Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $279.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 785 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the perfect size and overall performance of the 7 Cu. Ft. Garage Ready Upright Convertible Freezer, along with its impressive capacity and quiet operation. The convertibility and effective temperature control are also appreciated features. Some customers have noted challenges with the door and expressed a desire for better lighting, while others have mentioned condensation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 785 reviews
  • Cons mentioned:
    Condensation

    Rated 1 out of 5 stars

    Not good, actually terrible.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS FREEZER if you are planning on using it in the refrigerator mode. The excess condensation is absolutely terrible, and they do not stand behind their products. I called customer service and they set up a service appointment. They told me to bring the 100 pound unit back to the store for service. When I got to the store, the store said they do not service refrigerators and to reach back out to customer service again. I reached out to customer service and they have yet to respond after months. So now, I am left with a fridge/freezer that drips water from the roof, spills down the sides, and pools on the bottom. I have wasted time hauling this back and forth from the store and I still have to wipe the entire unit out on a weekly basis before it ruins my food. Maybe it’s a great freezer, but that is not why I purchased it. To be clear: Do not believe the description where it says: Convertible design: Freeze or REFRIGERATE your food in the upright freezer by adjusting an easy-to-use mechanical dial.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer when you do not need a large one. I wasn't sure that I would like a taller, thinner one, compared to our older model. But I love it. The Best Buy delivery guys were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy Great Brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. I had the insignia chest before this and still working after the garage heat for years and a workhorse. Replaced with a standup since I food was getting lost and forgotten in the deep chest style freezer. I am 110% sure that this stand up freezer will last for a long time and is a great buy. Easy storage and simple!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      GinoE, thank you for your detailed review! We're delighted to hear that you're satisfied with your Insignia™ Upright Convertible Freezer and that it offers easy storage and simplicity. It's great to know that your previous Insignia chest freezer served you well for years.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Deep freeze fits needs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and got to temp. Loaded 190 lbs of elk meat inside. Exactly what I was looking for. Small footprint but large enough.

    I would recommend this to a friend
  • Cons mentioned:
    Condensation

    Rated 1 out of 5 stars

    Doesn't Work As a Fridge Because of Condensation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme condensation makes this product impossible to use as a fridge. Two units now. Exact same issue. As a freezer, I'm sure it works, but it will not stay dry when you have the temp set to any of the fridge settings. Water began to collect on the inside of the fridge, eventually dripping down the walls and pooling at the bottom. Customer support told me to turn the fridge to the coldest temp, which just caused the water to freeze to the top, sides, and bottom of the unit. The drawer at the bottom became encased in ice that had to be chipped away in order to open it. Best Buy exchanged the unit and guess what has happened with the new unit??? The same thing. Water water everywhere. Anything I put in at the fridge setting gets wet. The cardboard around my eggs? Wet. Jars? Wet. Cheese? WET. So frustrating as I was looking for additional fridge space, not a freezer, but that's the only way this unit is remotely usable. DO NOT BUY THIS IF YOU WANT A FRIDGE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile & Affordable Freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price, the Insignia 7 Cu. Ft. Garage Ready Convertible Freezer is a fantastic choice for anyone needing extra freezer or fridge space, especially in apartments or smaller areas. Its versatility, energy efficiency, and ability to handle varying temperatures make it ideal for compact spaces. While more shelving would improve organization, its strong performance and quiet operation make it a great value. Highly recommended for those looking for an affordable yet dependable freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this freezer I just got my sister to buy one as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this fridge for about 2 months and have no issues whatsoever. I paid for shipping; it arrived on time without any damage. I’m really glad I bought it to get extra freezer space in my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Need more freezer room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But not super huge, this is the Perfect size for us!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Peace under door not included to switch opening

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Perfect size for outdoors. If I could point out something you would have to find a separate piece not included to open door from opposite side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great! The shelves are sturdy and easily adjusted. I would say that it is a good value for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're happy with the freezer and find the shelves sturdy and adjustable. It's great to know you feel it's a good value for the price. If you have any other comments or need assistance, feel free to reach out!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Iim happy with the freezer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long but I like it so far. No frills but works well as of yet and is quiet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AnthonyG, for your feedback on the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're glad to hear that you're satisfied with its performance and quiet operation so far. Your positive experience is important to us, and we appreciate you sharing it. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it doesn't need much space, freezing what is needed for 4 people is enough.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer! We're glad to hear that you like it and that it fits your space and freezing needs perfectly for your family of four. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your freezer, JuanluisJ! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love The Size, Perfect For Us

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the refrigerator. It did have a slight dent in it so I put a souvenir magnet on top of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks great and love the ability to adjust the shelves. The door has a great seal to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice ‘Smaller’ Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very useful upright freezer. Very small great for a small space. Really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Watch your toes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size for a single, step back when you open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this freezer. This was such a great purchase. The delivery and customer service was top tier. We will purchase from this store again in the future. For sure.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your wonderful feedback on the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer. We're thrilled to hear that you love your new freezer and that the purchase, delivery, and customer service met your expectations.

      If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    INSIGNIA GREAT LITTLE FRIDGE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much I bought two, one for the garage and another for the basement.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Abel! Thank you for your feedback! We're thrilled to hear that you love the Insignia™ 7 Cu. Ft. Garage Ready Upright Convertible Freezer so much that you bought two. It's great to know that it's meeting your needs in both the garage and the basement. Your satisfaction is our priority. If you have any other questions or need further assistance, feel free to reach out. Enjoy your freezers! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to store fermented vegetables and beverages long term at a near freezing temperature. Mechanical thermostat maintains very stable temperature.

    I would recommend this to a friend
Sponsored