Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.
This summary was generated by AI based on customer reviews.
easy and useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very useful and it works with multiple countries and is easy to get
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're pleased to hear that you find our product very useful and easy to use across multiple countries. Your satisfaction is important to us.
- Carl | Insignia Products
Great value for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter to take on her trip overseas this summer. Great value for the price and worked out perfectly.
I would recommend this to a friend- Cons mentioned:Size
Piece of crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The UK voltage piece didn't even stay in the outlets (and was too big to fit into most of the outlet spaces we found in Ireland). Overall a very disappointing product that I can't wait to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kevin, I am sorry to read that the travel converter was at no help as this kept falling from the outlets. I apologize for the inconvenience. Please contact us to check further options.
-Grace Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
do not rely on this
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works in US... does NOT work in Europe.. do not rely on this and travel.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our product. We're glad to hear that it functions seamlessly in the US, but we're genuinely sorry to learn that it didn't meet your expectations while in Europe. Ensuring compatibility across different regions is crucial to us, and we apologize for any inconvenience this discrepancy may have caused during your travels. Your feedback is invaluable, and we'll take it into account to improve our products and prevent similar issues in the future. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Insignia plug converter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay out on the plug and didn’t charge. Made a ticking noise while trying plugged in. Overall bad purchase.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Don’t purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my overseas travel. The product did not work.
No, I would not recommend this to a friend Not a good product, especially for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced garbage. Doesn’t really work. Find something likely cheaper and better on Amazon
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Epic fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Failed miserably. Will be returning. Get a different one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment and inconvenience caused by our product failing to meet your expectations. Your satisfaction is important to us, and we regret that we fell short in this instance. Please rest assured that we will process your return promptly, and we appreciate your understanding. If you need assistance finding a different product that better suits your needs, please don't hesitate to reach out to our customer support team. Thank you for giving our product a try, and we hope to have the opportunity to serve you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Ease of use
Works really well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use all in one converter/adapter. Recently used for a trip to London.
I would recommend this to a friend - Cons mentioned:Compatibility
Unhappy in the Land of kilts!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This associate recommended adapter did NOT work in Scotland!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ All-in-One Travel Adapter and Converter. We appreciate you sharing your experience, as it helps us understand the diverse needs of our customers when traveling internationally. It's important for us to provide solutions that work seamlessly in various locations, and your input is valuable in enhancing our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Ease of use
Worked great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm! So happy I selected this type for future travels!
I would recommend this to a friend - Cons mentioned:Converter
Didn’t work in Europe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work as a converter. I can use it as an adapter, but it will not convert. Fortunately I had one that was bought elsewhere and we can use our electronics.
No, I would not recommend this to a friend - Cons mentioned:Converter
Garbage on first use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in in the UK and immediately smoked it. Not at all useful.
No, I would not recommend this to a friend Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very useful and practical tool to help keep my device charged and be able to last me throughout the day, plus it was decently priced unlike other options
I would recommend this to a friendUnable to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will only handle 12 amps. I purchased this to ise with a CPAP machine. I guess the machine uses more amperage than that. Was unable to use it.
No, I would not recommend this to a friend- Cons mentioned:Converter
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use it in the Philippines. The converter went on and off continually. Stopped using it in case it would damage my devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeneK,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use since it went on and off continually and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Pros mentioned:Usb ports
Did not charge in Europe!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me in Geneva and Chamonix. Kind of sucked as I paid $39.99! Oh well, luckily able to borrow from others on my trip.
No, I would not recommend this to a friend Great adapter for use abroad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this adapter on our recent trip to Scotland. It worked just fine with the 220V receptacles and our devices charged perfectly.
I would recommend this to a friendAdapter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it comes in handy in Africa where they have higher voltage
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the product is useful in regions with higher voltage, such as Africa. Your insights are valuable to us, and we appreciate you sharing your positive experience. Keith | Insignia Support
- Cons mentioned:Compatibility
Never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work from first use. Unfortunate since I bought it for travels and then was stuck without a way to use the outlets since the product wasn’t functional.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a feedback with our ia™ - All-in-One Travel Converter - Black. We apologize if the unit is not working. We highly sugest to please take advantage of the R/E policy with Best Buy.
Gem
Insignia Products
