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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 366 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality and setup ease of the 65" Class QF Series QLED 4K UHD Smart Fire TV, with some noting its lightweight design. However, some customers have expressed concerns about the responsiveness of the TV and issues with the functionality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 366 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how bright everything looks. Clean smooth picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great! I have never had an issue with Insignia TVs. Our old Toshiba was going out after only 4 years, so we decided to replace with this TV and have been very pleased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the TV is working great and that you’ve consistently had positive experiences with Insignia products. It’s wonderful to know that your new TV has been a satisfying replacement and is living up to your expectations.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic. The price is wonderful. My only issue is that the holes for the mounting bracket are at the very bottom on the back of the tv versus other tvs are more in the middle. This caused us to be have to buy a different tv as the mount on our fireplace was already installed and caused the tv to almost touch the ceiling due to the change in the mounting position on the back of the tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hayley, thank you for the thoughtful review! We're glad you're enjoying the picture quality and value. We understand how the mounting hole placement can be frustrating—especially with a pre-installed setup. Your feedback is really helpful and will be shared with our design team for future improvements.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Not An Improvement From the F50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to store to buy this specific tv because it was the latest model offered by Insignia. I was replacing a two year old Insignia 55" F50 model. The sales person didn't know know anything about this model nor where to find where they were stacked in the store. I eventually found them. Best Buy doesn't have a floor model on display. The tv was delivered as scheduled. Set up was easy but I couldn't figure out what some of the picture settings did. For example, there is a HDR Enhancer setting that is not selectable under the Advanced Settings, even when I used HDR content from You Tube as source. I was there a help panel to describe what the settings affect. My previous tv was a lot easier tweak.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We understand the challenges you faced in-store and with the picture settings on your new Insignia TV. It's great to hear that the setup was easy, but we acknowledge the difficulty with the HDR Enhancer setting. Your feedback helps us identify areas for improvement, and we are committed to enhancing our products and support resources to better meet your needs. We appreciate your support and look forward to continuing to serve you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and grsat picture quality! Fits perfectly on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with the TV so far. i’m having a little trouble hooking up my sound bar that’s it. I have to try and figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 65 QLED = amazing value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Memorial Day deal, unbeatable value. Family very pleased with this one. The native sound isn't bad, the picture looks crisp and clear. Keep up the good work.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re thrilled to hear you took advantage of the Memorial Day deal and that your family is enjoying the value and performance. It’s great to know the picture quality is crisp and clear, and that the native sound meets your expectations. We truly appreciate your support and encouragement.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV due to the good reviews and it hasn't disappointed us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I love the QLED would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Priced right. Great bright picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Sound Ok. Processing power for the smart TV could use an upgrade but in its price range it’s a great buy. I paired it with an Apple TV to avoid the slower built in smart TV features.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful and detailed review! We're glad to hear you're enjoying the bright, vibrant picture of the Insignia™ 65" Class QF Series QLED Smart Fire TV and found it to be a great value. We appreciate your feedback on the sound and processing speed — pairing it with an Apple TV is a smart way to enhance the experience. Your insights are helpful for both us and other customers! Ivy | Insignis Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hdjdheh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and amazing TV perfect work Smart TV job

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. The system is little laggy comparing with a Fire TV stick Max. First time for me to purchase Bestbuy brand tv, purchased 5 year warranty just in case. Very satisfied with the quality now.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Rivers! We're glad you're enjoying the excellent picture quality. Great call on the warranty for peace of mind—welcome to the Insignia experience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first television over 30”. We did not want to spend a lot. The price was good, and the picture quality is great. It was easy to set up and connect to our cable. We would recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That’s wonderful! We’re delighted that your first big-screen TV exceeded your expectations in both picture quality and value. It's great to hear that setup was smooth and that you're enjoying the experience. Thanks for your recommendation—happy viewing! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a roku to this with fire stick and it’s a better tv. Good quality. Better than I expected and at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Delivered product in excellent shape and packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Still installing with a new stand from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    APPLE COMPATIBLE DELUXE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. Used to be hesitant about SMART TV because i have Apple TV. This works without Apple TV box and supports all my Apple devices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're thrilled to hear that the Insignia™ 65" QF Series QLED 4K UHD Smart Fire TV has exceeded your expectations. It's great to know it integrates so smoothly with your Apple devices—even without the Apple TV box. We love that it's become your favorite TV yet! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. We use it for gaming and it does great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Great picture. I used a sound bar for audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Colors are vivid, and so sharp! Having trouble connecting the soundbar, though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition works fine. Easy to set up the tv.

    I would recommend this to a friend
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