Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
Very Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 2.5 years old and broken already. Stopped heating. Even when it worked it didn't dry right, Sometimes had to run through twice. You get what you pay for. Not even going to bother to try to fix it. Not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand your frustration with your appliance breaking down after only 2.5 years, especially since it wasn't drying properly even when it was working. It's definitely disappointing when an appliance doesn't live up to expectations, and it sounds like you've reached the point where you'd rather not invest any more time or money in repairs. We appreciate you sharing your experience, and we understand your decision to not pursue fixing it. - Carl | Insignia Products
Bad dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had the insigna dryer for sbout 6 mo. It takes slot longer to dry. Must run in twice for clothes to be dry. Wish i had spent more and got a whirpool or lg.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MelissaW. We’re sorry to hear that your dryer hasn’t been meeting your expectations. We understand how important efficient drying is, and we appreciate you sharing your experience. If you haven't already, you may consider checking the lint filter, venting, and load size to ensure optimal performance. Best Buy’s support team may also be able to provide troubleshooting assistance. We value your input and appreciate you taking the time to share your thoughts. Tine | Insignia Support
Takes all day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes an hour to wash normal clothes. Takes multiple hours for towels and blankets.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ccmm,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Better off Hanging Clothes Outside to Dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years the dryer sensor will stop working. Will also just not dry your clothes unless you run them through twice for 80 minutes on the high setting. Even then you may need to run it longer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our dryer. We're sorry to hear about the issues you've encountered after two years of use. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We are committed to improving our products and will take your comments into consideration for future enhancements.
- Carl | Insignia Products
Dryer doesn’t work…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting dryer set up into home. It did not work. Already past the return date so out of $500.
No, I would not recommend this to a friendDon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer! It stopped working and then trying to get it service is zero to none. Sat on phone for hours with Best Buy and then tried to find a local service guy but no one could work on them since it is a dryer made specifically for Best Buy! Do not recommend buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jess,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
no parts available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 yrs old, heating went out, cannot find parts. Very dissapointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out to us regarding your Insignia™ Electric Dryer. We sincerely apologize for the inconvenience you are experiencing with your appliance, especially considering it is only 2 years old.
We understand how frustrating it can be when a product malfunctions, and we are committed to providing our customers with the support they need. Unfortunately, there may be times when parts are not readily available due to high demand or supply chain challenges.
To assist you further, we recommend contacting our customer support team directly. They can provide you with information on the availability of parts and discuss potential options for repair or replacement. You can reach our support team at [insert contact information] or visit our website for additional resources.
We appreciate your patience and understanding in this matter. Your satisfaction is important to us, and we are here to help you resolve this issue.
Doesn't work well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor appliance. Doesn't work well. Clothes left wet despite using high settings. Wouldn't recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, CrystalH! Thank you for raising this concern. We fully understand how disappointing the situation is and this is not the experience we want you to have. Rest assured, this feedback has been acknowledged and will help us improve our services. I highly recommend contacting our Insignia Customer Service at 877-467-4289 for full assistance with your Dryer. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well at all. 3 sets of scrubs and 2 pairs of socks took twice being ran on normal and high drying
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the drying performance of our product. Your feedback is important to us as it helps us improve. It sounds frustrating to have to run multiple cycles just to dry a few items, especially important ones like scrubs and socks.
We recommend checking a few things that might help improve drying efficiency. First, ensure that the lint filter is clean before each load, as a clogged filter can restrict airflow and affect drying times. Also, consider adjusting the load size and type settings to match the fabric and volume being dried, as this can impact drying effectiveness. Thank you for bringing this to our attention. We appreciate your patience and hope to restore your confidence in our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Not satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer came with a huge dent, take over an hour to dry clothes even on full heat. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Danny,
We are sorry for your experience with this product. It is really important for us to hear your feedback so we will be able to continue improve its quality and durability. Please contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't dry the clothes And the filter is broken.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YeseniaC! Thank you for your feedback on Insignia™ - 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We understand how frustrating it must be to have your dryer not drying your clothes properly and dealing with a broken filter. It's such an inconvenience when your appliances don't work as they should. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Broke withing two weeks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started smoking and broke on day 16..So couldn't return. Now having to pay someone to see if they can fix it.
No, I would not recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't come on....got everything it needs to work but it still won’t come on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello user739304,
We are very sorry to read that the dryer would not turn on. I know how inconvenient this must be for you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheap Noisey Alerts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, makes loud ringing noise to wake the whole neighborhood to let you know the dryer has stopped.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a review with our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - Whit. We apologize to read that the unit has issues with noise. Please note that our customer service team is open to help daily. Please contact them for further assistance.
Gem
Insignia Products
Crap dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would had it for 3 months and just stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Aralias!
Thank you for taking your time to write a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer! We know how annoying is when a new product stops working. We would love to check this situation further with you! Please feel free to contact us by clicking at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
It has a noise when it is in use, it makes a stran
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a noise when it is in use, it makes a strange noise
No, I would not recommend this to a friend