Customer Ratings & Reviews
- Model:
- NS-MWPC5CU
- |
- SKU:
- 6204594
Customer reviews
Rating 4.4 out of 5 stars with 1613 reviews
(1,613 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the 5W Qi Certified Wireless Charging Pad's ease of use, price, compatibility, and size, frequently praising its user-friendliness and value. Many appreciate its compatibility with various iPhones and Android devices. However, customers are negative about the need for precise phone placement for optimal charging and some reported the charging pad getting warm during use. A shorter charging cord was also a common complaint.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Older version bettet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the old version better. This one is all plastic
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t get
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s extremely slow charging devices. I’d rather plug in the wireless charge using this device. I have other wireless charges that charge equally as fast as my chargers do...
No, I would not recommend this to a friendRated 2 out of 5 stars
Would be 5 stars if it fully charged my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This only charges my iphone X to 80-83% then stops
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on my way through the checkout stand hoping that it would work for my phone, turns out it doesn’t. I’m sure this is a nice product for the correct phone it just doesn’t work with my older iPhone
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't compatible for my sons phone so my husband used this for his iphone6 but he had to take the case off and it was very touchy - it's not collecting dust
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Donna,
Thank you for reviewing our 5W Qi Certified Wireless Charging Pad. While it is in fact recommended, to take the case off to avoid any obstruction, while charging you can always take advantage of the one year warranty if required.
For further assistance, please contact us at: 1-877-467-4289.
Denisse G.
Insignia Products
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This only worked for about a month and then it stopped. I kept in on my desk at work. It never fell or had any liquid spill on it. It just stopped working
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this brand before at another retailer and it had the same problem, just doesn’t work. When I plugged it into different power outlets it just didn’t light up with power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rache,
Thanks for taking the time to leave a review about your charging pad. We are sorry to read about the bad experience you had with this charging pad, but we would like to assist you with this issue, so please do not hesitate to contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
Slow charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is convenient to use since you don't have to plug your phone in, but it is a very slow charge. It adds over an additional hour to receive the same charge vs plugging directly into the wall.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work at all.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried every which way. Waste of time and money. Cannot charge ed my phone with this device. Supposed to charge without having to plug USB into phone. Nope.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, DNA63.
I apologize about your experience with your Charging Pad. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this charger to work with either if our phones. I may have been doing something incorrectly but gave up on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joro, thank you for taking the time to leave a review. I am sorry to hear that this charger did not suit your needs and expectations. If you still have this unit, you are more than welcome to contact us so that we may provide you with further assistance. | https://www.insigniaproducts.com/contact-us | Janine G. - Insignia Support
Rated 1 out of 5 stars
Horrible product. Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is terrible. It will not charge. It lights up to say it's charging but it isn't. I wish I would have kept the container it came in and returned this charger
No, I would not recommend this to a friendRated 1 out of 5 stars
It worked for five minutes and quit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is a worthless piece of junk. I'm guessing that's why I paid less than 15 bucks for it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Worst charger ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be olaces just perfectly to charge. Yakes forever to charge if i am running aimething on my phone. Do not recomend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate the time you have taken to leave a quick review of the wireless charging pad. I am sorry to read that it takes a while to charge your unit. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not so well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend.. I bought and forgot to check if it was fast charging but it wasn't. It charges slower than a regular charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the charging pad. I am sorry to read that you had this issue while charging. Please contact us to check further options. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it because I felt Anywere I put it it would fall or run into anything because the cable that comes with it short I returned it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this product. I do not want to take my phone cover off every time I want to charge my phone. So it’s useless to me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all on my iPhone. Return next time I went to Best Buy. No issues with the store. The product did I not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Terry,
Thank you for taking the time to share your experience with this wireless charger, and for letting us know help is required. Please follow the link at the end so one of our agents can gladly assist you to determine what could the problem be. Rest assured we are going to do our best, we know this is important to you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Charge not functioning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is not functioning,item was purchased 3 months back and now it charges for 2 or 3 % and stops charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sujith!
Thank you for writing a review about our 50W Qi Wireless Charging Pad! We know how exciting is to have an easy way to charge your phone, and we are sorry that it is not allowing your phone to fulfill it's battery. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Slow charge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This It charges super slow and cheap, had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this charging pad for my husband and within one month. Is has not been working great and not charging
No, I would not recommend this to a friend




