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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 273 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the 8-Device Backlit Universal Remote for its ease of use, overall performance, and compatibility with multiple devices. The backlight feature is also appreciated. Some customers have noted concerns about the button size and programming process, while others have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 273 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great universal remote! Highly recommend! The easiest remote to setup/pair ever! This was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button size

    Rated 2 out of 5 stars

    Big and heavy, not so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big, too heavy. Will not work whit chromecast, fire stick, etc. it is easy to program but you will need to keep some other remots for streaming tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JesusS,

      Thank you for writing a review about our Insignia™ - 8-Device Backlit Universal Remote - Black. I apologize for the inconvenience that this matter has caused you. We would love to assist you further! Please feel free to contact us at the link below.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No More Stacked Up Remotes to Store!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting rid of all the various remotes and being able to program this remote in place of all of them!! It is very handy to utilize almost every function from all the other remotes I used to have!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ALL IN ONE REMOTE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to access our TV options. Comes with a charging port that stays in cabinet, out of sight. Sleek remote that is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Helped with my bise soundbar. Couldn't find a replacement remote, was as high as 300 dollars on ebay. Bose dod not carry ot any more. Saved me money and works with a smaller price tag. Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, no codes needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use for TCL Roku ready TV. My only complaint with it - or ANY remote is a lack of a sleep timer button. Can it be programmed in one of those other buttons no one uses?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote 4 living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful device for changing tv settings. Being able to input a channel by number instead of using the up/down buttons.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ElsieD,
      Thanks so much for sharing your experience! We're glad to hear the Insignia™ 8-Device Universal Remote is making things easier in your living room. Being able to jump straight to a channel by number really does make a difference! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s universal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our open box tv that was missing the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced an original remote the broke. It was easy to sync with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good universal remote if you own only Vizio and program to one tv a works on all tvs at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Consolidate your remotes with one device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool for consolidating a host of remotes into one device. Easy to operate and it works! This is a great replacement for a logitech device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good for most uses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote. It’s easy to use, and it doesn’t require a manual to use. One thing that I do not like is that I couldn’t change the advance color setting on my Tv because it didn’t have the asterisk button on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The remote was not cheap in my eyes but definitely not mad i bought it. I have my xbox, my t.v and my sound bar all connected to it. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this universal remote. For some reason the remote that comes with the insignia tv did not last but this definitely works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Universal Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Super easy to program and a really good price. NOTE: Batteries aren’t included. Not a big deal. I’m just placing in here for general knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote, took no time to set up! Will buy another to consolidate another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No regrets on this purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this remote!!! Very user friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is easy to use as my visiting acquaintance and I both use it frequently without difficulty.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the review, Edward! Great to hear the remote is intuitive and easy for everyone to use—exactly what we aim for.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent code and lerner remote works with all my new devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Logitech died and we decided to try this. Works great!

    I would recommend this to a friend
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