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Customer Ratings & Reviews

Your price for this item is $34.99
The comparable value price is $39.99

Customer reviews

Rating 3.4 out of 5 stars with 916 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 916 reviews
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Universal Adaptor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good universal adaptor. I have used it 3x internationally and find it very easy to use. It helps with the additional USB ports for other charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to return this but can’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t review this product (but was forced to rate it) because we never used it. Wanted to return it but it was past 2 weeks. Definitely buying from Amazon next time or anyone else with a longer return window

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Converter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only used it in Italy and it worked great. Would need to try in other countries to give it a 5 star. Don't push the levers to bring out the plugs too hard as they are plastic and could break.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good Converter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Converter for a trip to Europe. I was surprised with the heft but it also felt solid and worked without any issues. Price was higher than I expected but worked so Im happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To charge your devices anywhere you go. It makes connection so easy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Glad to hear our travel adapter makes charging easy on the go, JennyT! Thanks for the review!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this product. The only thing that worked on it was the USB ports.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Best Travel Adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well in Spain and France. Will use it on other international travels. Good purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this adapter. I took it overseas with me and it stopped working after a few days. I was away for over two weeks, and so due to Best Buys limited return policy, I could not return it when I came back, so it was $40 down the drain.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, GillianD, for sharing your experience. We regret that the adapter did not perform as expected during your trip and understand how frustrating it must have been, especially with the return limitations. Your feedback is valuable, and we appreciate you taking the time to let us know. If there’s anything we can do to assist, please feel free to reach out. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Excellent Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price and did the job that it was needed for. I got 2 units and both worked great for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item did not handle well in India where I went. I had to use the one other product luckily I had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was perfect for my trip abroad. The USB ports were very handy

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not working out in Europe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have read the reviews before I bought this! Totally did not work as advertised!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that our Insignia™ All-in-One Travel Adapter and Converter didn't work as expected during your trip to Europe. We understand how important it is for travel accessories to function reliably.

      Your feedback is valuable, and we'll use it to improve our products. If you need assistance or have any other concerns, please reach out to our customer support team.

      Thank you for sharing your experience with us. BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a recent trip to Thailand, India and United Emirates my wife planed to take over a hair blower. I did not want to risk my current power converter with a blower so bought this one specially for her and how please was I...and her too! It worked perfect and I had peace of mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look Elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten my second and about to go for my third leveraging the one year warranty, but this should not be the case. My first unit (purchased May 2022) did not make it through a one-week trip. My second unit made it through one one-week trip and one day into another one-week trip before the full plug failed. The USB-A plugs still worked, hence two stars since I was still able to charge by backup battery overnight. Seriously look elsewhere unless you are extremely desperate for one and have no other options.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - All-in-One Travel Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Perfect converter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it to my recent trip to Paris and London. It works perfectly. A must for your electronics if you are heading to Europe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked fairly well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The travel converter worked fairly well on our trip to the Mid East. It only had one outlet so I needed to plug a power strip into it to handle our devices. Seemed to sit a little loose in the outlet but did work. My son said because our devices were already set up for foreign power sources we really only needed plug converters.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Pins not fitting well in UK & India

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using it in UK and India, the pins are not fitting well in the outlet. Resulting in no charging or intermittent charging. Had a hard time during travel using this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ All-in-One Travel Adapter and Converter. We appreciate your feedback regarding the compatibility with outlets in the UK and India, and it's helpful to know how your travel experience was impacted. Your insights are valuable as we strive to improve our products and ensure they meet the needs of our customers. We hope you continue to explore all the great features our adapters offer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    DO NOT TAKE TO IRELAND !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible — unusable in Ireland— returning. Because of it’s size. And the fact that almost EVERY outlet in commercial environments ( hotel, restaurant, coffee shop, public building ) has a toggle switch installed in the wall cover for the outlet you could not insert this without turning off the switch or getting all the way plugged in at all. Complete waste of time and money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Donald B,

      Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great for travel all over the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This current converter is an excellent product. It worked with my hair dryer and is a phone charger as well. I was in Italy when I used it. It has adapter plugs for other countries and I’m sure would perform anywhere I take it. I think the price is very reasonable. Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia makes horrible products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 6 months prior to my trip and when I finally went to Spain, I go to use it and it does not work. I definitely recommend you not buying this or anything made by Insignia. I have had multiple devices fail and I will NEVER buy a product made by them again. I wish I could have returned it and got my money back but lesson learned.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about your experience with our product. We understand how frustrating it can be when a device fails to meet expectations, especially during an important trip. Your input is valuable to us as we strive to improve our products and services. We appreciate your honesty and will take your comments into consideration for future improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia