging Pad for iPhone®/Android. I understand the cable is not charging your phone properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not too good !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the representative at Best Buy it will work with case and pop socket on it and it does not!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sandra.

      On Insignia Products we highly appreciate your opinion. I understand that you left us this review because this device played an important role for you. As the wireless technology works only when the phone's plate and the charger's plate are very near, is only natural for a case and a pop socket to interfere with this process. We appreciate your understanding on this specific situation.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Disappointed at how slow it charges my phone but for $10, you can’t beat that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Simple, too simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoped for a simple, but effective QI, but not yet working good. Will try again or return it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that having a simple product to use is important for our customers, but if you feel that your phone is nor properly charging, I would recommend you to remove the case of your phone to charge it, or you can contact us on the link below, so we can help you with your charging pad.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not charge through an Ptter Box or a this case with a pop socket. They went back to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go with an Apple charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one led and no indication if a device is in contact or not since it isn’t magnetic.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      Thanks to reviews like this you bring to our attention what is important to you. I have passed this comments so we can review this charger's design. Depending on the needs of our customers we might change it in the future. We appreciate your feedback and preference.

      Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Worked well at first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, but after about 2 months it intermittently stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my smart phones. Works ok on my Galaxy S7 edge but doesn't work good with the Note 9

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for iPhone but not for samsung models. It didn't work for my s6 edge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kumar,

      Thank you for taking the time out of your day to give us your feedback on this charging pad. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best for an Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charges so slowly. I am going to keep this as a backup charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you for providing feedback about our charging pad. We truly appreciate your comments and will take them in mind for future improvements with our product. Please feel free to get in touch with us at the link below for any help you may need.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but it Broke within 2 weeks of regular use,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless charger was slower the my traditional plug charger. Not what I expected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mused

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work long enough. I returned it the next week l.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read that the unit stopped working after some days of the purchase. If you have this issue kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months. Nice when it worked

    No, I would not recommend this to a friend