Customer Ratings & Reviews
- Model:
- NS-MWPC5CU
- SKU:
- 6204594
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the 5W Qi Certified Wireless Charging Pad's ease of use, price, compatibility, and size, frequently praising its user-friendliness and value. Many appreciate its compatibility with various iPhones and Android devices. However, customers are negative about the need for precise phone placement for optimal charging and some reported the charging pad getting warm during use. A shorter charging cord was also a common complaint.
This summary was generated by AI based on customer reviews.
Doesnt give s full chsrge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged my phone from 10pm to 6am and it only charge my phone to 80%
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Liba,
Thank you for writing a review for our charging pad. We understand your frustration with this product, but do not worry, we are here to help you. I will leave a link below where you can find the information to contact our customer service team, they will try their best to help you solve this situation.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Weak
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not close to being expectations. Not close to matching what's needed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave your feed back regarding Charging pad. I apologize for any inconvenience and the time you took to contact us. If you ever have any questions about our products, please contact us once again. Grace | Insignia Support https://www.insigniaproducts.com/contact-us
It doesnt charge my Note 9 very well at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty disappointed in this charger. It barely charges my Note 9.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Phone,
Thank you so much for providing us with your review on this charging pad, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.
Brian C. -Insignia Support
Didn’t do a good job charging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a difficult time getting it to charge and connect
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read that you had some issues trying to charge your unit. Kindly contact us to be able to check further to the unit and provide you with troubleshooting steps.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not compatible with our phones. We had to take back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your review about this Charging Pad, we understand you are frustrated about it being not compatible. Allow us to do everything we can and help you guide what will sure work with your phone. You can contact us at this link below and we would be happy to further assist you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
It doesn't work on all iPhone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work on my iPhone. It has slow charge on android
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kamn,
Thank you so much for providing us with your review on this pad, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Takes long time to charge phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes very long time to charge your phone. Wouldn't recommend it
No, I would not recommend this to a friendI could not determine if it required an app to
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not determine if it required an app to work or if it required another device like an auxiliary device or an attachment to work it was unclear to me how this wireless charger could charge my phone wirelessly or with the Bluetooth neither option was available to me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read about the experience you are having with our wireless charger, please let us help you. At the end you will find the link to contact us, rest assured we are going to do our best to help you, we know this is important to you. Thank you for taking the time to review our products.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Not to happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt keep a charge. I would not recommend this product to anyone.
No, I would not recommend this to a friendNot so good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok . I tried to charge my phone but its not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hari.
I understand if this specific unit not charging could result on a disappointment for you. However, as I said it could be just your specific unit with a simple issue. Please, contact us on the link below my signature for troubleshooting and warranty validation if applicable.
Carlos V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product at all. I have left my phone on it several times ranging from an hour to overnight. It charged my Galaxy S9 to 100% once. If I am lucky, I get 1 - 2% charge over 3+ hours. Tried to charge an S8 on it as well - same issue. Piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am deeply sorry to read about this situation with the wireless charging pad, let us help you. Please follow the link at the end to contact us, so one of our agents can gladly help you to check what is happening.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Does not charge Note 10.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge Note 10. Waste of money. Useless device
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gamer, Thank you for taking the time to express your experience. I am deeply sorry to read that your charger did not work. I know how important this may have been for you, especially since it involves your cell phone. If you still have this unit, please feel free to get in touch with us to explore further options. Hello Ronnie, Thank you for taking the time to leave your comments. I am sorry to read that you had a hard time using this. If you still have this unit, you are free to contact us at any time for further assistance on the product. https://www.insigniaproducts.com/contact-us
- Janine G. | Insignia Support.
Wireless charging pad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and made sure her iPhone was compatible before purchasing. It was hard to get it to work, tried taking the case off to see if that help but it was difficult to get it to charge - ended up returning it - would not recommend.
No, I would not recommend this to a friendCharges too slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is small and light but charges way too slow!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this charger is not working as expected. If you are still having this issue, please contact us so we can assist you with this matter. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Charging time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges real slow, I might as well use my cables instead
No, I would not recommend this to a friendIt didn’t work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited about what I thought was a great deal but after two days the charger stopped working. Blinking red light. Next day it worked! Green light yes! A day went by, red blinking light, not working again. It’s been like that for more than 3 weeks. Very disappointed!
No, I would not recommend this to a friendnot what expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not functinal, it is the same to have a regular charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rev.
I understand the feeling when our products don't work as intended. Allow me to remind you that the speed of wireless charging will largely depend on your phone and it's battery. The convenience of this charger heavily revolves on the fact that you can just leave your phone on the base and it will charge, you can pick it up at any time without cable messes.
Charles V. - Insignia Support
Kind of slow charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but the charge was very slow for my Samsung 8
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SnoopyMui,
Thank you for reviewing our 5W Qi Certified Wireless Charging Pad. I, understand how discouraging this can be, but fortunately you can take advantage of the one year warranty.
Please contact us at :1-877-467-4289
Denisse G.
Insignia Products
Sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give it a negative start, so it got only 1. It kept disconnecting from my phone. I have the iPhone XS Max and i has it on there all night long, for at least 8 hours and it neve charged the phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this wireless charging pad did not worked as expected. If you still have your unit, please contact us and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the charger work ok even though I was only supposed to be
No, I would not recommend this to a friend