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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 263 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the 8-Device Backlit Universal Remote as being easy to use and compatible with multiple devices. The backlit feature is also frequently praised. However, some users find the button size and programming process challenging, with a few noting difficulty with the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 263 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older remote and this universal remote did the trick as a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lost our remote but found this one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our remote but lo and behold this one was sitting right on the shelf. Easy to program and works how it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Nice remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very versatile and easy to program. Too bad it doesn't use RF as well as IR. The other quibble is there are a lot of small buttons that take getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great remote device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good unit, solid performance, very nice lighting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Insignia universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is easy to set up, work as described. I only needed fo control my LG TV. Would give it a 5 star if the battery was not missing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable Remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal remote works very well. I had no problem programming my TV. I AM Enjoying this purchase. It does what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 4 out of 5 stars

    Remote review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems pretty easy and straightforward to operate. Like the backlighted keys. Cheaper than some other all in 1 remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote very useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and now I have a mute button. It works with my Roku device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair to your tv and works great pairing was no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 5 out of 5 stars

    Insignia 8-universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased insignia universal remote for the TV in the clubhouse. The original remote volume button was not working. It took me a few tries to get it to work but now it is great to be able to adjust the volume.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 8-Device Backlit Universal Remote! We're pleased to hear that it works great for adjusting the volume on your clubhouse TV. Your feedback is greatly appreciated and helps us continue to offer quality products. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Is A Great Brand .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia TV Remote Works Very Well With The Insignia TV Of 65 Inches .

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Nice remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. And really like the backlight. Now I wish my factory remote would have broke earlier so I would have look and found this remote a long time ago. It has been so easy to use and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gift for my brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you never really know, the sales associate said it "should" work on my brothers old tv. Well long story short it did and everyone is happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing that, Inquis4real! We're so glad to hear the Insignia™ Universal Remote worked out perfectly for your brother’s TV—sounds like a win all around! It’s always great when things come together just right, and we appreciate you taking the time to let us know. Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't difficult to to set up. And works just like my original remote for my cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    TV MAGIC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice because it lights up so you can see what channels you are looking for much better.!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much easier to use when having several remotes. Much better remote than the little cheap one that came with our $3500 TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 8-Device Backlit Universal Remote. I'm glad to hear that it's making it easier to manage multiple devices and that you find it to be a significant upgrade over the original remote that came with your TV. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Would guy again. 10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Universal Remote I’ve ever purchased. Can program multiple devices. Can program different streaming apps to the colorful buttons and has back lit display with the click of a button. We had zero issues linking the the remote to our Samsung SMART TV and our JBL sound bar. ONE THING YOU SHOULD KNOW IS SAMSUNG TV MAKES YOU USE THE ORIGINAL REMOTE TO CLICK OK, FOR THIS REMOTE TO LINK.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 1 out of 5 stars

    Not Even Remotely Useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that a significant majority of reviews for this remote were positive gave me the confidence to buy one. Unfortunately, my experience came closer to those customers who wrote negative reviews. For me, this remote was impossible to properly program. I found the direction booklet lacking in that it did not provide clear, step-by-step programming instructions. There were many trials and man errors; there was no success. Was it the devise? The system? Me? I don't know for sure. I have returned the remote, it was not even remotely useful.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your feedback on the Insignia™ - 8-Device Backlit Universal Remote, archic. We understand your frustration with the programming process and the lack of clear instructions. We apologize for the inconvenience this has caused. We appreciate you bringing this to our attention. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Logitech Harmony remote that failed. The unit has worked with all the devices I needed it for. The only draw back I've found so far is the lack of information about what buttons do what on the different devices. Off/On is pretty simple but some of the other features are hard to figure out. Example: My Yamaha AV receiver has four HDMI inputs and I use them all. I had a heck of a time trying to figure out how to change between the inputs with this remote. Turns out I have to use the number buttons 1, 2, 3 & 4 while having the "Audio" device button selected. I have some features on the receiver I'm still trying to figure out, but generally speaking the remote works well and It gets the basic job done. I would recommend it to anyone needing a good universal remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best remote I have used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote, easy setup. It worked with all my devices, and it only took a few minutes to set up. It has all the necessary buttons. I am very pleased with it!

    I would recommend this to a friend
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