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Customer Ratings & Reviews

$29.99
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Comp. Value: $39.99

Customer reviews

Rating 3.4 out of 5 stars with 932 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 932 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Travel Converter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the converter for my trip to France and Holland. The All-in-One was just that. I was able charge and use all my electrical devices with ease. That included my phone, tablet and Echo Dot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this adapter. I took it overseas with me and it stopped working after a few days. I was away for over two weeks, and so due to Best Buys limited return policy, I could not return it when I came back, so it was $40 down the drain.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, GillianD, for sharing your experience. We regret that the adapter did not perform as expected during your trip and understand how frustrating it must have been, especially with the return limitations. Your feedback is valuable, and we appreciate you taking the time to let us know. If there’s anything we can do to assist, please feel free to reach out. Tine | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not stable. Loose and breaks down easily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used this in italy. The weight of the box was too much for it too hold up straight sometimes so it would hang and that would mean my electronics would stop charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Travel Converter Plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia All-in-One Travel Converter worked perfectly. It was easy to use and did it's job without any complicated gadgets to attach.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 2 out of 5 stars

    Electric

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this for over sea travel and it was excellent. I only buy all my products from Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kitty,

      Thanks for taking the time and effort to leave a review our Insignia™ - All-in-One Travel Converter - Black. We are so glad to hear about your positive feedback and hopefully, you will still enjoy and satisfied with our products. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To charge your devices anywhere you go. It makes connection so easy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Glad to hear our travel adapter makes charging easy on the go, JennyT! Thanks for the review!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Excellent power converter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very good in Israel. You just have to figure out the correct switch to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Served its purpose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I needed it to out of the country.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and use it internationally and it works fine highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Electricity converter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well in Scotland. Has other plug-ins, Australia, Europe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for all types of European outlets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! It was easy to travel with and it didn't take up much space. It was easy to use. I could charge my phone & use my hair dryer with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Eire, Thanks a lot for this great review about our All- in- One Travel Converter, we are happy to know that it fully meet your expectations, and to know that you want to keep using them. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Buy a different one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of crap, it doesn't work. I bought a different one a couple of years ago, I used that one instead. This one crackles and doesn't work. Strongly recommend purchasing another product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MelanieM, Thank you for taking the time to leave a review of our Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good Product, When Working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is solid, however it does not fit into 220V properly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Very Handy overseas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that you need for overseas travel.adaptable for most situations

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Size

    Rated 1 out of 5 stars

    Wouldn’t Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became hot and smelled like something was burning. Also, very bulky and inconvenient to carry.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and falling out of the wall socket. Didn’t charge laptop.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear about the issues you are experiencing with the product. We understand how frustrating it can be when a device does not meet expectations. Your comments are important to us, and we will use them to improve our products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Peer adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, so far. I will check in the long run how it fares

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Converter use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features and easy to use! But the future will tell for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Basically useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with hair dryer! US plug adapter useless. USB worked only.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Too bulky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling out of receptacle due to its own weight. Did not work without some support under it. Not recommended for cruises

    No, I would not recommend this to a friend
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