Customer Ratings & Reviews
- Model:
- NS-CZ70WH6
- SKU:
- 8390027
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 7.0 Cu. Ft. Chest Freezer's size, price, and ample space, frequently citing its capacity and quiet operation. Positive feedback also highlights its ease of use and effective freezing capabilities. However, some customers mention difficulties with the lid and a lack of additional baskets. A few reported receiving units with minor cosmetic damage.
This summary was generated by AI based on customer reviews.
Company won't stand behind the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.5 years of owning this product, it failed. It would freeze the bottom 8 inches of the drum, but not any more than that. The product warranty expires after 1 year. The company would not honor the warranty (which I expected) but also refused to do anything for me or help me at all. This company doesn't stand behind the products it makes and doesn't care if their products barely last more than the warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Julia.
Thank you for your comments on this experience you had with us. I'm really sorry to hear that your product failed. However, be mindful that we offer 1-year warranty on all our products and after that all coverage runs out. We try to do our best to stand behind our product by having a line you can contact for further assistance.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Broke after less than two months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer to store breastmilk for my daughter who was born extremely premature. It began to get warmer and warmer and the milk was in danger of melting and having to be thrown out. Best Buy and Inisgnia said all I could do was bring the freezer in to be serviced. I had 2000 oz of breastmilk in the freezer and was unable to do that. I lost 2000 oz of breastmilk thanks to a terrible freezer and terrible customer service.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Emily, I am very sorry to read that you had a terrible experience with the customer service. I understand that the breast milk was very important for you and more importantly for your daughter. Please contact us via e-mail to check further options for you.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Great product for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation. Excellent cooling. So far no excessive frost accumulation inside the freezer. Works well even when temperature in my garage exceeds 100F. Dinged a point because it does not have a door lock and interior light
I would recommend this to a friendBroke After 8 months, lost several $100
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So beyond disappointed. Purchased to store frozen raw dog food for our special needs dog. Freezer just stopped working after 8 months spoiling hundreds of dollars of food. Trying to reach anyone at Best Buy to see about a warranty has been a nightmare. Not to mention, how do I get this disgusting, huge thing out of my house? The food leaked all over once thawed and I'm not interested in cleaning that out.
No, I would not recommend this to a friendInsignia is Totally Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an Insignia freezer in April 2020. It has has lost all its ability to freeze and is totally dead. We lost about $500 worth of meat and other foods. The freezer could not even last a few months! This brand, while inexpensive, is totally unreliable. Even an appliance repairman told me that its basically junk. Do not buy the Insignia brand!
No, I would not recommend this to a friendDon’t buy this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the freezer shutoff twice in less than 2 months, so I returned it yesterday after we had to throw away food. The price is what sold me on this extra freezer room, but you have to have a freezer last longer than 60days. Find another manufacturer.
No, I would not recommend this to a friendWorst purchase I have ever made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is 1 month old. Quite working and lost all the meat in the freezer. Blood all over my floor from the meat. I have had a terrible time contacting both Best Buy and Insignia trying to get it taken care of. Will not buy from Best Buy again.
No, I would not recommend this to a friendGood space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer has worked out great, the only problem we have had is that it sometimes builds up frost on the top.
I would recommend this to a friendFreezer is not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this freezer 10 days ago. Today, when I opened the freezer, the internal temperature was 50 degrees and everything was fully thawed. Thankfully, I caught it quickly and Best Buy stands behind their products. They gave me a new one. Hopefully, it is better quality.
No, I would not recommend this to a friendDied after less than 3 years and spoiled meat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased August 2019. Now in August 2022, it stopped working and spoiled about $1000 worth of meat. Power source is good, no longer cools. Unbelievable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since your Insignia™ - 7.0 Cu. Ft. Chest Freezer - White no longer cools. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Buy something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a while and then stopped working and my food went bad. Groceries are too expensive for something so unreliable.
No, I would not recommend this to a friendDidn’t last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a decent freezer while it last. Went out 7 months after purchasing.
No, I would not recommend this to a friendWorked great for 60 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 60 days and now does not cool. Powers on but nothing else. Not much help from anyone as far as fixing or replacing. Hundreds od dollars in food will now be donated or given away if possible
No, I would not recommend this to a friendDead in 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crapped out in 3 years. Lost all my food! Would not recommend!
No, I would not recommend this to a friendLow power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i just get it by 07/20 i put the one can of 3 gal of ice cream in the this chest freezer after one day don't get hard very soft.............
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! I'm sorry that your freezer is not as cold as you would like, please remember that you have a one year manufacturer's warranty with it and you can apply it by taking it to the Geek Squad counter at any Best Buy store for them to review the item. -Elsa Insignia Support