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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality and setup ease of the 65" Class QF Series QLED 4K UHD Smart Fire TV, with some noting its lightweight design. However, some customers have expressed concerns about the responsiveness of the TV and issues with the functionality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 389 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV due to the good reviews and it hasn't disappointed us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a roku to this with fire stick and it’s a better tv. Good quality. Better than I expected and at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I love the QLED would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hdjdheh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and amazing TV perfect work Smart TV job

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Jims account

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic. The price was within my budget. Would buy a tv from bestbut again.8

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one after having the smaller 58" version for about six month's. It's a good budget tv to replace our twenty year old 55" Samsung. Picture quality it pretty good and works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    APPLE COMPATIBLE DELUXE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. Used to be hesitant about SMART TV because i have Apple TV. This works without Apple TV box and supports all my Apple devices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're thrilled to hear that the Insignia™ 65" QF Series QLED 4K UHD Smart Fire TV has exceeded your expectations. It's great to know it integrates so smoothly with your Apple devices—even without the Apple TV box. We love that it's become your favorite TV yet! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality and the experience and price is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv , everything about it Every movie every show is now crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy et up and use great picture this tv had a lot of features that not mentioned on the box I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Delivered product in excellent shape and packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Still installing with a new stand from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This TV has a great picture & was at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy, the price was in a good price range. I am pleased with the options & the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. We use it for gaming and it does great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Colors are vivid, and so sharp! Having trouble connecting the soundbar, though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Great picture. I used a sound bar for audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition works fine. Easy to set up the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Manuel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an affordable price. Really satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. Great picture quality and sound. Partner it with the Insignia sound bar and you have a great home entertainment setup for the family.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, MatthewR. We’re thrilled to hear that the Insignia™ 65" Class QF Series QLED Smart Fire TV delivers excellent picture quality and sound. Pairing it with the Insignia sound bar for a complete home entertainment setup sounds like a fantastic choice. We appreciate you sharing your experience and are glad the TV is meeting your expectations. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Les W.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I have another one that was quite a bit more expensive and honestly you cannot tell the difference.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the value and performance of your TV. It’s great to know that it holds up well even when compared to more expensive models. We truly appreciate your support and are happy to be part of your entertainment setup.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Price, Best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price, Best quality. Enjoying QLED TV with this price is insane. What a best budget TV.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Responsiveness

    Rated 1 out of 5 stars

    Don’t do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV because our last one went out suddenly and I just wanted something to get us through the next year or so, so I bought something cheap. Definitely a mistake. It constantly glitches and apps crash or when we’re watching shows the tv starts cutting out and getting choppy, or the sound doesn’t match the picture, etc. it’s super slow to respond and the remote doesn’t give you a way to get to main settings of the tv and the menu that DOES open doesn’t actually work. Thankfully using the phone app as the remote works better, but that’s really annoying to do when there’s multiple people in the house. There’s also no easy way to fully turn off the tv- pushing the power button goes into standby mode. I have to go into the phone app to get to the menu and restart the TV through the menu multiple times per day to solve issues and this tv is only about a month old. We own one tv (this one), so other than that, the only things on our WiFi at any given time are my cell phone, my work laptop (very literal video conferencing and the TV is always at least paused when that happens), and occasionally a couple of kids tablets, so our WiFi is not overloaded by any means. Definitely do not recommend this tv and I completely regret buying it, but right now I have no other options, so we’re stuck.

    No, I would not recommend this to a friend