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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 263 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the 8-Device Backlit Universal Remote as being easy to use and compatible with multiple devices. The backlit feature is also frequently praised. However, some users find the button size and programming process challenging, with a few noting difficulty with the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 263 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've programmed several universal remotes through the years, and this was the easiest. Most of my equipment is older, and it had the codes for everything except my 33 year old CD player (remember those?). It can also copy the codes from a remote for obscure devises, like my old CD player. It has the essential features: mapping the volume and mute to one device no matter the device chosen, and the ability to program macros. The only downside is, the IR emitters seem to be weaker than the Sony universal remote this replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at many smart remotes and this one offered best design and value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good remote. Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use it for my Sony tv, roku and stb. Setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good universal remote works with Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this remote to control basic home theater setup. Yamaha receiver, Sony tv, cox cable box. Works good for what it is intended for. Easy to program and operate. More functions and controls available than I am using.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Combined cable, soundbar, TV, and stereo receiver all into meaningful one touch groupings. Solved intergrating my home systems with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the much smaller remote that the TV came with. The directions are easy to follow, and ahuge plus is that you can control many devices with just one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An easy to program remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because the original remote for an Insignia TV stopped working correctly. I was able to quickly program the remote in a matter of seconds thanks to some pre-programmed options, which was great. In addition, this remote has an ability to "learn" from another remote, and I was able to use that to program a specific button as a sleep timer. I've only used this for a TV and nothing else, so I can't speak for how this remote handles multiple devices, but I'm extremely happy with this remote thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for my xbox and other streaming things and my tv. The only thing i cant get it to connect to is my surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote. Is able to be programmed almost all my electronics except my boombox. Helpful for decreasing my clutter!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the feedback! We’re glad to hear the remote has helped reduce clutter and works well with most of your electronics. While it’s unfortunate it couldn’t be programmed with your boombox, we’re happy it’s still proving to be a useful and reliable addition to your setup. Your input is appreciated and helps us continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    STB not pairing with Universal R/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful. NOT the manufactures fault but not all set top boxes allow pairing with a universal r/c. Fision/Hotwire in SWFL does not pair with this remote. It is a Technicolor STB.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the heads-up, Bruce! We appreciate you sharing your experience—compatibility can vary with certain set-top boxes like Technicolor. Hopefully, this helps others make an informed choice!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal works best with any television would recommend for anyone looking for a universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Directions are well-wriiten and easy to navigate. Set ip was fairly simple.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CeciliaS,

      Thanks for the great feedback! We're happy to hear the setup was smooth and that the instructions were easy to follow. Making your home entertainment more convenient is exactly what we aim for. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    quite capable for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my Harmony Universal 665. The internal light is a little weak, does perform all 'actions' and set-up a bit awkward. but overall surprising capable for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is perfect, finally a remote that works with my Samsung sound bar. I love only having to use one remote for everything.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your excellent review of the Insignia™ - 8-Device Backlit Universal Remote! We're thrilled to hear that it works perfectly with your Samsung sound bar and that you love the convenience of using just one remote for everything. Your satisfaction is important to us, and we're glad the remote meets your needs. If you have any other feedback or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best remote I ever bought

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote best remote I ever bought it works. Excellent I have no complaints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, ChereeseB! We’re thrilled to hear this is the best remote you’ve ever bought. No complaints is what we love to hear!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! Easy to use! Easy to read and use! Works great on any tv!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the enthusiastic review! We're thrilled to hear the universal remote is easy to use and performs well across your devices. It’s great to know it’s making your TV time even more enjoyable! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good multi-device remote, easy to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality multi-device remote that is very easy to set-up and use. I have it set to control my soundbar, TV, cable box and apple TV. It took all of 10 minutes to setup, very easy, clear to follow instructions. Recommend it as I now have 1 remote instead of 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using a solar powered tv controller that never stayed charged. This Insignia tv controller is battery charged and worked right out of the box with our Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works very well for a basic universal remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. So glad that our Best Buy is near our house and items like this can be quickly replaced there if anything goes wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for backlit feature, but buttons are difficult to find. Remote awkward in hand unfortunately.

    No, I would not recommend this to a friend
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