Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb ports
Worked well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great in France. I’m happy I was able to charge multiple devices at once. I hope it holds up in future international travel
I would recommend this to a friend - Pros mentioned:Usb ports
Works well!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked well for our cruise. We wanted to maximize our outlet use as well as have more USB ports.
I would recommend this to a friend Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To charge your devices anywhere you go. It makes connection so easy!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Glad to hear our travel adapter makes charging easy on the go, JennyT! Thanks for the review!
— Shiela | Insignia Support
Not reliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item fried my new 55” tv that I took overseas. I paid for the tv and shipping. Now as an electrician I know they- the tv don’t draw much power so given the size of this converter I believe it to be enough. I plug it in and in a couple of minutes my tv goes to smoke along with the $600 I spent on it. Went to Best Buy and even though the tv is in my account the guy at the store said bring back the tv and will see what we can do…. Tv is 10000 miles away. Pictures were not enough so I got screwed. Don’t buy this product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We apologize for the unfortunate situation you encountered with your TV and the converter. We understand how frustrating it must be to have your TV damaged and to face difficulties with the return process, especially given the distance involved. Your feedback is important to us, and we are committed to improving our support and services. Keith | Insignia Support
- Cons mentioned:Heat
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the converter in Ireland. I was very disappointed. It was overheating my blow dryer until I unpluggled it. But even worse, it blew out my Samsung C phone cord connector. I had to use my cord in my friend's adapter to charge my phone the remainder of the trip. Lastly, Best Buy won't take responsibility and replace my connector that I also purchased from them! Debating whether my next purchase should be from them or not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thank you for writing a review about our Insignia Travel Converter. I apologize that this adapter is overheating your blow dryer and the Best Buy Store did not take the responsibility for replacement. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Terrible - Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this adapter. I took it overseas with me and it stopped working after a few days. I was away for over two weeks, and so due to Best Buys limited return policy, I could not return it when I came back, so it was $40 down the drain.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, GillianD, for sharing your experience. We regret that the adapter did not perform as expected during your trip and understand how frustrating it must have been, especially with the return limitations. Your feedback is valuable, and we appreciate you taking the time to let us know. If there’s anything we can do to assist, please feel free to reach out. Tine | Insignia Support
Not recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked well for 2 months, then broke, maybe I was just unlucky
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy to use and worked like a charm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and worked like a charm. Probably the only adapter you will need. Depending on the outlet, you may want to keep your thumb on the slide.
I would recommend this to a friend - Cons mentioned:Size
Outlet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big. It is not practical for traveling. I don’t recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jaime,
Thank you for writing a review about our Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Fine for basic use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well in Dubai though I do question if it blew up my Anker USB-C charger. Had a hard time powering a laptop and caused the laptops charging brick to whine. Ultimately I returned it.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.? It does what it should. Meets all of my travel needs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback! We're glad to hear that the Insignia™ All-in-One Travel Adapter and Converter is meeting all of your travel needs. Safe travels! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Easy converter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in 1 converter! Great for travel ! Easy to use. Easy to store. Great price!!
I would recommend this to a friend Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. After plugging my cell phone into this converter, my cell phone turned on and off on and off on and off. It’s like it would start charging, but then it would stop again. Then, when I came home from my vacation, it was too late to return it. It failed me!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the converter. This is certainly not the kind of performance we aim for with our products. It sounds like there may have been an issue with compatibility or functionality, and we apologize for any inconvenience caused during your vacation. Your feedback is important to us, and we'll use it to improve our products and services. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out to our customer support team. We're here to help. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Cons mentioned:Converter
Risky purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 to take on a trip. One worked, and one didn't.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the inconvenience you experienced with one of the items you purchased. It's disappointing when a product doesn't meet expectations, especially during a trip. We strive to ensure the quality and reliability of our products, and we apologize for the inconvenience this may have caused you. If you haven't already, please reach out to our customer support team for assistance. We'd be happy to help resolve the issue or provide a replacement for the faulty item. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Usb ports
Highly Functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adapts to all the items I need with all the outlets necessary.
I would recommend this to a friend - Cons mentioned:Size
Good Converter for International Travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right adapter for international travel. A bit bulky but it fit the outlets in Sweden and that is what I needed. I didn't need the Converter but better safe than sorry.
I would recommend this to a friend Travel adapter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but too bulky for travel,. Good for home use. versatile for many countries
I would recommend this to a friend- Pros mentioned:Quality
Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We totally used it very nice and worth it to use. Perfect for travelling in asia especially hongkong.
I would recommend this to a friend - Cons mentioned:Compatibility
Not working out in Europe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have read the reviews before I bought this! Totally did not work as advertised!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ All-in-One Travel Adapter and Converter didn't work as expected during your trip to Europe. We understand how important it is for travel accessories to function reliably.
Your feedback is valuable, and we'll use it to improve our products. If you need assistance or have any other concerns, please reach out to our customer support team.
Thank you for sharing your experience with us.
- Pros mentioned:Usb ports
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our trip to Switzerland. It had two USB ports to charge our phones which was very convenient. Overall, it worked very well for our electronics.
I would recommend this to a friend
