Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Travel Electrical Converter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all you travelers out there, this is the perfect item to take with you anywhere. It is an all in one Travel Converter for all your electrical needs abroad. It is compact and light and will not take up room in your suitcase or carry on.
I would recommend this to a friend - Pros mentioned:Ease of use
Saved us money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this converter for our trip to Germany. It allowed us to use small appliances that we had instead of buying new ones for use on our trip.
I would recommend this to a friend Failed First Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are in Lyon France and it failed on the first try!! It would charge the pc for a few minutes and then stop. The usb ports works continuously.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user210272,
Thank you for sharing your feedback about the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports. We're sorry to hear that the adapter failed to charge your PC on the first try, although the USB ports worked continuously. We understand how frustrating this must be, especially while traveling.
Please reach out to our customer service team so we can assist you with a solution. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. Emman | Insignia Products
- Pros mentioned:Usb ports
A Handy Device for Traveling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This All-in-One Travel Adapter and Converter was perfect for our trip to Europe. The 2 USB ports gave us extra flexibility when charging our devices.
I would recommend this to a friend - Cons mentioned:Size
Sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batley worked in seitzerland. Waste of money and too bulky
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations in terms of performance and size. We appreciate you sharing your experience, as it helps us identify areas for improvement and better serve our customers. Keith | Insignia Support
- Pros mentioned:Ease of use
Great travel buddy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets many otherwise difficult plug options. Good guilty construction. Would recommend this product for the travel minded individuals.
I would recommend this to a friend - Cons mentioned:Heat
It’s fine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s doing it’s job with a little effort on my part. The actual plug part is really hard to plug things into. Didn’t realize the first night my phone charger wasn’t plugged in enough and I woke up to a dead phone. The converter setting for hair dryers and flat/curling irons gets crazy hot! It made me nervous so I went and bought a cheap hair dryer to use instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Shay.
Thank you for sharing you review on this Travel Adapter with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. As well, it is important to consider that this Adapter is designed and manufactured to be used 15 minutes by 10 minutes rest at least to avoid overheating and electrical exposure of your products.
Cesar G. - Insignia Support
Great adapter/converter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter/converter works as advertised! Switched seamlessly between the UK and Europe on our recent trip. No issues.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback. We’re glad to hear the adapter performed reliably and made switching between the UK and Europe seamless during your trip. It’s great to know it worked exactly as expected without any issues. We appreciate your support.
– Keith | Insignia Support
- Pros mentioned:Ease of use
Travel Adapter/Converter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased prior to a trip to Europe. It performed as advertised and the built in adaptors were very easy to access.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulB! Thank you for your positive feedback on the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports! We’re thrilled to hear that it performed as advertised and that the built-in adaptors were easy to access during your trip to Europe.
Your satisfaction is our top priority, and we’re delighted that you’re happy with your purchase. If you have any further questions or need assistance, please don’t hesitate to reach out. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Cons mentioned:Size, Weight
International Adaptor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plan to return this item. It was too bulky & heavy so would not stay plugged into outlets in Ireland or England. Thankfully I was able to borrow outlet adapter from the hotels & BnB where we stayed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Size
Very versatile for travel or foreign visitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine just a bit bulky. I don’t travel a lot so I may have preferred the smaller single adapter.
I would recommend this to a friend - Pros mentioned:Usb ports
Works great - read and follw the instructions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This converter works great. For those postine negative reviews they did not read and follow the instructions, which are even printed on the side of the unit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NoMax, Thank you for your feedback! We're glad to hear that the converter is working well for you. It's always important to read and follow the instructions for optimal performance. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Failed to convert
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The converter feature did not work while on a visit to the UK. It failed to step down the voltage and resulting in a rather expensive hairdryer popping. Not only was the hairdryer a loss, but another capable hairdryer was purchased on day 1.
No, I would not recommend this to a friendTerrible Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 for a trip to Spain. Neither worked in adptor mode and in converter mode, yiy can only use it for 10-15 minutes, which you only find out if you read the manual. I would recommend getting the manual plug adaptor sold by Insignia as it worked with no issues or another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the product didn’t perform as expected during your trip. Your feedback about its limitations and the value of the manual plug adaptor is appreciated and will be shared with our team. We’re glad to know the alternative worked well for you and hope future improvements can better meet your needs.
Keith | Insignia Support
- Pros mentioned:Ease of use
Great!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use travel adapter and converter that does exactly as advertised. A travel converter, not just an adapter, is a must have when traveling abroad.
I would recommend this to a friend - Pros mentioned:Ease of use
portable travel charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good portable travel charger . compact and ease to use
I would recommend this to a friend - Pros mentioned:Quality
Product review of the Insignia Adapter/Converter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product that works very well. Wonderful quality and exceptional all-inclusive features. It fits my needs perfectly!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia Adapter/Converter has met all your needs and that you are happy with its quality and features. If you have any further feedback or questions, feel free to reach out. Enjoy your travels with your new adapter! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Usb ports
Functional Converter And worked perfectly.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat bulky but gets the job done! USB is convenient for phone charging. Used flawlessly for phone / hairdryer in Italy.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent, cheap, easy-to-use converter works right out of the box.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used this overseas yet but I can’t wait to try it. It seems to have everything I need in one small package.
I would recommend this to a friend
