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Customer reviews

Rating 4.7 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 6' Lightning to Aux Cable's sound quality, length, and ease of use. Many appreciate its compatibility with their iPhones and its reasonable price. The cable's lightweight design is also a plus for some users. A small number of customers noted its usefulness for devices lacking Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,076 reviews
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the cord for about a month didn’t need the length but it was all available at the time with curbside shopping started shorting out jus got another one if the 3 ft shorts I’m done wit this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My curbside order was given to the wrong person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the westbury location at 5:40, did everything that the app asked for and waited until 6 when the store closed. I checked the app for the same four numbers and the app showed that the store was closed return tomorrow. I drove off because the gates were down and the security guard was not letting people in. I get home and received a email at 6:10 that the order was picked up. This means the product was given to people that did not even have the four digits needed for curbside. I guess I will not be able to test out the aux cable for myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth $20 by a long shot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and thin. If you think the original Apple wires and thin and cheesy, this one is way worse. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    product wasn't worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would work as advertise but it doesn't. tried it for iPad mini 2019 then iPhone 11 Pro max. for my car radio it failed to worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made yet expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a week. I would recommend getting an aux with a thicker cord

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We appreciate you taking the time to provide your feedback about our Lightning to Aux Cable. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Defective product

    Rated 1 out of 5 stars

    Aux cord for iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord seemed to have a short. It did not play music from my phone. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MomOf2,

      Our customers feedback is our priority, I understand what you're going through, buying a cable that doesn't work with your phone can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Amazon Prime but it’s been buggy with Netflix on multiple TVs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible broke within hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this item it was open box. And I listed to it in car for about a hour trip. Then on my way back home 2 hours later I plug it in to six cord in my VW and it’s just not working. Everything I do still not working. Plugged in my phone again and the six still nothing. Huge disappointment I was waiting a week for this and on top of it I bought it for my birthday.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our 3' Lightning to Aux Cable. I understand the cable stopped working and that can be disappointing, especially on your birthday. We are continuously working on improving our products and their design, so we definitely appreciate your feedback. Also, the cable does have a one-year manufacturer's warranty, so feel free to use the link below to contact us if you want to check other options.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good enough, but that’s it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is good but the audio quality isn’t quite there. For what it is just gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issue

    Rated 1 out of 5 stars

    Doesn’t always charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires the plug in corrected multiple times to actually charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Steff,

      Hello I am sorry to read that you are not completely satisfied with the quality of your Aux Cable. I know how disappointing this may be, so I will like to suggest to get in touch with us the link below so we can make sure that you receive the proper support.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Eehhhhh..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think cable. Works, but feels like something you would buy at the dollar tree

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works fair to midland

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. If you want full audio strength you may have to find another route.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insigmia iphone adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long, stopped working after a couple of weeks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thin wire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire is too thin and looks like it will break easy. Low quality and high price.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rcfhorton,

      The feedback that you provided is very much appreciated, I can assure you that this cable is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    My error

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what was expected. My error not Best Buy’s.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality, flimsy cord. Purchased to play phone on bike radio. Mind you, this is behind the fairing so not exposed to wind or extremes. The quality of the thin and flimsy cable only allowed it to work for roughly 200 miles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pathetically cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire is very thin and fragile. The sound quality is poor, and it makes a buzzing noise. It is not made to last very long. It's a return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I apologize to read that this Aux Cable has made you have an unpleasant time. I know this is frustrating and the sound quality wasn't what you expected. I will take this feedback to my team so that we can ensure this does not happen in the future.

      Remember if you need and contact us you can always do so, at this link below.
      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every device I plug this into gives a "device not supported" message - iPhone, iPod, iPad... all completely useless. If I hadn't thrown away the box I'd return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our lightning to aux cable. I am sorry to hear that this cable
      is not working fine with your device, I understand this situation can be really frustrating for you,
      but do not worry, our support team is always here for you. Please contact us in the link below
      and one of our agents will help you find a solution to this issue.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this capable because it’s supposed to be compatible with my Xs max iPhone but when I try to use it, I’m told it’s not compatible with my phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JessTen,

      Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad Cable Wiring!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable hardly lasted 6mos. after purchase. Wiring became frayed and would no longer work properly

    No, I would not recommend this to a friend