Customer Ratings & Reviews
- Model:
- NS-TDRG67W1
- SKU:
- 6420143
Rating by feature
- Capacity
Rating 4.4 out of 5 stars
- Dry Time
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 6.7 Cu. Ft. Gas Dryer with Sensor Dry for its overall and drying performance, ease of use, and large capacity. Many appreciate its quiet operation and suitable size for smaller spaces. While the dryer offers various helpful settings and is considered a good value, a few customers have reported issues with the heating element.
This summary was generated by AI based on customer reviews.
GAS DRYER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD QUALITY FOR THE PRICE. PERFECT FOR SMALL FAMILY
I would recommend this to a friendNew gas dryer purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer functions very well. It definately exceeded my expectations.
I would recommend this to a friendInsignia dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase and how fast it was delivered.
I would recommend this to a friendPerefect every load
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product best investment I've made in awhile.
I would recommend this to a friendUpset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this dryer hook it up ran it for 3 minutes it turned off and won't turn back on
No, I would not recommend this to a friendWon’t haul away old dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is fine, but because the geek squad couldn’t hook up my new dryer due to an old gas valve, so they said to just call back and it would be no problem to get the old dryer hauled away on a different day. I paid for haul away, but now every time I call customer service to set up a date to haul away my old dryer the customer service never know what to do so they put you old then hang out up the phone. I’ve tried calling 4 times and each time it’s a minimum of 30 mins on the phone just to get nowhere. Very frustrating! I have a dryer sitting on my back porch now that I paid to haul away and they refuse to come take it. Terrible customer service
No, I would not recommend this to a friendSave the headache and don’t buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this 1 1/2 year and gas valve is shot 125.00 to tell me that from geek squad and says it will be 150.00 labor and 115.00 part to come back and fix on top of the 125.00. And no other repairman will fix these terrible machines .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve encountered with your machine and the costs associated with the repairs.
We understand how frustrating and costly this situation can be, especially when it feels like there are no other options for repair. Your feedback is important to us, and we’ll make sure to pass it along to our team for further review.
If there’s anything else we can do to assist you or if you have any additional feedback, please let us know. We value your business and want to ensure you have the best possible experience with our products.
Thank you again for your honest review. Thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve encountered with your machine and the costs associated with the repairs.
We understand how frustrating and costly this situation can be, especially when it feels like there are no other options for repair. Your feedback is important to us, and we’ll make sure to pass it along to our team for further review.
If there’s anything else we can do to assist you or if you have any additional feedback, please let us know. We value your business and want to ensure you have the best possible experience with our products.
Thank you again for your honest review. - Carl | Insignia Products
Not a good dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer and it didn’t work. I had to return it. Best Buy was really good about picking it back up and refunding my money.
No, I would not recommend this to a friendWaste of money. Upgrade for the next!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We hate this dryer and wish our old one didn’t break. We have yet to figure out the drying methods on anything and have to run it at least 3 times which is such a waste of energy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Gas Dryer. I understand that you are having issues with drying method on your unit. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Doesn’t dry at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry at all I just received on Saturday and now I have to wait until Monday to talk to someone, great!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cindy, thank you for taking the time to leave a quick review of the 6.7 Cu. Ft. 12-Cycle Gas Dryer. I am sorry to read that you are having drying issues with your product, please help me with the following troubleshooting points:
• Your dryer may have moved into the cool-down process of the
cycle. This is normal.
• Select a cycle other than Air Fluff and a temperature setting that is
not “No Heat.”
• Do not overload your dryer. Depending on the size of your washer,
one wash load should equal one dry load.
• Dry heavy items and lightweight items separately.
• If you are drying large, bulky items, like blankets or comforters, try
repositioning the load to ensure even drying. This may need to be
done a few times througout the cycle.
• The load may be too small to tumble correctly. Add a few towels or
use the Manual Dry cycles.
• Clean the lint filter and exhaust duct.
• Check the circuit breaker and fuses for your dryer’s electrical
connection.
• Make sure that the outside exhaust hood opens and closes freely.
• Check the exhaust system for lint buildup. Ducting should be
inspected and cleaned annually.
• Make sure that your exhaust duct is a 4 in. (10.2 cm) rigid or
semi-rigid metal duct.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Stopped turning on in 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this 2 months and it already stopped working
No, I would not recommend this to a friend