Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Didnt work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougjt it ans tried it on Paris France and it didnt work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the product didn't work for you during your trip to Paris, France. It's important for travel adapters to be compatible with the electrical outlets in the country you're visiting. We recommend double-checking the specifications of the adapter to ensure it supports the voltage and plug type used in France. If you need further assistance or a replacement, please don't hesitate to reach out to the manufacturer or the retailer where you purchased the adapter. We apologize for any inconvenience this may have caused and hope you were able to find a suitable solution for your needs. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Does not work at converting different voltages!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this in France on the correct setting but when I plugged in my flat iron it kept making a clicking sound and my iron was insanely hot even though it was on the lowest setting. When I was halfway through straightening my hair, there was a short circuit and my flat iron stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PollyS, Thank you for taking the time to leave a review of our Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Size
Piece of crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The UK voltage piece didn't even stay in the outlets (and was too big to fit into most of the outlet spaces we found in Ireland). Overall a very disappointing product that I can't wait to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kevin, I am sorry to read that the travel converter was at no help as this kept falling from the outlets. I apologize for the inconvenience. Please contact us to check further options.
-Grace Insignia Support https://www.insigniaproducts.com/contact-us
Broke down easily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for the first day I used it then it broke down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, OmarS, for taking the time to review. We’re sorry to hear about the issue you encountered with the travel adapter and understand how disappointing that can be. We appreciate your feedback. Tine | Insignia Support
Didn't Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work; made a bunch of noise and don't provide power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shawn, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
- Cons mentioned:Converter
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use it in the Philippines. The converter went on and off continually. Stopped using it in case it would damage my devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeneK,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use since it went on and off continually and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Pros mentioned:Ease of use
Works really well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use all in one converter/adapter. Recently used for a trip to London.
I would recommend this to a friend Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this in Qatar and Dubai and it worked well.
I would recommend this to a friend- Cons mentioned:Converter
Didn’t work in Europe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work as a converter. I can use it as an adapter, but it will not convert. Fortunately I had one that was bought elsewhere and we can use our electronics.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Worked great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm! So happy I selected this type for future travels!
I would recommend this to a friend - Pros mentioned:Usb ports
Did not charge in Europe!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me in Geneva and Chamonix. Kind of sucked as I paid $39.99! Oh well, luckily able to borrow from others on my trip.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product simply didn't work. Had to return it. Would never buy another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobertJ,
We are very sorry to read that this product did not work. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Travel Adapter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have product will travel internationally. Works well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fitbit! Thank you for your feedback! We're glad to hear that the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports is a must-have for your international travels and works well. If you have any other questions or need further assistance, feel free to reach out. Safe travels! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Great converter/adapter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked perfectly in Ireland! Love the 2 voltages and different plug options for wherever you go in Europe and elsewhere!
I would recommend this to a friend- Cons mentioned:Compatibility
Never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work from first use. Unfortunate since I bought it for travels and then was stuck without a way to use the outlets since the product wasn’t functional.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a feedback with our ia™ - All-in-One Travel Converter - Black. We apologize if the unit is not working. We highly sugest to please take advantage of the R/E policy with Best Buy.
Gem
Insignia Products
- Pros mentioned:Usb ports
Worked well in Germany
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took on a trip to Germany. No problems at all worked fine at the hotel.
I would recommend this to a friend - Cons mentioned:Size
Great converter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great converter, half the size it used be few years ago.
I would recommend this to a friend - Pros mentioned:Ease of use
Worked Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traveled overseas. This device worked great. Would highly recommend.
I would recommend this to a friend Didn't Work For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U.S. outlet input doesn't work. I was only able to get power via the USB ports.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JoeyS, for your feedback. We’re sorry to hear that the U.S. outlet input isn’t working as expected. We appreciate you sharing your experience, and we’ll take this into consideration as we continue improving our products. Your support means a lot to us. If you have any further questions, you can contact us at 877-467-4289 for troubleshooting assistance. Tine | Insignia Support
Power converter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great used it in multiple countries. No attachments needed for different countries which I really liked
I would recommend this to a friend