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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the 8-Device Backlit Universal Remote for its ease of use, overall performance, and compatibility with multiple devices. The backlight feature is also appreciated. Some customers have noted concerns about the button size and programming process, while others have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 273 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Useful and Satisfying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great! I love how we can add up to 8 devices. Very easy to use and I can easily find one remote instead of 6 LOL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote STARTER for Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This enabled our TV to once again start! The old one had a faulty starter switch.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Roku TV and cable with a little fumbling around. Once you get used to which buttons to pick to operate streaming vs. cable, it works well. Has light so you can see buttons in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote that works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. It didn’t auto program to any of my devices. But the directions to program it were simple.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    good basic remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good backlit remote. It is good for a basic device use, but not so good for activity use. Pretty easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to program and works with multiple devices seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is perfect, finally a remote that works with my Samsung sound bar. I love only having to use one remote for everything.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your excellent review of the Insignia™ - 8-Device Backlit Universal Remote! We're thrilled to hear that it works perfectly with your Samsung sound bar and that you love the convenience of using just one remote for everything. Your satisfaction is important to us, and we're glad the remote meets your needs. If you have any other feedback or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button size

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. The only thing is the buttons are sometimes hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STB not pairing with Universal R/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful. NOT the manufactures fault but not all set top boxes allow pairing with a universal r/c. Fision/Hotwire in SWFL does not pair with this remote. It is a Technicolor STB.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the heads-up, Bruce! We appreciate you sharing your experience—compatibility can vary with certain set-top boxes like Technicolor. Hopefully, this helps others make an informed choice!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Directions are well-wriiten and easy to navigate. Set ip was fairly simple.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CeciliaS,

      Thanks for the great feedback! We're happy to hear the setup was smooth and that the instructions were easy to follow. Making your home entertainment more convenient is exactly what we aim for. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Push button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand and the colors make it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use and worked well with my tv and cable box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote. Is able to be programmed almost all my electronics except my boombox. Helpful for decreasing my clutter!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the feedback! We’re glad to hear the remote has helped reduce clutter and works well with most of your electronics. While it’s unfortunate it couldn’t be programmed with your boombox, we’re happy it’s still proving to be a useful and reliable addition to your setup. Your input is appreciated and helps us continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best remote I ever bought

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote best remote I ever bought it works. Excellent I have no complaints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, ChereeseB! We’re thrilled to hear this is the best remote you’ve ever bought. No complaints is what we love to hear!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easily pairs with other systems and back light is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote and easy to pair with tv. Backlit very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! Easy to use! Easy to read and use! Works great on any tv!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the enthusiastic review! We're thrilled to hear the universal remote is easy to use and performs well across your devices. It’s great to know it’s making your TV time even more enjoyable! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DJ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to program and easy to use. The buttons are large enough to navigate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few old pieces of video equipment that we had lost the controls on and this device got most of them working.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for backlit feature, but buttons are difficult to find. Remote awkward in hand unfortunately.

    No, I would not recommend this to a friend
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