Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6.7 Cu. Ft. Electric Dryer with Sensor Dry's performance, ease of use, and quiet operation. Many appreciate its affordability and find it suitable for their needs. While some wish for an interior light, the majority of feedback highlights the dryer's effectiveness and value. The dryer's capacity and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the price was a good deal but would have been better investing money into a better brand. When we got it delivered they actually gave us a broken unit. Wouldn’t dry any clothes and was dripping water from condensation. Took over a week to get it fully replaced and installed. It still has built of condensation when we do towels even in smaller loads. Clothes take about 3 cycles to dry depending on the load. It’s good if you don’t have a lot of money to spend on a dryer but you’re better off investing in something better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and frustration you've experienced with your dryer. This is certainly not the quality and service we strive to provide. We understand the importance of a reliable appliance, especially when it comes to drying your clothes efficiently. We're sorry for the initial issues with the unit and the delay in getting it replaced and installed correctly. Your satisfaction is important to us, and we're committed to resolving this matter promptly. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
just like a simple efficient dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to dry the clothes! The lint mesh space is too little.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s no so good because make some weird sounds the dryer
No, I would not recommend this to a friendNot it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to put everything to dry at least 3 times for it to fully dry. Annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you are experiencing with the drying performance of your unit.
Our goal is to provide high-quality appliances that meet your needs effectively. It sounds like the Sensor Dry feature may not be operating as expected, which can indeed be frustrating. We recommend checking a few factors that can influence drying efficiency, such as ensuring the lint filter is clean and the dryer is not overloaded, as this can affect air circulation.
If the issue persists, we encourage you to reach out to our customer support team for further assistance. We are committed to resolving this for you and ensuring that your dryer performs to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding.
Ok dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets hot and cuts off the noise is so irritating
No, I would not recommend this to a friendPoor excuse for dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry clothes all way adjusted and tried everything on the machine different settings but still won’t dry a load on first try even small loads if you have extra money buy another brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you're experiencing with your dryer. Inadequate drying can be frustrating, especially when you've tried various settings to no avail. It sounds like you've already made several attempts to troubleshoot the problem. If you're still not getting the desired results, it might be worth reaching out to the manufacturer or a professional technician for further assistance. Alternatively, if you're unsatisfied with the performance of your current dryer, you might consider exploring other brands or models that better suit your needs. We understand the importance of having a reliable appliance, and we're here to help you find a solution that works for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
stopped working properly in less than 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 1 year dryer turns off indicating lint trap needs to be cleaned. The lint trap is cleaned yet it continues to turn off 10 minutes into dry cycle.
No, I would not recommend this to a friendGet what you pay for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the least expensive option at $500, I still expected more. It is very unsubstantial, and seems it will not last very long.
No, I would not recommend this to a friendBeware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box unit..when I got it home it didn't work. They gave me an option of in home repair but had to wait 11 days. When repair team arrived they checked my outlet and then the dryer. They said it would be simpler to exchange it. They were there for 5 minutes after an 11 day wait. Now I'm being told to load it back up and bring it back and I can pay full price for a new one. They care nothing about the customers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JeffB,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Broke instantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in April 2025, here we are two months later it broke. Completely unusable, after minimal use. Is not reparable. I get that is cheap, comparatively, but that’s absolutely horrendous. Do NOT buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re truly sorry to hear that the product became unusable after such a short period of minimal use. We understand how disappointing and frustrating this experience must be, especially when expectations aren’t met. Your input is important and helps us identify areas where we can improve.
Keith | Insignia Support
Bad Door Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door would NOT stay closed on my second day of ownership. Had 2 so called technicians that contract with Best Buy that said they fixed it, but the door ended up not closing the very next day. They just rigged it and told me they didn't carry parts with them for repairs.. I regret buying this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you've experienced with the door not staying closed. Your satisfaction is incredibly important to us, and it’s disheartening to hear that our product did not meet your expectations.
We understand how frustrating it can be to deal with technical issues, especially so soon after your purchase. Our goal is to provide a high-quality product and exceptional customer service, and it seems we fell short in this instance.
We encourage you to reach out to our customer support team directly at 1-877-467-4289. They will be able to assist you further and help resolve the issue with your dryer. We are committed to ensuring that your experience improves, and we want to make this right for you.
Thank you again for your feedback, and we hope to restore your confidence in our products.
Worst Dryer - Look elsewhere
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly regret getting this dryer. It barely heats up, and struggles to dry even the smallest loads. It's incredibly frustrating having to put clothes in to dry for an extra 30-60 minutes just to get them almost-dry. It pretty much negates whatever energy savings options the dryer has. Save your money and look elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are truly sorry to hear about your frustrating experience with our dryer. It's disappointing to know that it's barely heating up and struggling to dry even small loads, causing you to extend drying times significantly. We understand how frustrating this must be, and we regret that it's negating any potential energy savings. We strive to provide reliable and efficient appliances, and it's clear we've fallen short in your case. We are taking your feedback seriously and will review our product's heating system to identify and address any potential issues. We apologize for the inconvenience and frustration this has caused. Keith | Insignia Support
Dryer !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price but need use a cople time fo being dry completely
I would recommend this to a friendNever again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy another Insignia brand product again. I’ve had this dryer for 14 months and it no longer heats up. Utterly useless. Don’t get me started on the matching washer, which had to be replaced (hassle and a half!) after 8 months. I would steer clear of this brand. It is absolute garbage.
No, I would not recommend this to a friendElectricity hungry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really takes a long time to dry clothes so it hits hard on your electric bill
No, I would not recommend this to a friendPick any other retailer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Find any other retailer. No call day before delivery, claimed to have left after waiting 15 minutes. They left 10 minutes after showing up 20 minutes early. Kept the unnecessary power cable you're required to purchase for installation. The dryer came with its own. Installers didn't know they were installing it instead of just delivering. Trying to get a refund for the cable was a nightmare. I'm still waiting on a gift card that hadn't been issued because the order hasn't been completed on their end for the last three weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience regarding the delivery and installation of the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate your feedback as it helps us understand the areas where we can improve our service. Your insights are valuable, and we’re committed to ensuring a better experience for our customers in the future. Thank you for your understanding! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a brand new dryer it has been exchanged twice now with the second one they say the element is gone how if its new now they wont exchange or accept returns but still expect me to accept this no. I will make sure i dont refer this company to anyone
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked since purchased. Did not have a chance to really use to make this determination until past the 15 days. I am now just waiting for someone To come down and repair it or place it. I wish I could just return it. Does not heat up and instead only uses cold air. Have attempted to follow the directions on the book to fox the issues our selves with no success. Takes an entire day to dry one load of clothes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the ongoing issues you've faced with your dryer since purchasing it. Your satisfaction is important to us, and we understand how frustrating it must be to experience such difficulties. It's unacceptable for a product not to meet your expectations, especially regarding its core functionality. We apologize for any inconvenience caused by the extended repair process and the inconvenience of not being able to return the item within the specified timeframe. Our team is here to assist you, and we'll do our best to resolve the issues promptly. Please reach out to our customer support team for further assistance, and we'll work to find a solution that meets your needs. Thank you for bringing this matter to our attention, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
DO NOT BUY!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer and dryer set I've ever purchased. They don't clean your clothes. It's a horrible set. They are the worst!! I have never seen a set so poorly made. I'm stuck with them now. I am so disappointed. I will never purchase anything Best Buy branded again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, TonyaT. We understand your frustration with the performance of the Insignia™ Washer and Dryer set. We apologize for your negative experience and will share your feedback with the appropriate teams. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
Clothes Don't Dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes take forever to dry. I have to have it at High Dry, 80 minutes and have to do atleast 2-3 cycles in order for it to dry my clothes. Regret the purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're truly sorry to hear that your Insignia™ Top Load Washer did not meet expectations and that you encountered the E4 error. We understand how frustrating it can be when a major appliance doesn’t last as long as expected.
Your feedback is important and will be shared with our product and quality teams for further review. If you haven’t already, we recommend reaching out to our customer support team to see if there are any troubleshooting steps or warranty options available—we’d like the opportunity to help resolve the issue if possible.
Thank you again for your honest review. Ivy | Insignia Support