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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 867 reviews

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Rating by feature

  • Quality

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 9.9 Cu. Ft. Top-Freezer Refrigerator's size, affordability, and ample space as significant advantages. Many appreciate its quiet operation and reliable performance, along with its energy efficiency and the convenient freezer. However, some users reported issues with the refrigerator's cooling system after a period of use. Overall, the product receives positive feedback for its value and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 867 reviews
  • Rated 3 out of 5 stars

    Good fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box was priced right and service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge larger than description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge measures 59 1/2" from floor to top of the case. The description says 58 5/8. Not a huge difference except if the bottom of the cabinet is 59". It looks like a perfectly good fridge otherwise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Died in less then 3 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in less then 3 years. I’m guessing it was the compressor went out because I changed out relay and nothing. The light would come on but no compressor. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst quality ever three times over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first model I received was dented in the frame, so never brought it upstairs. The second model's freezer refused to work, although the refrigerator part kept a good 40 degree F. The third model's freezer worked well, but the refrigerator consistently stayed at freezing 32 degrees or lower. Worst quality control I've ever experienced AND they only exchange; refused to repair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low price weak quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit frosts up quickly and does defrost. Better idea to buy a more expensive higher feature unit. Price is good but should have spent more

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Basic Refrigerator -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only owned the refrigerator a few weeks, but working as it should for our purpose. We placed it in our basement as a beer/soda fridge and to contain overflow from our main refrigerator at time we are entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cubic foot size is rare, but just what we need for our shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this fridge to replace the one that was in my RV and it fits perfectly. It is definitely worth buying as the cooling system is wonderful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the old one was making too much noise. Though it’s new refrigerator, it makes too much noise.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am sorry to read that you had a rough time with the unit. I hope this got resolved in a timely matter. Please contact us if you have any question or concern.
      -Grace Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible! DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent the last two years thawing it out every 3 weeks to keep it running. Never again will I trust this brand and completely fed up. Every 3 weeks, ice builds up in the units lower cooling vent and the bottom spoils all my food.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 9 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge stopped working within 9 months - ice cream kept in the Freezer is becoming milk-shake and the food kept in both Fridge and Freezer is smelling and becoming bad. Calling today to check how would they fix /replace the fridge as it is still not 1 year and within warranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking time out of your day to review this product, we really do appreciate it. It pains me to hear that you are having this issue with the refrigerator. Rest assured, this should not be happening and it is very rare. Please contact us at Insignia at 877-467-4289 for warranty assistance if applicable. Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    horrible vibration noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noises started right after the 15 day return policy window, now I am stuck with it.tried rubber anti vibration pads under feet and dozens of feet leveling adjustments but nothing works ! I expected a better product through best buy...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation. I would like for us to provide you with the correct options for your Refrigerator. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    2 YEARS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit stopped working on 6.28.2019. Even as an Elite member there is no support options. I did not purchase the warranty either. As of 7.1.2019 I am purchasing a second unit with BB warranty. At this point I cannot recommend a fridge which dies after 2 years. Only purchased a second due to the size constraints I have.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      I sincerely apologize for the inconvenience you experienced with your refrigerator. As you mentioned, an appliance should last longer than 2 years, so we are trying to provide better products for our customers in the future. Please do not hesitate to get in touch with us at: 877-467-4289 for any warranty needs you may have with your second unit.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    crap, total crap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even on the lowest setting, the contents freeze, we have wasted canned beverages because they froze and exploded. this is a piece of crap....waste of money, now to see if we can get our money back or get this thing fixed....not happy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      I am sorry to see that you're having this experience with one of our products. I know it can be a frustration when new product doesn't work correctly for you to get the support you need don't hesitate to contact us at 877-467-4289 for your warranty needs.
      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    short life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price.. but died after 2.5 years....parts are not available. In the 1st year it was great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died days after warranty expired

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was fine or a second drink fridge and extra space. However, it died only days after the one year warranty was up. I called Best Buy and they filed for an extended warranty but I never heard back after 6+ weeks. I had to replace it in the meantime and let’s just say it wasn’t replaced with the same item. What a fail. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    broke down in 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very nice for the price but it wont last broke down i 2 years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year it began running very loud and making a funny gurgle noise ever few seconds all the time. At 1 1/2 Years old. The freezer motor freezes up about every other month. The refrigerator stops cooling every few months. The refrigerator freezes the food at the normal cooling degrees. Im so disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It buzzes, loudly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator hummed. This one buzzes, loudly. Except for the buzzing it's great looking and does the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge and microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great needed a small fridge and this was it . Very quiet and coooold

    I would recommend this to a friend