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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 263 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the 8-Device Backlit Universal Remote as being easy to use and compatible with multiple devices. The backlit feature is also frequently praised. However, some users find the button size and programming process challenging, with a few noting difficulty with the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 263 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DJ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to program and easy to use. The buttons are large enough to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, connected quick. My brand was not listed so used the alternate method which worked.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the feedback, Neds! We’re happy to hear the remote connected quickly even with your brand not listed. We designed it to be flexible and easy to use, so it’s great to know it worked out for you. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote that works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. It didn’t auto program to any of my devices. But the directions to program it were simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Fairly inexpensive. Great value as a replacement remote .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to replace 1 which was damaged. Controls everything with 1 remote

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Abower04, for your positive review of the Insignia™ 8-Device Backlit Universal Remote! We're delighted to hear that it has successfully replaced your damaged remote and is effectively controlling all your devices with ease. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Useful and Satisfying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great! I love how we can add up to 8 devices. Very easy to use and I can easily find one remote instead of 6 LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Roku TV and cable with a little fumbling around. Once you get used to which buttons to pick to operate streaming vs. cable, it works well. Has light so you can see buttons in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote works fine, just a little hard to pair it to tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button size

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. The only thing is the buttons are sometimes hard.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to program and works with multiple devices seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    good basic remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good backlit remote. It is good for a basic device use, but not so good for activity use. Pretty easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Push button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand and the colors make it easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not fully compatible with my new Hisense Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program. I still do not have full functionality of all my components and it’s easier to use the actual TV remote at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use and worked well with my tv and cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easily pairs with other systems and back light is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great item, but back button issue on YouTube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great with the exception that it did not go back to the previous screen in YouTube, instead went to the main YouTube screen. It could also be that our smart tv is kind of old.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ElvanC,

      Thank you for your feedback. We're glad to hear that you find the Insignia™ 8-Device Backlit Universal Remote great overall. We're sorry to hear about the issue with the back button on YouTube. It might be related to compatibility with your smart TV. If you need further assistance, please don't hesitate to reach out. We appreciate your understanding and hope you continue to enjoy the remote's other features. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote and easy to pair with tv. Backlit very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had good potential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macros looked promising, but they are skewed to certain brands of equipment. Was not able to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Multi-Faceted Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is what I needed to control everything: sound bar, cable box, TV, etc. I'll have to admit it took some time to get used to it, but when I figured it out, everything was great. For the price and number of options, it's a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Love that it lights up orange. So much easier to use than the last remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 8-Device Backlit Universal Remote. We're delighted to hear that you find the orange backlighting helpful and that it has made using the remote much easier compared to your previous one. Your feedback is greatly appreciated, and we're glad to know that you are enjoying your new remote! Jeth | Insignia Support. BBY-ExBrand_Insignia

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