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    • Brand Response

      InsigniaCustomerSupport 

      August 21, 2016

      Hi there! I apologize if the adapter that you purchase just broke like that, but I'd recommend that you take it into the Geek Squad at your nearest Best Buy store since the Geek Squad offers support for all of our products for the duration of the manufacturer's warranty. -Brian Insignia Support BBY-ExBrand_Insignia