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Customer Ratings & Reviews

$499.99
Save $250
Comp. Value: $749.99

Customer reviews

Rating 4.1 out of 5 stars with 491 reviews

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Rating by feature

  • Capacity

    Rating 4.4 out of 5 stars

  • Dry Time

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the 6.7 Cu. Ft. Gas Dryer with Sensor Dry for its overall and drying performance, ease of use, and large capacity. Many appreciate its quiet operation and suitable size for smaller spaces. While the dryer offers various helpful settings and is considered a good value, a few customers have reported issues with the heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 491 reviews
  • Rated 1 out of 5 stars

    Insignia dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it like 5 times and it quit working. Started making a loud squealing noise. Then wouldn’t turn on again after that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 months in and this dryer is completely dead. Lesson learned on going with the cheap option!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RandyC,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 6.7 Cu. Ft. Gas Dryer with Sensor Dry - White (NS-TDRG67W1). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs. If you have any more questions or concerns, please use the link below to reach us.

      Shai | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it didn’t work. Got it home installed it and no power. Waste of time!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RubenM,

      Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. Gas Dryer with Sensor Dry - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.



      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working 2 weeks after warranty ran out. Tech said control panel, bought a new one and it still doesnt work. And 6 repair guys in my area refuse to work on them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this Insignia™ - 6.7 Cu. Ft. 12-Cycle Gas Dryer - White. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. I had 3 different dryers that stopped working. Now i have returned the product and do not wish to get another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. From first use did not work. Had an appointment for service and needed a part. Best Buy won’t return it. I made a mistake and did not use it until 14 days after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to see if the swap out going to work the 1st 1 I had to turn on multiple times to dry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Evangelist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this dryer. I had them come pick it up and I got me another different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item two months ago and it already went out. I had the older model and it at least lasted a few years.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Facemob,

      We appreciate your feedback about this product. It is important for us to know your feedback so we can continue to improve its quality. Please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy Best Buy brands received dryer September 2nd less then a month dryer goes bad.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SiLo,

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Gas Dryer - White. I understand you found it uncomfortable to use since less than a month the dryer goes bad and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dryer delivered twice first one never heated the second one worked for 3 days and then it just stopped working it would not cut back on I would not recommend this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the gas dryer. I am terribly sorry to read that you are having issues with the unit after being replaced. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and took almost 2 weeks to get it delivered and had it for a month till it broke

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mike,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap dryer that doesn’t dry. Would not recommend this dryer. Spend more to get one that works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GARBAGE !!!!!!!!!!!!!!!!!!!!!!. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Range,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nooooooooooooooooooooooooooooooooooooooooooooooooo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    longer to dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good product and service is not very efficient.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Gas Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-877-467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a year of purchasing. Won’t turn on

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BrendaT,
      We do apologize that the gas dryer stopped working within a year of purchase and would no longer turn on. We would be more than happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible Dryer DONT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is HORRIBLE!!! It burns wholes in my clothes and blankets. If I could give this less then 1 star I would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a powerful dryer. Have to run multiple loads. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SarahD,
      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Gas Dryer. I know it can be dissatisfying that it was not what you were expecting the product would be . If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Takes 2 full cycles just to dry a regular size load of clothes. Takes 3 cycles to dry and load of towels

    No, I would not recommend this to a friend