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88%of customers recommend this product.

Customer Ratings & Reviews

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    • Brand Response

      InsigniaCustomerSupport 

      December 15, 2015

      Did you try different movies to see if it is a issue with your disc? If the issue happens on different discs, you can have the DVD player reviewed by Geek Squad under the Manufacturer warranty at your local Best Buy store. - Jon, Insignia Support BBY-ExBrand_Insignia