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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 263 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the 8-Device Backlit Universal Remote as being easy to use and compatible with multiple devices. The backlit feature is also frequently praised. However, some users find the button size and programming process challenging, with a few noting difficulty with the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 263 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was purchased to replace a lost remote for our TCL TV. I purchased this on sale and it has done everything we needed, with easy to see buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia™ - 8-Device Backlit Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's a remote. It does all the things remotes should do.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program with the TV I have the remote is very large also

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trouble with pair unit to more than one streaming devices

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, CharlesJchasj1933, for sharing your experience. We understand how important seamless connectivity is when using multiple streaming devices, and we appreciate your feedback. Your insights help us improve, and we value the time you took to let us know.
      Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great universal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing remote does whats needed but could us some support upgrades for fire tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Decent remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good universal remote. I especially liked that it has the ability to control streaming devices like Apple TV. Was a good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new changer for tv, left old one when we moved. Does what it needs to

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CarolM! Thank you for your feedback! We're glad to hear that the 8-Device Backlit Universal Remote is meeting your needs after your move. It's great to know it's doing its job well. Enjoy the convenience it brings! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected but needing assistance with total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemingly a good product. However I’m having trouble getting it to sync with my television. Will be talking to total tech about it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Amazon firestick remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as a good remote for the Amazon firestick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Universal Remote Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fairly easy to set up. Macro programming is recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because my son lost the original remote. Directions to program remote to the tv were pretty straightforward. My 5 year old presses a lot of the buttons then gets upset when he cannot change the show he’s watching. Taught him how to press the button labeled “TV” before attempting to change shows and crisis averted.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with all of my components and was verry easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Insignia Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good universal remote for older Visio yelevision. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It work's on our really old toshiba tv. It has a manual that's easy to follow for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight
    Cons mentioned:
    Button size

    Rated 2 out of 5 stars

    Disappointing Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing and not senior friendly. Too many very tiny buttons. I liked the fact that it was backlit but that's about it. Difficult to program even with some tech savvy help.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia 8-Device Backlit Universal Remote. We apologize that the remote control was not intuitive and user-friendly for you, particularly with its small buttons. We understand that seniors often have different needs and preferences when it comes to technology, and we'll take your feedback into consideration as we design future products. We're glad you liked the backlit feature, but sorry to hear that it wasn't enough to overcome the challenges you faced with programming and using the remote. We'll strive to create products that are more accessible and easier to use for all users, regardless of age or tech experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-8-device-backlit-universal-remote-black/6495830.p?skuId=6495830 BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as mentioned however if you’re planning to program to your Roku device I do not believe it’ll work with the Roku stick (device that plugs directly into an HDMI port). It works fine with my Roku box (standalone Roku that is wired to HDMI port on tv). Works well with my sound bar also which is Insignia brand.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 4 out of 5 stars

    Mr S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable of doing a lot, but a bit challenging to program,

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. User friendly. Easy to pair with TV

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately connected. Good quality. Better the stock remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not fully compatible with older models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote and its overall capabilities, but it does not work completely with my older Yamaha receiver. It does everything but have the ability to turn it on. That’s the only reason for it not being a 5-star and the equivalent of the Harmony remote I had previously.

    I would recommend this to a friend
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