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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 514 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the TV's picture quality, lightweight design, and easy setup. Some customers appreciate the size and features of the TV. However, some customers have expressed concerns about the TV's responsiveness and remote control. Additionally, a few customers have reported issues with app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 514 reviews
  • Rated 5 out of 5 stars

    Good TV At A Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by the video and audio quality considering the price of the TV. Easy to set up with an Amazon account and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value. Easy to set up and operate and I love how smart the technology has become.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price! Dad wanted a larger display in the family room. Amazon Fire OS is so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best tv under 500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price point, lacking in audio outputs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LoydE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has som halo effect but, it's a fine garage TV. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I’m struggling with is hooking up wireless headset. Can’t seem to figure out how to make sound go through both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate HD quality, easy set up. Have most of the apps included

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap & May Cause Intense Migranes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not tech savvy setting up this TV will be your worst nightmare. When I set my TV up I was unable to connect to WiFi which IS NEEDED FOR SETUP. My router is nearby, I was told I needed to mess with my DNS settings because my firewall could be blocking the Amazon / insignia update servers. Too much freakin work. I plugged the TV in with an Ethernet cable and it finally was able to do the update and setup. It took 6 hours to finally get it to just get setup. I got it on sale for $200 so it’s not my worst purchase in the world but I would never buy this again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good tv for the price. Given 4 stars due to lagging on certain streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang 4 Bucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first because the TV is not 1 of the 5 well-known TV brand names, but the Best Buy brand is not bad at all! It serves its purpose and has versatility!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia™ 65" Class QF Series QLED 4K UHD Smart Fire TV exceeded your expectations and serves its purpose well. It's great to know you find it versatile and a good value for the price.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Great screen -chipped frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great! The only issue I have is part of the frame has chipped paint and the tv has been a little laggy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you had a great experience with Best Buy. We’re sorry to learn about the chipped paint on the frame and the slight lag with the TV. Your comments are important to us and help highlight areas where we can improve. We appreciate you taking the time to share your experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and efficient. The work was done very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my nephew. He loves it. This is my fourth Insignia Fire TV. I have four in my home. I can;t live without them!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Wow—four Insignia Fire TVs! That's some serious brand loyalty, and we love to hear it. We're thrilled your nephew is enjoying his 65" QF Series QLED TV, and it sounds like you’ve created a whole home setup that keeps the entertainment flowing. Thanks for being such a devoted fan—it means a lot! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Insignia tvs’ but this one did not measure up to their quality. Picture could be clearer and the tv started blinking on and off while viewing. I am not a person to return products, but this one had to go back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan after only 2 weeks tv quit displaying pictures tried the unplugging scenario to no avail. Had to make appointment for geeks to come out days later and factory reset was told i would definitely be doing again. 1 day later had problems with pictures cutting in and out every 3. To 4 second had to unplug and reset . Definitely not happy. Going to exchange or definitely return. Would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture, but had issues with the abilty to connect via hdmi or cable and loss of sound.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the honest feedback, David. We’re glad you’re enjoying the picture quality, but sorry to hear about the connectivity and sound issues. If you haven’t already, our support team would be happy to help troubleshoot—your experience matters to us.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Tv for my best friend and he loves it! The tv quality is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad TV not worth the buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for a year and the HDMI ports are already not reading if something is plugged in. This can become a nuisance if you want to watch DVDs or play games. The TV also has a mind of its own and backs out of ongoing movies and is super slow. Should of listened to my spouse about buying Amazon TVs I would avoid this TV if you want a seamless experience and not have issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    65 inch insignia smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that I paid for this 65 inch tv this is a very nice tv. I would recommend this tv to anyone looking for a large tv at a great price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Rickstv! Sounds like you found a fantastic deal on a big screen. We're glad you're enjoying the picture quality and value—great pick for anyone looking to upgrade!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    A dud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a dud!! Screen froze or the tv would turn itself off after about 30 minutes

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the issues you've experienced with the TV freezing and shutting off unexpectedly. That’s certainly not the performance we aim to deliver, and we understand how frustrating that can be. Your comments are important to us and will be shared with our product team for further review.
      Keith | Insignia Support BBY-ExBrand_Insignia

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