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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 949 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 70" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality, ease of use, and great value for the price. Many appreciate the TV's size and lightweight design, making installation convenient. While some users experienced minor issues with connectivity and refresh rate, the overwhelmingly positive feedback points to a satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 949 reviews
  • Rated 1 out of 5 stars

    Half Dark Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may need to bring this back. Half the screen is now darker than the other. Very disappointing to go bad that quickly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RustyE,

      Thank you for sharing your feedback regarding the Insignia 70" Class F50 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience caused by the screen issue. As the manufacturer, we are committed to providing quality products, and we understand how disappointing this must be. Please reach out to our customer support team so we can assist you with troubleshooting or arrange for a resolution. Your satisfaction is very important to us, and we appreciate your patience. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia 70”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is mediocre. Screen is okay. Sound not too good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy this brand again quality everything about it sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    3 day purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 days before picture went out. Returning.!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about your experience. It's disappointing to know that the picture went out so quickly. Please proceed with the return, and we'll ensure you receive a resolution. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the TV was delivered broken then I had to wait then they tried delivering it to the wrong address then I had to wait and then I finally got my TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about the issues you faced with the delivery of your TV. We understand how frustrating this experience must have been for you. Thank you for your patience throughout the process. We're glad to hear that you finally received your TV, and we hope it meets your expectations. Your feedback is important to us, and we'll work to improve our delivery service.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    gud item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it s good but not impressive. if u want cheap tv this is for u

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and not ready to sell TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Topen box EXCELLENT with no remote, cant even setup

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the product arrived without a remote, making setup difficult. We understand how frustrating that can be, especially when you're expecting a smooth experience. We appreciate you bringing this to our attention and encourage you to reach out to our support team so we can help resolve this issue promptly.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    TV unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV screen was cracked on the inside. Unusable tv!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KarenS,

      Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the internal crack in your Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. This is certainly not the experience we aim to provide. Please reach out to our customer support team so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we appreciate your patience. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very blurry for the size had to return it for a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We apologize for any inconvenience caused by the blurriness of the product. Your feedback is valuable to us, and we will use it to improve our offerings. We appreciate your patience and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    70 inch with a big crack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV, we are just setting it up and found a big crack going across the tv. Super disappointing

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We're truly sorry to hear about the crack on your new Insignia™ TV. This is certainly not the experience we want for our customers.

      Please reach out to our customer support team at your earliest convenience so we can assist you with alternative solutions. We are committed to resolving this issue promptly and ensuring you enjoy your new TV as soon as possible.

      Thank you for your patience and understanding. We appreciate your feedback and are here to help. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-70-class-f50-series-led-4k-uhd-smart-fire-tv/6580446.p?skuId=6580446 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Its defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv screens turns black out of nowhere for two seconds and turns back on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reaching out and sharing your feedback regarding the Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. I'm sorry to hear that you're experiencing issues with the screen turning black intermittently. That must be frustrating, and I appreciate you bringing it to our attention.

      This type of issue can sometimes be related to settings or connectivity, but it may also indicate a defect. I recommend checking the HDMI connections and ensuring that all cables are secure. If the problem persists, please try resetting the TV to its factory settings.

      If you continue to experience this problem after trying these steps, I suggest contacting our customer support team for further assistance. We want to ensure you have a fully functioning product, and we're here to help you resolve this issue.

      Thank you for being a valued Insignia customer. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Joe Menzano

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken 2 times poor quality durability needs to be corrected

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We understand the importance of durability and reliability in our products, and we regret that your Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV did not meet your expectations. Your feedback is valuable to us as we strive to improve our products. Please contact our customer support team so we can assist you further and address your concerns. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insignia 70" f50 is the best tv i've owned in quite sometime. the fact that i purchased it at great price makes it even sweeter. has great colors and easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. It does what i need it to do. Play games, watch Netflix, and that is pretty much it. I had problems with it before it randomly shutting off. Since i dont use it much it didnt bother me. Now since its firmware updated, no more problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen you can see it so much better than the smaller one we replaced. Great tv and picture would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I’m a happy gal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a difficult time seeing my older tv (it was a 55 inch), so I decided I’needed’ a larger screen. So happy with the 70” I bought from Best Buy! The price was right, TV was delivered on time and with care, the picture is awesome! I’m a happy gal!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV! It’s fantastic to hear that the larger screen has made such a positive difference for you. We're glad to know that the delivery was timely and that you're enjoying the awesome picture quality. Your happiness is what matters most, and it sounds like you made a great choice! If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really Awesome Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use that word much but the picture really fills up the room. Went from a 55” and the difference is quite large. Vivid images and popping colors. Very happy with this tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're so glad you're happy with your new TV and that the picture really fills the room – going from a 55" to a larger size definitely makes a big difference! "Vivid images and popping colors" sounds wonderful. Enjoy your new TV! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Lower service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivery was ok because I didn't ask them to haul box off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, excellent quality, easy set up. Staff was super helpful with helping throughout this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger is better. 4K is better than its predecessor. It has a sharper picture and the best TV viewing experience ever.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are enjoying the sharper picture and enhanced viewing experience with the 4K TV. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia