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Customer Ratings & Reviews

$329.99
Save $170
Comp. Value: $499.99

Customer reviews

Rating 4.5 out of 5 stars with 525 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the TV's picture quality, lightweight design, and easy setup. Some customers appreciate the size and features of the TV. However, some customers have expressed concerns about the TV's responsiveness and remote control. Additionally, a few customers have reported issues with app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 525 reviews
  • Rated 1 out of 5 stars

    Garbage Company and policies

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me broken tv and blamed me for the damage. Was sold protection plan claiming it covered all damages. And we i went to see if they would replace the unit the so called manager blamed me for the screen pixel that was off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes and shuts off by itself. Apps close by themselves and tv restarts. HDMI ports don’t work properly. Worst tv purchase I’ve made

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality picture showing is very poor. My first and last time purchasing this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia. NOT. It's TCL. Oh, boy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says Insignia, so I thought I would give a chance to impress, but it turned out to be TCL, and I knew I was doomed. Horrible colors, grey not black, sharpness is horrible, like looking through Vaseline. And its a Standard TV not HDR. Shame on me. Too late to return, I mistakenly missed the return deadline.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia 65" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom she liked the tv at first until we couldn't adjust how close the people look on tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear your mom initially enjoyed the TV. We understand how important it is to have full control over the viewing experience, and we appreciate your feedback about the picture settings. We’re always working to improve our products and your input helps us do just that.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Good price but bad quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the quality of this brand. Had to return it twice because of dark areas in the screen in both units. Don’t know if the delivery company handles them correctly or just bad brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is terrible. The sound sounds like it’s coming from cheap speakers and the response time on the remote is awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality. If it’s for a child this would be good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good nor is the picture quality. It lags. Worst tv I’ve ever purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for TV, but for best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disabled vet with knee, back, and shoulder problems. got the 65", and these window lickers could not even deliver it to my place. had to carry it myself from the office where I am staying.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the delivery of your 65" TV. We understand how important it is for our customers to receive their purchases without any hassle, especially considering your physical challenges. Your feedback is valuable to us, and we will work to improve our delivery services to prevent such issues in the future. We appreciate your support and are committed to providing you with better service.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Portable TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. The speaker sounds great. The software. It’s a little bit slow when you’re trying to turn up the volume. Takes time less than the second.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big j

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really a great tv for the price. Picture has great quality

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality sound quality and brightness. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third insignia tv from BestBuy and they just keep getting better. This TV has a bright vibrant crisp display that to me looks like you would get on a higher priced TV. The sound is also great, I remember when these led TV'S first came out you almost had to buy a sound bar also to get good sound. You wont have to buy a sound bar with this TV. This TV is an awesome value for the money. I cant believe that you could get much of an improvement in picture quality and sound

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DanielM, for sharing your experience with the Insignia™ 65" Class QF Series QLED 4K UHD Smart Fire TV. We're thrilled to hear that this is your third Insignia TV and that they continue to exceed your expectations. It's great to know that the display is vibrant, crisp, and offers high-end quality at a great value. Your thoughts on the built-in sound quality are especially appreciated—it's fantastic that a soundbar isn’t necessary with this model. Your feedback is truly valued! Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.v.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Nice bright picture. Dolby Vision is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can't believe the deal I got for this TV! It's working perfectly and I am satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased about a month ago and so far so good. Great TV for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv various features that can meet your expectations

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smith

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Picture!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great image. all my expectations are met

    I would recommend this to a friend