Customer Ratings & Reviews
- Model:
- NS-MWPC5CU
- |
- SKU:
- 6204594
Customer reviews
Rating 4.4 out of 5 stars with 1613 reviews
(1,613 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the 5W Qi Certified Wireless Charging Pad's ease of use, price, compatibility, and size, frequently praising its user-friendliness and value. Many appreciate its compatibility with various iPhones and Android devices. However, customers are negative about the need for precise phone placement for optimal charging and some reported the charging pad getting warm during use. A shorter charging cord was also a common complaint.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Charger pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working,can’t charge the phone . I would like to return it but I sent it to another country
I would recommend this to a friendRated 1 out of 5 stars
Battery charger charges too slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges very very slowly kept my phone on it all night and didn’t even charge fully. Not worth it
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing charging pad.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in this item. I didn’t know you couldn’t charge an iPhone 7s on it. Therefore I couldn’t use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this charger did not worked with your iPhone 7. Our recommendation is to check if your device is Qi enabled, so you can use it with this Qi certified wireless charging pad. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plug it in and laid my iPhone on it and didn’t charge for hours at all. Not a good product for iPhone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello China, Thank you for taking the time to leave a quick review of the wireless charging pad. I am sorry to read that the unit did not work for your set. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not working with Apple products
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand is always red not blue as the tiny manual suggests. Did not work at all it said Qifi certified
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Lizzie.
I certainly apologize about this situation. The unit is designed to work properly with the compatible devices. This is why I would like to properly assist you by reviewing your situation whit this Charging Pad. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Never work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I place my cell phone on this device before I went to bed and the battery was dead in the morning , very disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless charging pad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to position the phone precisely to receive a charge. And it takes too long.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless charger
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't use on phone brought for so gave it away so really can't say how it worked
I would recommend this to a friendRated 1 out of 5 stars
slow charge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't think of it before the purchase, but it's a slow charge, 5W is not enough
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a fan.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not charge my phone. Felt like a piece of crap. Didn't work. I took it back 3 days later.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mindy,
Thanks for sharing with us the experience you have using this Wireless Charging Pad, I am really sorry for the inconvenient this has been for you.
Please contact us back so we can check this situation and determine what happened with this product and get to the best solution available.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Does not work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it in.. Placed my phone on top. No charge. Doesn't work. Simple as that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dante,
Thank you for letting me know about the situation you experienced with our charging pad. I know how upsetting it is when our devices do not work as expected, so to ensure you receive the proper help I will like to suggest you contact us at the link below for further assistance.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Bad charger
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on this it works like crap woke up several times with my phone not charged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations, especially when it comes to something as important as your phone. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Okay, overheats during use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, but overheats when charging. The charging of was very hot after 30-40 minutes of use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked for a few days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit crapped out in less than a week. I can’t charge my new IPhone Xs. Wireless charging is a joke.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used for maybe 2 weeks and it already stopped working. Light just flashes red and does not charge
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated thing doesn't charge and when it decides to charge it stops charging right away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Wireless Charging Pad, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it I will return the item as soon as possible it is not a keeper
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge ! Done watse your money I wish I could find my receipt!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I appreciate the time you have taken to leave a quick review of the wireless charging pad. I am sorry to read that you are having issues charging your set. Please contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Worked for 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Wireless charging pad worked for 2 months and then stopped charging my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I know that being able to stay connected and trusting that this device will charge your phone is important, and so, please know that you can contact us on the link below so that we can try some troubleshooting steps with you and help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue light shows up and says it's charging but battery percentage continues to decline
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
I am sorry to read that the charging pad is not allowing you to charge your phone. We understand it is important to keep your phone charged, so please feel free to reach us out at the link below and we will try our best to provide you with a proper resolution.
- Angelica G. | Insignia Products.
https://www.insigniaproducts.com/contact-us




