Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6.7 Cu. Ft. Electric Dryer with Sensor Dry's performance, ease of use, and quiet operation. Many appreciate its affordability and find it suitable for their needs. While some wish for an interior light, the majority of feedback highlights the dryer's effectiveness and value. The dryer's capacity and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Delivered non-functional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed - never heated, cooling light stayed on. Sadly, it seems a normal issue with today's crap manufacturing. Why did my previous dryer last 21 years with minor maintenance? Bestbuy doesn't have a replacement, so i will never known if any of these would ever work. It is a good argument to consider having them set it up, however. It may save a few days in getting a replacement...? I guess the answer is to spend more for something that will work - or get that extended warranty!
No, I would not recommend this to a frienddisappointed doesn't heat up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brand new set, the washer is great but the dryer? Right out of the box the dry light was on, and cooling light was blinking. It never heated up whether it was on manual or sensor cycles, went to return it and ordered a second dryer. The same brand and model and it did the same thing right out of the box. Returning it to get a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 6.7 Cu. Ft. Electric Dryer had issues right out of the box. We apologize for the inconvenience and disappointment this has caused. We take these issues seriously and will make sure to pass on your feedback to our quality control team to investigate the cause of the problem and take necessary steps to prevent it from happening in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
- Pros mentioned:Overall performance
Dryer insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's seems to do the job haven't had it long enough
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, VernerN. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough communication takes longer than it should to dry. For the price it works fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We appreciate your honest assessment of the product's performance and acknowledge that it may not meet your expectations in terms of drying time. We understand that it can be frustrating when a product takes longer than expected to complete a cycle, especially considering the price point. We're glad to hear that, despite this limitation, the dryer still meets your needs and provides decent performance for its price. We'll take your feedback into consideration as we continue to improve and innovate our products to better meet our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Works Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came without a cord to plug in to the was. I was none to happy about that.
No, I would not recommend this to a friend- Cons mentioned:Heat
Dryer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really get all that heated gotta constantly dry loads several time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do the job. No matter what, everything stays a little wet. Disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you were disappointed with our product. We strive to provide high-quality products that meet our customers' expectations, and it is concerning to hear that the item didn't perform as you had hoped. We value your feedback and would love the opportunity to make this right for you. Please reach out to our customer service team so we can learn more about your experience and find a solution that works for you. Thank you for bringing this to our attention. Your feedback helps us to improve and better serve our customers. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Nothing special...............................
I would recommend this to a frienddryer is not powerful enough, don't buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The house was built in 2005 and i have used GE and Whirlpool dryers. All dryers worked well except this Insignia dryer. It does not dry and takes 3 times longer than the previous dryers. I cleaned up the vent, it still didn't dry fast. I really like to to return this dryer and I will not buy Insignia anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarinaJ,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I believe the dryer is a bit over priced, it is simple and works well.
I would recommend this to a frienddisapointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst dryer ever. stop heating after 1 year. sometimes it heats and sometimes it don't. cleaned lint line, checked heating elements and replaced moisture sensors nothing works. Next time I will a simple GE dryer with simple on/off controls.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered with your dryer. It’s frustrating when an appliance doesn’t perform as expected, especially after taking steps to troubleshoot it. Your feedback regarding the heating problems and the complexity of the controls is important to us, and we will use it to improve our products. If you need further assistance or would like to discuss this matter, please reach out to our customer service team. We appreciate your input and hope to provide you with a better experience in the future. Keith | Insignia Support
Very frustrated
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage motor didn't even last a few months now I'm spending more money trying to fix it or buy another y'all should be sued selling this product with no warrantys
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the frustration you are experiencing with your Insignia™ Electric Dryer. We understand how inconvenient it is when a product doesn’t perform as expected, and we take concerns about quality very seriously.
We would like to investigate this issue further and see how we can assist you. First, please check to see if the product is still under warranty, as we do stand by our products and offer support for repairs or replacements when possible. If you haven’t already, we encourage you to reach out to our customer service team, who can provide support and guidance on the next steps.
We value your feedback as it helps us improve our products and services. Thank you for bringing this to our attention, and we hope to resolve this matter for you as quickly as possible.
Worst dryer ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing ever dries even after 10 dries - even small loads
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered and hooked up. It did not work. It was replaced by the same unit which also did not work upon delivery and hook-up. I had an electrician check my power supply and no issues were found. I exchanged for a different brand and there were no issues with that unit. Maybe these were just a bad batch as I have used Insignia products before.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CAB73,
Thanks for taking the time and effort to leave a review with our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer. We do apologize if our product did not work. If you have any more questions or concerns, please call us at For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
no hot air!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever! If you like to run your dryer 3-4 times to dry clothes with cold air, you'll love this model. The dryer doesn't even get hot. Returned it fast.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the dryer. We understand your frustration with its performance and appreciate you sharing your experience. Your comments are important to us as we strive to improve our products. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at insignia@bestbuy.com. Keith | Insignia Support
Would not Purchase again!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer takes forever to dry the clothes, horrible
No, I would not recommend this to a friendInsignia dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Th dryer just stopped getting hot within the first week of purchase . I exchange it out for a new one and still the same thing. Now I’m awaiting a technician for something I just purchased.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with us. I’m sorry to hear that you’ve encountered issues with your Insignia dryer, especially so soon after your purchase. We understand how frustrating it can be when a product doesn't perform as expected.
It’s good to know that you’ve exchanged the dryer, but I’m concerned to hear that you’re experiencing the same problem with the new unit. Our goal is to ensure that our products meet your expectations and provide reliable performance.
I appreciate your patience as you await the technician’s visit. They will be able to diagnose the issue and help resolve it as quickly as possible. In the meantime, if you have any further questions or require assistance, please don't hesitate to reach out. We’re here to help.
Thank you for choosing Insignia, and we hope to get this resolved for you promptly.
Poor quality, don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, let me say that I’m a single, business professional who takes great care of my things. I’ve had this dryer for about a year and a half and it’s already stopped drying. It’s not a fuse or dirty filter. I’ve eliminated all of the normal things and now gonna have to either repair or get a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the trouble you're experiencing with your dryer. It's frustrating when appliances don't perform as expected, especially after such a short time. If you're still within the warranty period, we recommend reaching out to the manufacturer for repair or replacement options. If not, a professional repair service may be able to diagnose and fix the issue. Alternatively, if you're considering purchasing a new dryer, we'd be happy to assist you in finding a suitable replacement. Your satisfaction is important to us, and we're here to help however we can. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Spend a little more for something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes are almost always still wet and I have to dry numerous times even on small loads.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Buy only if you have all day.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the design is ok, this machine takes FOREVER to dry anything. We often have to dry things twice so just they won't be damp. Forget drying knots or comforters.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Homeowner, thank you for sharing your feedback on the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We're sorry to hear about the issues you've experienced with the drying time.
Your comments are important to us, and we take them seriously. We apologize for any inconvenience this has caused and appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products