Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6.7 Cu. Ft. Electric Dryer with Sensor Dry's performance, ease of use, and quiet operation. Many appreciate its affordability and find it suitable for their needs. While some wish for an interior light, the majority of feedback highlights the dryer's effectiveness and value. The dryer's capacity and size are also frequently praised.
This summary was generated by AI based on customer reviews.
I returned this dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days. It wouldn't heat up. This was really disappointing, I really liked this dryer's features.
No, I would not recommend this to a friendBeware!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes two hours to dry a large load of laundry. Hot setting is a joke. Some days the wash smells like mold, the next time there is no smell. A big waste of money. My old Sears dryer that lasted 25 years was superior. Look elsewhere, do not take a chance on this lemon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer -White. I am very sorry that you are not satisfied with our products. I apologize for the inconvenience that this matter has caused you, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
2 new came broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it zero stars if i could. First came in and did not work. They replaced it a week later, and the second did not work and was damaged. The installer was very helpfull, but the cust support was no help at all and told me to go in in person. Once i went in they kept trying to upsale me a diffent model and when i chose one they told me it was out of stock and kept upsaleing.
No, I would not recommend this to a friendTerrible service will never do business again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work properly they were supposed to bring one out over the following weekend a holiday at that and then they didn't even show up I canceled my plans for a long holiday weekend for them to exchange it and they never showed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We appreciate your feedback regarding the service you received during your scheduled exchange. Your input is important to us, as it helps us to continuously enhance our customer service experience. We hope to provide you with a better experience in the future, and we truly value your engagement with our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Not a good one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 2 weeks and want dry my clothes washer works great Use it three times the forth it keep saying cooling only try unplugging it try different stuff it want get hot in any way Called Best Buy they there sending a delivery crew out to pick up and is going to bring another so let’s see what happens
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 6.7 Cu. Ft. 12-Cycle Electric Dryer, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes forever to dry a big load. have to turn it on 2 or more times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RichardB!
Thank you very much for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. I know that this could be an unfortunate situation that it takes forever to dry a big load, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to return this dryer cause it takes 4 times to dry my clothes at d highest that it gets hot on. It does not dry my clothes it leaves them damp and I am not happy with this purchase one bit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CatarinaP,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White (NS-TDRE67W1). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Do not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I've ever owned! Always leave clothes slightly damp
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, AmyR, for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We regret that the dryer is not meeting your expectations and understand how disappointing that must be. We appreciate your honest feedback and encourage you to check the user manual for any troubleshooting tips or reach out to our support team for further assistance. Your input is valuable and helps us improve our products. Tine | Insignia Support
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this an never turned on changed the panel an engine an still don’t work this dryer is no good and Best Buy does not let me return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're very sorry to hear about the issues you've encountered with the dryer and the difficulties with the return process. We understand how frustrating this must be. Your feedback is important to us, and we'll use it to improve our products and services.
- Carl | Insignia Products
Squeaky Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought one and first time using it, it squeaks.. had to call their geek squad to fix. Technician said the bearings were going out. THE DRYER IS BRAND NEW! Then he tells me the part to fix is not bring made. NOT HAPPY !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PhaedraH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White (NS-TDRE67W1). I'd like to apologize for the situation that you've experienced with one of our products. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-(877)-467-4289 or email us at insignia@bestbuy.com Monday to Saturday, 8 a.m.–9 p.m. CST so we can discuss your experience and find a solution.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t dry . It takes several loads to dry the clothes no matter what setting I put it on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer! We know how frustrating is that your unit takes several loads to dry the clothes. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to waste your money get it… you would be better off getting something used.
No, I would not recommend this to a friendInsignia dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine lasted one year and stopped drying the I would advise people not to buy this crap of a machine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about your experience with the machine. We understand how frustrating it can be when a product doesn't last as expected. Your comments are important to us, and we'll use them to improve our products and services.
- Carl | Insignia Products
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer but ours arrived with a defect. After 7 hours trying to get in serviced, I got a refund towards a new dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry arrived with a defect and caused frustration and inconvenience. We apologize for the issues you experienced trying to get the dryer serviced, and we appreciate your patience and perseverance in seeking a resolution. We're glad that you were able to receive a refund towards a new dryer, and we're committed to ensuring that our products meet the highest standards of quality and reliability. We'll take your feedback into consideration to improve our manufacturing and quality control processes, so we can prevent similar issues from occurring in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly made cheap plastic and it’s already making noises!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GinaA,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
no return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they did not give the customer enough time to return it. now I an stuck with a washer and dyer that sucks!!!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Terrible Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. Customer service was HORRIBLE! 23 days after delivered still not installed by Best Buy.
I would recommend this to a friend Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working right after the year warranty was over. Attempted to use the repair service and they came out and turned it on and it got hot so they said it was fine and left… of course, it didn’t work after that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product and the service provided. It's truly disheartening to hear about the issues you encountered, especially right after the warranty period ended. Your satisfaction is incredibly important to us, and we understand the frustration this situation may have caused. We would like to make things right for you. Please reach out to our customer support team so we can explore further options to resolve this matter and ensure your satisfaction with our product and service. Your feedback is invaluable to us as we continuously strive to improve and deliver the best experience for our customers. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Do not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT NOT BUY THIS. 1 1/2 months of use and it stopped working. No hot air just cold
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Darrellltafoya. We understand your frustration with the Insignia™ dryer not producing heat after only 1 1/2 months. We're sorry you're having this issue. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
Insignia Dryer Owned 25 days QUITS WORKING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for less than thirty days and the heating element is no longer working. I have never had a dryer conk out on me like this. This is my first experience with a Best Buy brand product and I am very disappointed.
No, I would not recommend this to a friend