Customer Ratings & Reviews

I can’t lie this tv is by far one of the best smart tvs I had so far

This was an excellent gift to my neice and her husband! He is enjoying this!

Excellent TV very large good definition perfect for watching movies series and sports

Amazing product ! Such a great and affordable buy! 10 out of 10 recommended!! Will tell everyone i know lol

The television works great. Everything that is advertised is what I expected. Very lightweight and the response with the remote control is very fast.

TV is not very easy to navigate. Using as monitor not getting proper aspect ratio. need to call them again. Love the streaming. great choice of movies.

The picture and display is super bright and clear. The response time is quick and remote is easy to use. LOVE!!!

Perfect for my living room! This tv is what I was looking for and more

Always perfect and deals are great. We really enjoy Best Buy

Love the tv, the price, and they made it super easy to pick up with their help of loading it in the truck!

One of the best TVs to ever purchase. They was so polite and gentle with the drop off. 5 stars

EXCELLENT CUSTOMER SERVICE.... EXCELLENT SHIPPING.... EXCELLENT EVERYTHING...

Love it very accomadating and dowsnt really take up alot of space

I purchased this tv a week ago and got in home delivery set the tv up it was broken! I contacted Best Buy immediately and was told I had wait 24 hours to even report it rather than them trying to resolve the issue. All I asked for was an exchange and was told I had to wait 4 days for a replacement the replacement comes today just for it to be another broken tv!! The way they handle customers and issues is beyond ridiculous. I was told that i would have to wait 3-5 days for another replacement why would I keep waiting a week at a time to receive broken merchandise? Why do you feel its ok to inconvenience a customer repeatedly? This is an issue that could’ve been resolved in a day but Best Buy has no concern for customers. I was also unable to speak to a supervisor and when you try to contact the local store your call just goes back to the agents who work at the call center. So here I am with yet another broken 70 inch tv being told that I have to wait to report the issue because they claim the system doesn’t say it was delivered despite me receiving a email saying its been delivered and of course I’ll be told that I have to wait 10 days to even get my money back but that time frame wont start until they decide they want to pick up the broken tv. I will never purchase anything else from Best Buy ever again!! They need to do better and I wouldn’t recommend anyone purchase this tv because there’s clearly an issue they’re neglecting to resolve.

Good tv so far. Had a little isues with the sound.

**Title: Terrible Experience and Poor Quality** I had a horrible experience with the **Insignia 70" Class F50 Series LED 4K UHD Smart Fire TV**. The TV arrived broken right out of the box, which was incredibly frustrating. On top of that, I had to wait nearly two weeks to get a replacement, which is unacceptable. Once the new one finally arrived, I was immediately disappointed by the cheap build quality. It feels flimsy and poorly made, and the picture quality isn’t impressive either. I expected much better, even at this price point. Save yourself the hassle and look elsewhere — this TV is not worth it. **1 star.**

I received this TV with several internal cracks in the screen. Was told that I could not return it after I purchased a two year warranty because the warranty did not cover damage that was caused by them.

i ordered this product and got the wrong size and they will not refund or replace item

I bought the 70” Class F50 LED 4K UHD Smart Fire TV and I’m really impressed. The picture quality is excellent—bright, sharp, and perfect for movies and sports. The built-in Fire TV makes it super easy to stream all my favorite apps, and Alexa voice control is a nice bonus. Setup was quick and simple, and for such a huge screen the price is hard to beat. If you’re looking for a big TV that delivers great performance without spending a fortune, this is definitely the one.

My rating is inclusive of all factors. This display is outstanding for it's price - color is good, motion blur is good, contrast ratio is good. Darned thing is BIG, but surprisingly lightweight. I'm not a huge fan of FireTV, I love Roku's OS, but there's nothing really wrong or missing. I'd like it to be bit faster, but again FOR THE PRICE, I'm quite impressed and satisfied. I did my research and found out that this unit is likely manufactured by Samsung or using Samsung parts in one of their contract manufacturing facilities. As such, I expect it will be pretty robust and provide a good usable life. That's really my only hesitation and time will tell if it holds up. So if you have a hang-up with the Insignia brand, it has credibility. Keep in mind that if you buy a display that is this large, you can't sit right on top of it. If you're too close, it looks soft, almost fuzzy - but back up and it looks good. I haven't pushed it to try 4H/UHD yet, expect that once we start seeing HDR and more pixels it's going to look really good. I wish YouTube TV (my MVPD of choice) streamed their quad window in 4K so each constituent window came through in HD resolution... But then they would have to have SDR-to-HDR up-conversion in their head-end and that's probably asking too much right now. Again, for the price, this has been an excellent display and I would happily buy another for my bedroom. I recommend it highly.