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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1956 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the cleaning ability and ease of use of the 80 CT Monitor Cleaning Wipes. The product is also praised for its price and overall performance. Some customers have noted concerns about streaks, wetness, residue, and the wipes drying out over time, but the positive feedback focuses on the product's effectiveness in cleaning screens without leaving smudges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,956 reviews
  • Rated 1 out of 5 stars

    UGH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of this product was aggravation. When I took it home it required a full 10 minutes to remove the plastic wrapping. Not well designed! After using it for the first time I found that The top lid was not designed big enough to protect the towelettes from drying out. They always stuck out the side of the lid, wasting product. This product is difficult to use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thanks for taking the time to leave your review. I am sorry to read that you have had this experience with your Monitor Wipes. I really appreciate your feedback and comments as this will allow us to improve future products. If you have any further comments or need assistance, feel free to reach out to my team at any time.

      - Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not what I expected. The wipes are too wet and leave nasty smudges on my iPad Pro and MacBook Air. I'm going back to the spray and cloth it works alot better!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I really appreciate your feedback on these Monitor Wipes. Thank you for choosing Insignia! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Cons mentioned:
    Residue

    Rated 1 out of 5 stars

    Horrible..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for.. These leave lint all over everything you use them on!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dried out?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it works just not what i’d expected. They’re litterally just wiped that are a little damp.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wetness

    Rated 1 out of 5 stars

    Dried out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wipes were almost dry. I would not recommend, it has been on the shelf too long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they are defective and and will not come out of the package. The store refused to give credit because said they could not take back because of virus. That makes no sense at all as they can't be sold to anyone any way since they are defective. I have spent thousands of dollars at this store over the years, but will not be buying anything more ever unless they resolve this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you very much for taking the time to review our Monitor Wipes. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Wetness

    Rated 1 out of 5 stars

    too dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is So dry! Don't buy. You are basically buying paper towels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible wipes and store experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the mixed reviews and for me, tried them, and they are terrible! Tried to return to the store the next day and the register would not allow a return. A manager was not available so another employee said he could only offer me a store credit. The website says "Free and Easy Returns", not so much. I just did a dispute on my credit card.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Streaks

    Rated 1 out of 5 stars

    These people are either all blind or BB shills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves really bad streaks. Going to the garbage and looking for something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wipes

    Rated 1 out of 5 stars

    The top 3 to 5 sheets dry out and are unusable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top few sheets dry out and I can't use them. It seems very wasteful. I prefer the liquid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of streaks it does clean but only just would not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came opened

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt realized the container came opened. Now I have to return as they are dried up and can't use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wipes in a canister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face wipes don't work very well and they are hard to get out of the container

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Below par quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product, against advertisement, does not do justice to being a monitor cleaning wipe, whether it's laptop screen or ipad etc. This leaves particles of the wipes including dust on the screen , and doesn't give a good experience. I purchased this from best buy in Mar 20 but used it offlate only. Didn't had an option to return else would had returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for sending us your feedback about our monitor wipes. I understand that at times we are not truly satisfied with the quality of our products, so we appreciate your comments and will take them in mind to improve our product in the future. Hopefully we will regain your trust again, please feel free to contact us at the link below for any assistance you may need with your item.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Leave more print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is dry when i open it, not sure if it is supposed to be, or didn't storage well. Anyway it left more prints on the monitors

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for reviewing these monitor wipes! We really appreciate your feedback! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    leaves streaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't leave the monitor looking clean. Spotted and streaked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awkward to pull out & difficult to close top to pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's convenient to have a disposable wipe, the dispenser is not very good. It's hard to pull one out and difficult to close.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Monitor Wipes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liable to leave streaks on your monitor. Beware ‎ ‎ ‎

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tyler,

      We appreciate your feedback. Hearing your feedback helps us to improve the quality of our products.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Cons mentioned:
    Wipes

    Rated 1 out of 5 stars

    Did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wipes that I bought were dried up, therefor, they did not work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for reviewing our Monitor Wipes. I am sorry to read about the dried wipes you got. However, if you purchased it at Best Buy and you are still on the return and exchange period, you can return it to the store with its original receipt.

      If you have any doubt or you need any assistance with this product, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best wipes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps I Got some that were on the dryer side. They left streaks and tiny amounts on lint. Not the worst wipes but not the best.

    No, I would not recommend this to a friend
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