Customer Ratings & Reviews
- Model:
- NS-RTM10BK8
- SKU:
- 5837807
Rating by feature
- Quality
Rating 4.2 out of 5 stars
- Value
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 9.9 Cu. Ft. Top-Freezer Refrigerator's size, affordability, and ample space as significant advantages. Many appreciate its quiet operation and reliable performance, along with its energy efficiency and the convenient freezer. However, some users reported issues with the refrigerator's cooling system after a period of use. Overall, the product receives positive feedback for its value and functionality.
This summary was generated by AI based on customer reviews.
Efficient Refrigerator, short life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator when it worked. Unfortunately, mine just went out after 2 years. Now I'm dealing with either Insignia or GeekSquad to try and figure how to get it repaired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Louie,
Thank you for taking your time to review our 9.9 Cu. Ft. Freezer Refrigerator. I am very sorry to read that your unit stopped working after such a short period of time, however I am glad to know that you have gotten in touch with Geek Squad, with help with your Protection Plan, if purchased.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was an ok fridge stopped working after just over a year
No, I would not recommend this to a friendgreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It has plenty space inside for my stuff and outside it's not as big great for my place
I would recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. DO NOT BUY THIS. Had less than a year, now nothing than a piece of junk. Freezer is burning out, frosting everything, and refiregerator no longer functions. Total waste of money.
No, I would not recommend this to a friendRefrigerater
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible I bought one and it spoiled all my food then they could not replace it with the same one then the second one i paid more money and it is no good and they havent replaced it yet and its been almost a year
No, I would not recommend this to a friendBroke down after 18 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for only 18 months and it has completely died. It has always been difficult to regulate it and now it just quit working. Super frustrating. I would not recommend it.
No, I would not recommend this to a friendFits and works well for my tenant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, cute, space efficient and affordable fridge.
I would recommend this to a friendAmazing for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this refrigerator and it works well in my apartment.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my needs and replaced my old refrigerator. Works great.
I would recommend this to a friendSo Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero issues, although I've only had this one for a month.
I would recommend this to a friendZero Stars
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this fridge is not in your house you will lose all of your food. The insulation’s isn’t insulation and of it drops below 40° your freezer will defrost and your food will spoil.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brian, I understand your frustration in this review, regarding the Top-Freezer. Please contact us to be able to assist you in any possible way with your unit. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
top freezer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.top freezer. on newly purchased refrigerator stopped working and having trouble getting help via Best Buy. It is only 5 1/2 months old. very frustrated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having issues with your refrigerator. We know that looking for help can be stressing, but please know that you can contact us on the link below, and we will gladly help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for an extra fridge and freezer in our garage. Freezer broke in 1 month.
No, I would not recommend this to a friendDO NOT WASTE YOUR MONEY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace this fridge twice, in less then 2 years. If it breaks down one more time am done!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kris,
Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
A real disappointment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ours started making a really loud noise and after a couple other developments altogether stopped working withing 2 months of it arriving .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave your feedback and experience with this refrigerator. I will definitely pass along this information to our engineers so that we my continue to improve our products. I am sorry to hear that you had this happen. If you still have this unit, please do not hesitate to contact us at: https://www.insigniaproducts.com/contact-us |
Janine G. - Insignia Support
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1yr....................................
No, I would not recommend this to a friendDoesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator doesn't hold up long at all. Disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this refrigerator did not lasted as expected. Pleas know that you can contact us at any time if you have a question or issue with your product. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
The worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. It will break down in one day. This fridge isn’t worth your time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jay,
Thank you for taking the time to review this Refrigerator, I can understand how you may feel about this situation, so please let us help you by contacting us, and we will be working together to find the best resolution possible for you.
Hector S. - Insignia Support
Poor Brand.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. It didn't last even a year. Never gonna buy anything from same brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Top-Freezer Refrigerator! We know how disheartening is when a product stops working. We would love to assist you further! Please feel free to contact us at the link below to check this situation further.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Noise level, Price, Size
Quiet, perfect size for garage or shop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received it yesterday, put it in an insulated garage and it cooled down within 4 hours, manual says 24 hours which is normal. I don't notice any more noise then I hear from the other refrigerators. The energy consumption is 10% less then the one it replaced which was only 4CuFt. I did notice a small white basket in the back bottom of the unit with copper coils in it, appears to be a catch basin to hold water/moisture from condensation coming off those copper coils, the manual does not mention it so I hope it is a maintenance free feature. I am impressed, given its size, price and energy savings I don't see another unit on the market that can match it.
I would recommend this to a friend