Customer Ratings & Reviews
- Model:
- NS-MW7BK5
- SKU:
- 6568217
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers value the compact size, overall performance, and ease of use of the .7 Cu. Ft. Compact Microwave. Many find it powerful and appreciate its quiet operation. However, a few customers have noted that the button layout can be difficult to get used to. Overall, the microwave is considered a great value for its price.
This summary was generated by AI based on customer reviews.
Go with a different microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in February 2024 and by October 2024 it does not work anymore. The microwave runs but does not heat up anything. Poor product QA/QC. I've never met anyone who has had a microwave just stop working permanently.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ .7 Cu. Ft. Compact Microwave. We're sorry to hear that it stopped working after such a short period. Your feedback is important, and we'll pass it along to our quality assurance team to help improve our products. If you haven't already, please reach out to our customer service team for assistance with the warranty fulfillment since this product is covered by 1 year warranty period starting from the date of purchase. For our contacting information, please access the link below for Insignia Supporrt. We appreciate your patience and understanding. If there's anything else we can do to help, please let us know! |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Don't Last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these in the last five years and they just don't last. Both times, the button to open it just stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Jose, for your feedback. We’re sorry to hear about the durability issues with the Insignia™ Compact Microwave. Reliability is important, and we appreciate you sharing your experience. Your input helps us improve, and we truly value your support. If you have any further questions, you can contact us at 877-467-4289 for troubleshooting assistance. Tine | Insignia Support
defective?!?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the inside has too much moisture/condensation when used
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out to us about your experience with the Insignia™ .7 Cu. Ft. Compact Microwave. We’re sorry to hear that you’re experiencing issues with moisture and condensation inside the microwave. This can sometimes happen depending on the type of food being heated and the cooking time, but we want to ensure that you're getting the best performance from your appliance.
To help resolve this, we recommend the following steps:
1. Ventilation: Make sure the microwave is properly ventilated. Ensure that there’s enough space around the unit for air circulation.
2. Covering Food: When heating food, try using a microwave-safe cover or paper towel to minimize condensation.
3. Wipe Down: After use, it can be helpful to wipe down the interior with a dry cloth to prevent moisture buildup.
If the problem persists or if you believe the unit is defective, please reach out to our customer support team directly. We are here to assist you and can provide further troubleshooting tips or help with warranty options if necessary.
Thank you for your feedback, and we appreciate your understanding.