Customer Ratings & Reviews
- Model:
- NS-70F501NA25
- SKU:
- 6580446
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 70" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality, ease of use, and great value for the price. Many appreciate the TV's size and lightweight design, making installation convenient. While some users experienced minor issues with connectivity and refresh rate, the overwhelmingly positive feedback points to a satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Delivery dates matter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the absolute worst experience with my delivery. I love the TV, I have 3 of that brand. It was the delivery tha5 ruined the experience - sadly.
I would recommend this to a friendNot built to last!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV started having issues with home screen after a year of ownership. Apps do not load on home screen. Have to go through setup to manually launch apps or reset the TV multiple times a day.
No, I would not recommend this to a friendPoor picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Fire stick is a good platform, however. Easy to navigate menus and options.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the picture quality didn’t meet your expectations, but we’re glad you found the Fire TV platform and menu navigation easy to use. Your input is appreciated and helps us continue to improve the overall experience.
Keith | Insignia Support
need more HDMI's and user manual need to be includ
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product has 3 HDMI inputs, use one for the sound means you have only 2! IF you are going to use external reciever be sure you understand ARC and how to use it your reciever could have HDMI input but one MUST be ARC or it wont work also in audio settings be sure to set to PCM! if you have it delivered, make sure you have 2 people at your home to help unbox and set up.. good luck if you are by yourself.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 70" Class F50 Series TV. We appreciate your detailed insights and understand the importance of having enough HDMI inputs and clear setup instructions.
Your suggestions about ARC and PCM settings are very helpful for other users. We apologize for any inconvenience caused by the limited HDMI ports and the absence of a user manual. We’ll take your comments into consideration for future improvements.
If you need further assistance or have any questions, please don’t hesitate to reach out. We’re here to help and ensure you have a great experience with our products. Thank you for your review! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good picture. Very wavy, like it’s underwater.
No, I would not recommend this to a friendTv quality not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not good. Lots of dark spots not receiving back lighting. You can see the black spots everywhere.
No, I would not recommend this to a friendScam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv it doesnt have HDR and it is not 4k tv dont waste your time with this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Santiago. We're sorry to hear that you're dissatisfied with the Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. This model does feature 4K UHD resolution and HDR10 support. We appreciate your feedback and will use it to improve our products and services. Ivy | Insignia Support
Tough sledding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy tv with ads on my home screen??? I understand other tv brands have one or two ads but I feel like this tv I’m constantly being bombarded. Maybe I wouldn’t notice it as much if the input options would work properly. Regretting the buy
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv went out and I only had it for 2 months give or take and it’s just long waiting process for them to come fix it and then even longer to figure out when they can get a new one sent out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, JezarelW. We're truly sorry to hear about the issue with your TV and the delays you've encountered during the service process. We understand how frustrating it can be to wait for a resolution, especially with a new product. Your feedback is important and will be passed along to help improve the efficiency of our support and replacement procedures. Tine | Insignia Support
Not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was not what i expected. I should have brought something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the TV wasn't what you expected and that you feel you should have chosen something else. Could you tell me a little more about what didn't meet your expectations? Knowing what you were hoping for might help in the future. - Carl | Insignia Products
Simply Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a total of 2 weeks and support has been god awful and slow. They've told me to do eveything ive already tried and have not responded in 3 days. Do not get this Insignia.
No, I would not recommend this to a friendarrived broken. twice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered but panel was broken - when I powered on, just jot some streaks of light radiating from one corner. So I ordered again with pickup at store. I wanted to test at store but the rep wouldn't allow it. Same story when I powered up at home. panel broken at different corner.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re very sorry to hear about the issues with the broken panels on both deliveries. This is certainly not the quality we aim to provide.
Please reach out to our customer support team so we can assist you with this issue. We can help explore options for a replacement or a refund. We appreciate your patience and understanding as we work to resolve this for you. Keith | Insignia Product
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures not good Remote control is not working Brightness Not good quality
No, I would not recommend this to a friendTerrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars I would! After just a month this TV would not connect to my WiFi and keeps giving me trouble. I am going to contact customer support soon.
No, I would not recommend this to a friendCracked screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the first tv and it had a cracked screen. Refunded and received rhe 2nd one and it had a cracked acreen also. Beat buy customer awrvice ia terrible. 3 weeka and i atill dont have a tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the issues you've encountered with the cracked screens and the delays in resolving the matter.
We take full responsibility for this situation and understand how frustrating it must be to go through this process without a satisfactory resolution. Your feedback is invaluable, and we are committed to improving our products and services.
To address this, we would like to assist you further. Please reach out to our customer support team directly, and we will do our best to resolve this matter to your satisfaction. We appreciate your patience and understanding.
Thank you for bringing this to our attention, and we hope to restore your confidence in our brand. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-70-class-f50-series-led-4k-uhd-smart-fire-tv/6580446.p?skuId=6580446
Bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad customer service a manager and cashier were making fun of me and laughing at me. I reported them to the GM but nothing happened. Worst experience ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, Andyfakhouri. We’re very sorry you had such an unpleasant experience in-store. We take your comments seriously and appreciate you giving us the opportunity to address this. Tine | Insignia Support
Honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These tvs are terrible. They’re cheap and move slow. When I airplay from my phone to the tv it literally lags, tv freezes and sound goes in and out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RaekwonW,
Thank you for sharing your honest feedback. We sincerely apologize for the inconvenience you've experienced with the Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. Your experience with lag, freezing, and audio issues is certainly not what we aim to provide. We appreciate your insights and will pass your comments along to our engineering team to help improve future models. If there's anything we can do to assist or if you'd like some troubleshooting tips, please don't hesitate to reach out.
Thank you again for your feedback. - Emman | Insignia Products
Awful customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this tv for delivery. After I had it, I had the tv mounted. Turned it on and there were cracks. I returned the tv & exchanged for the same tv. That was cracked also & no one will do anything about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on our Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. We're very sorry to hear about the issues with the cracked screens and the customer service experience you encountered. This is not the quality or service we strive to provide, and we take full responsibility for this situation.
Please reach out to our customer support team so we can discuss alternative solutions to resolve this issue. We're here to help and ensure you receive the service and support you deserve.
Thank you for choosing Insignia™, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-70-class-f50-series-led-4k-uhd-smart-fire-tv/6580446.p?skuId=6580446
No stand with tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stand for the tv was missing failed attempt at getting a replacement
No, I would not recommend this to a friendHalf Dark Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may need to bring this back. Half the screen is now darker than the other. Very disappointing to go bad that quickly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RustyE,
Thank you for sharing your feedback regarding the Insignia 70" Class F50 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience caused by the screen issue. As the manufacturer, we are committed to providing quality products, and we understand how disappointing this must be. Please reach out to our customer support team so we can assist you with troubleshooting or arrange for a resolution. Your satisfaction is very important to us, and we appreciate your patience. - Emman | Insignia Products